Urumqi Hotels with Pools

It was great to stay in this hotel when I came to Urumqi for business. The service attitude of the front desk was very good. When I was resting in the lobby bar, the waiter also enthusiastically poured me a cup of free black tea. It really felt like home. The room was large and super clean. It was very comfortable to stay. The hotel has a parking lot and gave us free parking. It was great [强][强]

Some of the good reviews are from the heart. The smiles at the front desk, the thoughtfulness of the concierge, and the meticulous service of the hotel service team exude the heritage of the Hilton brand. I won't say much about the hardware. The hotel's feature is not the Internet celebrity landmarks and taking photos, but the real diamond service. After staying in so many hotels, the service of Hilton Urumqi is still the best. Special thanks to Ms. CoCo, the customer relationship, for your warm and thoughtful service, which made me feel at home this time.

The pros: it’s attached to a high end mall it has a top of the line automatic bidet as it’s part of Marriott group, interior of room is reminiscent of its sister brand, the EDITION has a beautiful executive lounge Service and lift arrival is always prompt Bellboys and L1 aunties are helpful, earnest and friendly Byredo toiletries The cons: Poor awareness by local drivers resulting in many drivers, dropping off the wrong entrance Signages of the hotel can be vastly improved, as it’s not immediately clear that reception is at L37, and that there’s even a L1 lobby Room was stuffy even as I tried to lower the thermostat to 18 celcius, I was still perspiring in my room and the middle of the night One of my wash sinks was clogged The pillows are not exactly comfy and I didn’t know there was a pillow menu until the day of checking out, even as I stayed in other Conrads of the world Most of the staff who are in their twenties and thirties, have major rbf until you actually speak to them where they appear to be more pleasant and accommodating

They accept foreigners and that’s a big plus. Great location, close to bazaar and main square just in front of the hotel. Nice and friendly staff. Hotel is a bit old, but overall good place to stay for 1-2 nights

While the Amenities at this hotel were quite good, the hotel is in quite poor condition and in need of a renovation. As you can see from the pictures below the chairs were scuffed, the ceiling was falling apart, and the furniture Did not meet expectations compared with what I paid for the room. The staff were helpful and accommodating I am location was quite convenient between the airport and train station. If this hotel is to continue to attract top clientele they should invest in sprucing up their rooms.

The hotel is quite satisfactory and meets the standards of the old five-star hotel. The hygiene and breakfast are all good, and the bedding is comfortable. As long as you don't require a modern style, you won't step into the pit. The little beauty at the front desk is also very good. We arrived late, and there were no adjacent rooms for two rooms. Seeing that we had elderly people who needed care, she actively helped us coordinate adjacent rooms. Thank you very much. I forgot to ask your name, I'm really sorry. Finally, let's talk about the shortcomings. I don't know why the door of the hotel lobby was not allowed to go up. It rained heavily in Urumqi on the day of arrival. After parking, I walked to the lobby in the rain. It was too embarrassing. The key is that there are elderly people. It's unacceptable to get wet in the rain. I also reported this to the front desk lady on the same day and got a timely response. Early the next morning, the front desk handled the extension of stay. The lady said that the lobby manager happened to be there. After reacting, I talked to the lobby manager, but I was very disappointed. This fat male lobby manager was extremely arrogant and rude. He looked down on people and didn't care at all. In the end, I guess he was helpless and said thank you with his back teeth. Sure enough, the iron block blocking the road was not removed until check-out. Finally, the concierge of this hotel is useless. It rained on the first day and the car could not go up. They would have given me an umbrella. On the second day, I needed to move something from the car to the room and needed the concierge's cart. There was no one in the concierge department. I asked the front desk and was told that they were not working and would have to wait for ten minutes. I said I didn't need help and just needed to get off the car. They told me that I could push it myself. I pushed the cart to move things. When I came back, the concierge had already started working. I pushed a big cart by myself, and the concierge just watched. It would have been fine if they didn't help push it, but they didn't even help open the door. Finally, to sum up, the five-star facilities are put up by a makeshift team.

The service is very good. As soon as you enter the door, the manager Datang will help you with your luggage. The room is quite standard. The TV feels old, but everything else is very good. After so many days in Xinjiang, this hotel is the only one with a suitable temperature for southerners, not very hot. Xiaosa customer service is very enthusiastic, and informs you of the weather and precautions in advance, including check-in follow-up. It's a pity that there is not enough time to experience the ethnic costumes, but the exotic style of the hotel lobby is still very good, very suitable for taking pictures The breakfast is very rich, and you can taste many local specialties.

The hotel is strategically located in the bustling city center. It is very close to famous parks, airports and train stations, with a well-developed and convenient transportation network, making travel worry-free. The hotel offers a wide variety of breakfasts, which are delicious and balanced in nutrition. The buffet restaurant on the first floor of the hotel has rich and delicious dishes. The environment of the hotel is elegant and comfortable, just like being in a quiet paradise. The attitude of the service staff is enthusiastic. They not only smile, but also pay attention to details, making people feel the warmth of home. When I checked in, the hotel provided six different types of pillows for me to choose from. This meticulous service reflects the hotel's unremitting pursuit of quality and service. When I stepped into the room, I was greeted by a clean and new space. Every layout was in order, showing an elegant taste. All kinds of facilities are available, from daily necessities to bedding and sanitary ware, all of which reflect the hotel's thoughtful consideration. In particular, the configuration of humidifiers and air purifiers is to protect our health. The hotel room is specially equipped with a high-end Lefen hair dryer, which is quick-drying and quiet. The towels are made of high-quality materials, with a delicate and smooth touch, as light as clouds. The mattress uses the well-known brand ”King Koil” to create a comfortable sleeping environment for us. The front desk lady has a sweet smile, thoughtful service, and warm words. She asked about my preferences and arranged the room I like. In addition, the hotel room price is affordable, parking is free, and I am very satisfied with the stay! The hotel also provides gym and swimming pool leisure facilities, so that we can fully relax and exercise in addition to the busy schedule, and the gym staff are warm and friendly, and the service is very thoughtful and meticulous. In general, this hotel has performed very well in terms of service, facilities, location, etc., which makes me feel the comfort of home. Whether it is a business trip or a leisure vacation, this is a recommended choice. I look forward to having the opportunity to stay in this hotel when I come to this city next time.

The overall experience was a real pleasure. The hotel is modern, and clean. The room is spacious, and full of all the amenities required for a comfortable stay and the view from the window was stunning. Also, the staff were extremely professional and caring to ensure our stay was comfortable and welcoming. As a result, I am going to stay here again and I would highly recommend this hotel for all both families, business and tourists. A huge thank you to Mr Mabaoming. Thanks again!

Facilities: Good rooms have all the equipment Hygiene: good, the cleaning aunt is very careful to do hygiene Environment: Good, there are shopping plazas around Service: Good, the front desk lady is gentle, beautiful and generous. The uncle of the engineering department was very patient to replace the battery on the new light bulb and electronic scale in my room.