No.Kav. 28, Podomoro, Letjen S. Parman St, DKI, Grogol petamburan, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11470, IndonesiaSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
332 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.5
Service8.9
Cleanliness8.9
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All reviews(332)
Positive reviews(313)
Reviews with photos/video(77)
Convenient for shopping(57)
Near shopping area(55)
Friendly staff(46)
Delicious breakfast(34)
Easy to get around(14)
Perfect for business trips(12)
Well designed(9)
Quiet & comfortable(6)
Negative reviews(19)
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 29, 2025
Hotel has nice surroundings and next to shopping mall. The staff is very helpful. Room is nicely decorated, though I find the location of shower cubicle in the middle of the room to be weird.
Response from Property: Dear Mrs. Indoon Bte Misdi,Thank you so much for your outstanding review and perfect scores across all areas! We’re delighted to hear that you enjoyed the hotel’s surroundings, convenient location next to the mall, and the helpful service from our team.We also appreciate your feedback regarding the room layout, especially the shower cubicle placement—we understand that design preferences can vary, and your comment is valuable for our ongoing improvements.We look forward to welcoming you back for another comfortable and enjoyable stay at Pullman Jakarta Central Park!Warm regards,Diana AfrizaAsst. Guest Experience Manager
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Family
33 review
10/10
Outstanding
Posted on May 23, 2025
Location is good, connected to Central Park Mall and Neo Soho, 5mins walking distance to Taman Anggrek Mall as well.
Room is not big, but it’s nice and the bed is very comfortable.
Breakfast has many varieties but taste wise is so so only.
6/7
Response from Property: Dear Value Guest,Thank you for your detailed review! We're happy to hear you enjoyed the convenient location, comfortable bed, and overall room experience. We appreciate your feedback on the breakfast selection. your comments will help us improve the taste to better match the variety. Looking forward to welcoming you again soon!Sincerely,Diana AfrizaAsst. Guest Experience Manager
Travel Rythm
Deluxe King Room
Stayed in Apr 2025
Couple
19 review
8.5/10
Very Good
Posted on May 13, 2025
Staying in a deluxe room was much much better than an executive suite, hotel fulfilled our request to decorate our room for the anniversary. We started to enjoy our stay after our first day staying in executive suite ended up with disappointment, breakfast area very crowded but it's fine and restaurant staffs doing excellent job. When we check out Joshua very nice and professional, and we would be happy to stay again with Pullman in the future.
Response from Property: Dear Travel Rythm,Thank you very much for taking the time to share your experience. We're truly sorry to hear that your initial stay in the Executive Suite did not meet your expectations, but we’re glad to know that your experience improved after moving to the Deluxe Room. It’s also wonderful to hear that our team was able to help make your anniversary extra special with the room decoration.We appreciate your kind words about our restaurant staff and Joshua at Reception we’ll be sure to pass along your compliments to them. We look forward to the opportunity to welcome you back to Pullman for an even better stay in the future!Sincerely,Diana AfrizaAsst. Guest Experience Manager
Mada Thaleeb
Deluxe King Room
Stayed in Apr 2025
Couple
57 review
10/10
Outstanding
Posted on May 17, 2025
One of the favorite hotels when in jakarta, prime location, the room was clean and tidy, feels like home. All staff are very helpful.
Response from Property: Dear Mr. Mada Thaleeb,Thank you so much for your kind words!We’re honored to be one of your favorite hotels in Jakarta. It’s wonderful to know that our prime location, clean rooms, and helpful staff made you feel at home during your stay.We look forward to welcoming you back again soon!Warm regards,Diana AfrizaAsst. Guest Experience ManagerPullman Jakarta Central Park
Ddkristiaji
Deluxe Twin Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 11, 2025
Location is very good. Facilites are great. Breakfast is good, a lot of option
Response from Property: Dear Ddkristiaji,Thank you for your kind feedback! We're glad to hear that you enjoyed our convenient location, facilities, and the variety offered at breakfast. It means a lot to know we could make your stay a pleasant one. We hope to welcome you back again soon!Sincerely,Diana AfrizaAsst. Guest Experience Manager
Anonymous User
Deluxe King Room
Stayed in Feb 2025
Couple
4 review
10/10
Outstanding
Posted on Mar 17, 2025
Staff was very welcoming, nice and accommodating. Room was clean and spacious, and breakfast buffet had a really good spread of choices with delicious food. The hotel is right next to a big mall as well, which is convenient for shopping. Greatly enjoyed the stay.
Response from Property: Dear Value Guest,Thank you so much for your kind review! We're thrilled to hear that you had such a pleasant stay with us. It's wonderful to know that you enjoyed our welcoming staff, clean and spacious rooms, and the delicious breakfast buffet. We're also glad you found the location next to the mall convenient for shopping. We look forward to welcoming you back for another great stay!Sincerely,Diana AfrizaGuest Experience Executive
HAMID ALQURASHI
Deluxe King Room
Stayed in May 2025
Traveling with friends
3 review
9.0/10
Great
Posted on Jun 26, 2025
It was good hotel with shopping mall
Response from Property: Dear Mr. Hamid Alqurashi,Thank you for your kind feedback. We're delighted to hear you enjoyed your stay with us and appreciated the convenience of having a shopping mall nearby. We look forward to welcoming you back for another pleasant experience in the future.Sincerely,Diana AfrizaAsst. Guest experience Manager
Guest User
Deluxe King Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on May 1, 2025
Quality service, cleaniness, room design special and large space.
