B&B HOTEL STRASBOURG Nord Industrie Reviews

Good and nice

This area and hotel are unsuitable for families or couples. It's more like a lodging facility for workers and drivers. I don't recommend it.

Self check-in, no elevator! Mostly occupied by nearby renovation workers.

Hello, I made a reservation (***********) on trip.com On 05/11/2024. I called the reception to tell them that I would arrive late, they gave me the code for one room but for the other room the person could not give me the information for the second room. He wanted me to give him my card details to pay a second time. I said that it is not possible and that if he cannot give me the information for the second room we will cancel everything. He told me okay it is canceled. However I see that the debit of € 127.18 has been made. I demand a refund for a service that was not honored by the hotel. In addition, the person at the reception seems to be of foreign origin, we do not understand his sentences very well when he speaks, it is not very good for a hotel receptionist. Please proceed with the refund, I will notify my bank soon because I paid for a service that was not honored. Thank you.

Small room with shower and toilet. Friendly staff. It's reasonable for the price of the hotel.

Depending on your expectations, this hotel was ideally located for us who had to stop on the road just to sleep. On the edge of a shopping center and 2 steps from a restaurant chain. This B&B has the minimum comfort to spend a night there.