Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.2
Service9.0
Cleanliness8.8
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All reviews(47)
Positive reviews(46)
Reviews with photos/video(9)
Great service(11)
Awesome stay(9)
Clean and tidy(6)
Negative reviews(1)
Ella Antwi-Ticehurst
Deluxe Queen Room
Stayed in May 2025
Traveling with friends
1 review
5.0/10
Posted on Jun 29, 2025
Disappointing Stay – Not What Was Advertised
I was highly disappointed with my recent stay at the DoubleTree Woking. The room I received was not the one advertised when I made my booking. Instead, I was given a tired, dated room that did not reflect the quality expected from a DoubleTree hotel.
To make matters worse, I was charged an additional £30 for parking — a fee that was not clearly stated at the time of booking.
The service throughout my stay was mediocre — polite but indifferent, with little effort to make guests feel welcome or valued.
Overall, it was a frustrating experience and poor value for money. I will not be staying here again and would not recommend it to anyone.
Guest User
Queen Room
Stayed in Dec 2024
Business traveler
1 review
8.5/10
Very Good
Posted on Jan 13, 2025
Very nice hotel. Quite clean and a vey keen to help and friendly staff.
Liubou
Queen Room
Stayed in May 2024
Couple
16 review
10/10
Outstanding
Posted on Jul 2, 2024
Good, and cosy hotel. The bed was comfortable. They give even fresh crispy Cooke, it’s was so pretty good
Guest User
Queen Room
Stayed in Oct 2024
Couple
1 review
9.0/10
Great
Posted on Nov 17, 2024
Our stay was very nice lovely food and service on Friday night, the staff were lovey one even let me borrow her glasses I left mine in the room the only thing I don’t like is the parking fee
Guest User
Queen Room
Stayed in Dec 2023
Couple
2 review
9.0/10
Great
Posted on Jan 28, 2024
Lovely hotel, the location is great as it is a few minutes away from the shopping centre. Me and my husband came for a weekend away and we loved that we could just walk to the shops. The kfc and McDonald’s is a few minutes away too. The room itself was nice, it had the usual stuff, iron, tea and coffee etc. The bathtub was super small, if you are plus size, you will struggle to lay in the bath but it’s not a big problem. The staff were very friendly, we even got given a cookie upon arrival and they kindly gave us a complimentary 1 hour free extra time for check out (we paid £20 for the rest of the hours). Overall a lovely hotel.
Guest User
Queen Room
Stayed in Aug 2024
Family
1 review
6.5/10
Posted on Sep 16, 2024
The room is clean & tidy, service is good. Front desk is helpful.
Helge Sven
Deluxe Queen Room
Stayed in May 2025
Business traveler
5 review
9.0/10
Great
Posted on Jul 1, 2025
Best Hotel in Woking
WING KON
Deluxe Queen Room
Stayed in Jul 2024
Family
22 review
10/10
Outstanding
Posted on Aug 23, 2024
Kind reception service and feasible check in and out arrangement
Zhixi
Queen Room
Stayed in May 2024
Solo traveler
6 review
9.5/10
Amazing
Posted on Jun 28, 2024
Kinda old, but comfortable bed and clean
vlad051001
Queen Room
Stayed in Mar 2023
Booked for others
11 review
10/10
Outstanding
Posted on Apr 21, 2023
I have no complain for this , everything works, and goes exactly how it was planned!
Location in the right l place
A professional team,with a ayti
Guest User
Mobility Accessible Queen Room
Stayed in Jun 2023
Family
4 review
8.5/10
Very Good
Posted on Aug 1, 2023
the staff is friendly and helpful. But be aware that this place does not have direct public transport to lego land.
Samantha Allison De Costa
Queen Room
Stayed in Jan 2024
Booked for others
294 review
8.0/10
Very Good
Posted on Feb 15, 2024
Nice and comfortable room. Strategic location.
Chan Kwok Wai Raymond
Queen Room
Stayed in Oct 2023
Business traveler
55 review
7.5/10
Posted on Nov 11, 2023
Location is only 5 min from Woking train station.
Drake Richard
Premium Deluxe King Room
Stayed in Mar 2023
Business traveler
25 review
10/10
Outstanding
Posted on Apr 23, 2023
I really enjoyed very relaxing place.
im gonna be back soon for sure
the employee froom there was. Really very friendly