Response from Property: Dear Value Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our outstanding service, cleanliness, and room design. It's wonderful to know the spacious layout made a special impression on you.We truly appreciate your feedback and can’t wait to welcome you back for another exceptional stay!Warm regards,Diana AfrizaAsst. Guest Experience Manager
1X
Deluxe King Room
Stayed in Nov 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Jan 6, 2025
Great hotel with great views, surroundings, amenities, and services. Affordable and competitive price if put it and the other 5 stars hotel in comparison. Wonderful staying experience.
6/12
Response from Property: Dear Value Guest,Thank you for your fantastic review! We're so glad to hear that you enjoyed the views, surroundings, amenities, and services. It’s great to know that you found our hotel both affordable and competitive compared to other 5-star hotels. We're thrilled that you had a wonderful stay, and we look forward to welcoming you back in the future!Sincerely,Diana AfrizaGuest Experience Executive
Guest User
Deluxe Room, 1 King Size Bed, Park View
Stayed in Nov 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Jan 1, 2025
The room is too small for 4 million IDR per night, but the easy access to Central Park Mall & Neo Soho redeems that flaw.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We're glad you appreciated the convenience of our location with easy access to Central Park Mall and Neo Soho. We understand your concern about the room size, and we truly value your input. We will continue to work on improving our guests' experience to ensure they feel comfortable and satisfied during their stay. We hope to welcome you back soonRegards,Diana AfrizaGuest Experience Executive
Bruce1979
EXECUTIVE SUITE, 1 King Size Beds, Park View
Stayed in Nov 2024
Business traveler
10 review
8.5/10
Very Good
Posted on Dec 26, 2024
The location is the best in the North Jakarta. The big shopping malls next to hotel can provide everything you need. But the traffic is also horrible as weekends and peak hours.
The room is big and good, but the toilet seems have problem. The disgusting smell keep going out as the exhaustion of the first toilet is very weak. I need keep closing the door and not using it.
When I checked in, I’ve told my room is not yet ready, they offered me a free welcome drink at the coffee shop, that’s nice. But after one hour, no one ever come to inform me my room is ready or not. I got my room when I complaining which they should proactively inform the client.
Response from Property: Dear Valued GuestThank you for sharing your feedback with us. We’re glad to hear that you enjoyed the location and the convenience of the nearby shopping malls. We also appreciate your kind words about our spacious rooms and the welcome drink. However, we deeply apologize for the issues you experienced with the toilet and the delay in informing you about the room availability. This is certainly not the experience we aim to provide, and we’ll address these matters with our team to ensure better communication and maintenance in the future. Your feedback is incredibly valuable to us, and we hope to have the chance to provide you with a more seamless and enjoyable stay next time.
Anonymous User
Deluxe Twin Room
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Jan 16, 2025
Awesome hotel which is new, clean , efficient. Location is Juz wonderful with a big shopping centre Juz next to it! Services by the hotel staff is Juz tip top n well trained. Breakfast choices were with both local n western options and sumptuous. Really should give it a try here.
Response from Property: Dear Value Guest,Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience at our hotel. It's great to know that you enjoyed our new, clean, and efficient facilities, as well as the convenient location next to the shopping center. We're also glad that you were pleased with the service provided by our well-trained staff and the variety of options available at breakfast.We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay.Sincerely,Diana AfrizaGuest Experience Executive
BJORN 风
Deluxe King Room
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 14, 2025
We had an awesome stay at Pullman Central Park as everything from the service to general conditions and amenities were top-notched. The buffet breakfast was one of the best we had as there was an extensive variety of quality dishes.
Response from Property: Dear Mr. Lim Yinfeng,Thank you so much for your wonderful feedback! We're thrilled to hear that you had an awesome stay with us and that everything from our service to the overall facilities met your expectations. It’s especially great to know that you enjoyed our buffet breakfast we’re proud to offer a wide variety of quality dishes to start your day right.We truly appreciate your kind words and hope to welcome you back to Pullman Central Park again soon!Sincerely,Diana AfrizaAsst. Guest Experience Manager
Henry Chan L P
Deluxe King Room
Stayed in Mar 2025
Business traveler
3 review
9.0/10
Great
Posted on Apr 17, 2025
Nice hotel with strategic location. Located just next to Central Park Mall. Friendly staffs.
Response from Property: Dear Mr. Hendry Chan L P,Thank you for your kind review!We’re glad you enjoyed our strategic location next to Central Park Mall and the friendly service from our team.It was a pleasure having you, and we look forward to welcoming you back on your next visit!Warm regards,Diana AfrizaGuest Experience Executive
Guest User
Deluxe King Room
Stayed in Feb 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 8, 2025
I stayed during the fasting month. The check in process is fast. The room is spacious with a very comfortable bed and pillows. The hotel is connected with 2 big malls so it is very convenient to find a restaurant. .
Response from Property: Dear Value Guest,Thank you for your kind review! We’re happy to hear that you had a smooth check-in experience and enjoyed the comfort and spaciousness of your room. It’s great that our convenient location, connected to two big malls, made it easy for you to find dining options during your stay.We look forward to welcoming you back for another comfortable and enjoyable stay!Warm regards,Diana AfrizaGuest Experience Executive