Venice Apartments

The hotel was in a very good location. Just being about a one minute walk away from the Venezia Mestre station, the hub of transportation in the area, it was very convenient to travel to and from Venice. The only complaint that I had was that the hotel had very (very) thin walls. Every time my adjacent (and above) rooms turned on the shower, flushed the toilet, and had a conversation, I heard everything. I even heard somebody urinating. Additionally, the room keeper opened and slammed the doors starting at around 7-8AM, causing me to wake up earlier than I wanted to be. The hotel staff were all great. I might consider staying here again in the future.

All good, only small details to improve according to the imposing structure (window frames that you could hear the tumors outside even though they were closed or draughts, the light above the TV did not work and the toilet flush that only worked for the large rinse and not the fast one needs to be reviewed, mattresses not suitable for the type of room, the cheap ones with springs without a toppers,

The train station is a 15-minute walk away. The hotel service is very good. The hotel allows you to directly purchase gondola charters and customize motor tours according to your own schedule. The prices are clearly marked. I think it is more convenient than finding it yourself. I added 50 euros to upgrade to a loft. It is very convenient to stay with children. The service is also very good. The breakfast is OK. There are simple meals in the small buffet. I only stayed for one night, but the overall experience was good.

The location is very convenient. St. Mark's Square and the water bus stop are very close. The style is quaint, some old, and all the so-called sense of history. Ordinary rooms are small, especially the ones that take the elevator downstairs. Because the itinerary changed, I stayed one day in advance and only booked the general room at this location. Feeling bad, dark and narrow. In particular, the next-door tenant still carries a dog, and does not understand that pets are allowed. The dog was calling all night and called the front desk to solve it. The back trip changed to the third floor suite and it felt good. Relatively quiet, there is a motor sound from the ships on the river.

I booked a triple room, but the hotel only provided two bottles of water. I can't understand this. I went to the front desk and asked, and the service staff said this was the hotel's rule. A little strange. The room was very cold and the heating didn't work at all. The cup is very thin and small. The extra bed is a very narrow sofa. The location is good, very close to St. Mark's Square. But the price is really not worth it when it’s cold in the off-season. You can live near the train station and buy a one-day ferry ticket to go sightseeing, which is more suitable.

Location was a bit far from Santa Lucia station - beware if you have heavy luggage with you as you will need to carry them across three bridges.  However, staff were friendly and would go out of their way to help.  Breakfast was excellent as well. 

Hotel was close but also quiet beautiful hotel room was lovely with Juliette balcony overlooking the grand canal breakfast was good nice selection and all the staff were helpful and friendly especially the reception would definitely recommend I would book again thank you for an making our 4 days

It's a great hotel. They have welcome drink(tea/coffee)and snack for free. the room was enough big. Have bathtub. There have 2station for Subway. My booking was include a breakfast. Under ground floor(-1floor)A lot of bread, fruits,ham and cheese. of couse coffee. but very classic style hotel. it doesn't have outlet(power socket place)beside a bet. Need to use long cable or move bedside table to use a rump outlet.

The room is spacious and the hotel is in a very good location, close to the commercial street. The restaurant and bar on the first floor of the hotel are worth a visit. The dinner menu is even better and the view is beautiful.

UBICACION Y TRANSPORTE: El hotel está ubicado en Giudeca, la isla de enfrente de Venecia. Es necesario un barco para ir. El hotel ofrece un servicio en barco cada 30 min desde san marco, por 15€ por persona y estancia. OJO, no es gratis, he visto comentarios que dicen que es gratis, y en el hotel me aseguraron que nunca ha sido gratuito. Si quieres coger los barcos de ACTV que son como buses marítimos, vale 9'50€ por 75min, y de ese modo lo puedes coger en otra parada que no sea san marco y vaya a la isla de Giudeca. Esto es importante tener en cuenta porque al precio del hotel tendrás que sumarle unos 30€ si vais en pareja, por el transporte al hotel por estar en otra isla. Tengo que decir que la isla es muy bonita , con restaurantes muy buenos y bien de precio y esta muy poco transitada, solo van allí locales, no hay turistas y los precios no son como los de restaurantes para turistas. En ese sentido muy recomendable para estar en una parte mas tranquila de Venecia. PERSONAL: es muy amable, aunque no hablan español. Antes del viaje intenté comunicarme por todos los medios vía mail, chat o mensaje con el hotel pero fue imposible. Así que si tienes consultas que hacer al hotel como lo del transporte , es imposible. HABITACIONES: cogí una suite para estar cómoda y no tener problemas, no escatimé en gastos. hay dos zonas, la zona nueva y la zona vieja, hay unas habitaciones que son las viejas y son mas antiguas. Por suerte me dieron las nuevas. Las nuevas están mas arregladas, pero está muy muy lejos de ser una calidad real de un hotel de 5 estrellas. Como arquitecta he de decir que no cumple los estándares de calidad de los hoteles de 5 estrellas. Los acabados son descuidados y los materiales de mala calidad. Todo el suelo de la habitación estaba sucio. Había polvo en todas partes, las lámparas estaban llenas de polvo. Las vistas desde la cama, eran la puerta y unos extractores enormes llenos de polvo. La silicona de la bañera estaba despegada y mal puesta. El espejo del baño parecía sacado de un bazar oriental, un diseño horrible para ser un Hilton 5 estrellas. el sellado de las baldosas era inexistente. Algo muy importante, hacia mucho frio en la habitación y me di cuenta que entraba mucho aire frio por la carpintería de la ventana, que era nueva pero debía estar mal colocada. Aun poniendo las cortinas y la calefacción, seguía entrando muy frio. una pena que una obra nueva esté en esas condiciones. En todos los hoteles que he estado, y son unos cuantos, ya sean de 2,3,4 o 5 estrellas, los amenities de las habitaciones como el te o café, es gratis ( no las bebidas ni el alcohol, obviamente) pues en este hotel hay que pagar 6 euros por un te de sobre caducado y del mas barato que te puedas encontrar. Me lo tomé pensando que estaba incluido como en todas partes. Me indispuso por completo. me arrepiento por que en la misma calle del hotel había una cafetería muy agradable que me habrían puesto uno mejor y mejor de precio. En fin, un despropósito pagar lo que vale la noche del hotel para obtener eso, no merece la pena.