Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.7
Service8.8
Cleanliness8.9
Filter by:
Sort by:
All reviews(125)
Positive reviews(24)
Reviews with photos/video(5)
Awesome stay(15)
Great location(14)
Great service(10)
Awesome rooms(8)
Awesome amenities(6)
Delicious breakfast(6)
Negative reviews(1)
JANE KETURAH
Deluxe Double or Twin Room, 1 Bedroom
Stayed in Feb 2025
Couple
2 review
9.5/10
Amazing
Posted on Apr 6, 2025
We were fortunate to be given a room on our arrival am .However this room is designed for disabled persons and very basic layout for wheel chair access. Good to know they have a wheelchair access bathroom/shower and room. Upon request, as to suitability we were changed to a really lovely room. But having to wait until 2pm. Thanks
For an old building and for Venice the rooms were large well equipped and very quiet, Very up to date
Breakfast is limited but a good selection. At an extra cost you can request further dishes from a menu
My comment for future guests, the free tour plus any other tours booked at the hotel is dependent on numbers if less than four it will be cancelled. This happened to us on 3 occasions. You will not be told until just before due, (low season)
To also remember Venice appears to have regular strikes on transport serves the day we arrive trains the day we went to the island (ferry) unable to extend as public ferry services were on strike with very limited services. Normally the service is one way but because of this a return was arranged. The glass factory was very accommodating plus it is interesting and no hard sell, they have 2 areas limited additions and off the shelf, you can barter a little and for cash we received 10% discount in the off-shelf area
Hotel position is really good, both for access to sights plus we were unable to get lost when walking back due to proximity to the water and bridge of sighs
Their airport and ship terminal transfers are very well organized with luggage assistance all the way to and from the hotel, well worth it
I would recommend and stay again
Emi526
Deluxe Double or Twin Room, 1 Bedroom
Stayed in Nov 2024
Couple
8 review
10/10
Outstanding
Posted on Dec 24, 2024
Location is great, nice staff, comfortable bed, great shower water, breakfast with lots of choice, nice fruits, supermarket only 2 mins walk, i will come back
iSam7
Classic Double Room with Double Bed
Stayed in Mar 2025
Couple
3 review
3.5/10
Posted on May 7, 2025
This hotel is definitely not worth a 4-star rating. While the location is decent, the path to the room feels unsafe and unwelcoming—narrow staircases and a layout that feels more like a dungeon. The room itself is extremely small, the shower is located outside the bathroom, and the toilet is so cramped that you can barely move. I wouldn’t recommend this place to anyone, especially at this price point.
Guest User
Classic Double Room with Double Bed
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 15, 2025
What a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
MK86
Classic Double Room with Double Bed
Stayed in Mar 2024
Family
16 review
9.0/10
Great
Posted on Apr 24, 2024
Location is very good, right in the center and near the Gondola rides and private water taxis. Only issue was that our room had small toilet flies flying around, saw at least 5. Front desk staff were mostly helpful too
Guest User
Classic Double Room with Double Bed
Stayed in Jul 2024
Other
30 review
10/10
Outstanding
Posted on Aug 11, 2024
Everything about this hotel is great, the atmosphere, the convenient location for walking, the friendly staff and the beautiful rooms.
Md Arifur
Classic Double Room with Double Bed
Stayed in Dec 2024
Solo traveler
24 review
10/10
Outstanding
Posted on Mar 27, 2025
It’s old but commodities were okay
Eric
Deluxe Double or Twin Room, 1 Bedroom
Stayed in Jun 2024
Couple
2 review
10/10
Outstanding
Posted on Jul 30, 2024
Service and location is good but breakfast less choice
ぱ
Deluxe Double or Twin Room, 1 Bedroom
Stayed in Jan 2025
Family
3 review
9.5/10
Amazing
Posted on Feb 17, 2025
Everything was lovely, from the canopy to the amenities. The location was great, within a 5 minute walk to the Rialto Bridge and St. Mark's Square.
Original TextTranslated by Google
Guest User
Classic Double Room with Double Bed
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 6, 2025
It met expectations, everything was great, from the location, to the cleanliness, friendly service and great breakfast.
Original TextTranslated by Google
Guest User
Deluxe Double or Twin Room, 1 Bedroom
Stayed in Nov 2024
Traveling with friends
22 review
6.5/10
Posted on Feb 3, 2025
The location is in the city center but the room is very quiet. There are many cafes and restaurants outside. It is close to the attractions. Suitable for tourists
Original TextTranslated by Google
성슈짱
Classic Double Room with Double Bed
Stayed in Nov 2024
Couple
4 review
8.5/10
Very Good
Posted on Jan 10, 2025
Although there is a point where you have to get to Venice and take a boat to get there, it was a good experience that you can't easily feel. The location was good, and there were major tourist attractions nearby, so it was easy to get around.
Original TextTranslated by Google
Anton Deptsov
Deluxe Double or Twin Room, 1 Bedroom
Stayed in Feb 2025
Solo traveler
25 review
10/10
Outstanding
Posted on Mar 24, 2025
Excellent hotel. Small like everything in Europe, conveniently located.
Original TextTranslated by Google
Guest User
Deluxe Suite
Stayed in Sep 2024
Family
13 review
8.7/10
Very Good
Posted on Oct 29, 2024
The service is very good. There is a free water taxi to Murano Island to see the glass factory at 9:30 or 10:30 in the morning. The suite I booked is quite spacious and the bathroom is very large. The location is convenient, 5 minutes walk to the cathedral and 3 minutes walk to the water bus station.
Original TextTranslated by Google
Guest User
Deluxe Double or Twin Room, 1 Bedroom
Stayed in Mar 2024
Couple
12 review
10/10
Outstanding
Posted on May 20, 2024
Very good hotel, in a central location, but not noisy, very convenient to everywhere, like the hotel's breakfast restaurant, not big, but has everything, especially like the various croissants, the restaurant atmosphere is also very good, very comfortable.