SureStay Hotel by Best Western Williams - Grand Canyon Reviews

Amazing sunrise from the front of the hotel. Good hotel staff with breakfast, although there is stairs up to the second floor but you can request for the first floor.

Excellent service

Was smell in the room. AC is noisy. Breakfast is simple. Floor is dirty, towels are not white(kind of grey). For one night is ok.

Great experience

It was nice and clean.

Do not recommend staying in this hotel. I booked a twin bed for two nights. Since the room was small, I temporarily added an extra room, which actually cost more than 1,000 yuan per night. After checking in, I found that the washbasin in the bathroom had fallen off at 10pm. I went downstairs and planned to change rooms, but the front desk was closed. There was no answer, and I communicated with Ctrip in time until about twelve o'clock, but to no avail. I went down early the next morning and saw that I knocked on the door and didn't open it until 7 o'clock. They explained the problem and wanted to compensate me for half of the room charge. The front desk said they had to wait for the manager's reply (I stayed for two nights and the hotel didn't solve the problem). It's so expensive. There was no wash basin when I checked in, and they refused to compensate me for the inconvenience. In the end, Ctrip customer service applied to compensate me for more than 100 RMB. I think Ctrip was sincere, but of course I was not satisfied with the hotel.

This is the most satisfying hotel for our budget trip in the United States. It is very cost-effective and safe. The hotel is located on the edge of a tourist town. It is away from the crowds but not far from shopping. The hotel is surrounded by beautiful forests and there are no other buildings. It is quiet and comfortable. , the room was clean and tidy. I liked it so much that we renewed it for one day. If we were not in a hurry, I would stay here for a month. It is much more cost-effective than accommodation in scenic spots.

The hotel is hidden in the forest. It is very quiet. The environment is great. It would be better if there were more varieties of breakfast. It is very close to the town. It is very convenient to eat in the town. I hope I can come back next time.

The price/performance ratio is very high, the service staff is very enthusiastic, the breakfast is simple but delicious, and it is convenient to go to the Grand Canyon. The room was cozy and warm, the stay experience was great, and the staff were friendly

It's a lonely hotel with few houses around, so it's hard to find, but it still feels safe.

The carpet in the room didn't look too clean. Although the price was cheap, I still felt that the price/performance ratio was not high. The breakfast was okay. It was a standard American breakfast with eggs, ham, automatically made waffles, and fruit.

Don't come. It's very bad. None of the bath towels are clean.