Urumqi Hotels with Pools

Facilities: The equipment is complete and diversified, focusing on modernization and practicality, regularly updated and maintained, and very convenient and comfortable to use. Hygiene: The guest rooms and public areas are deeply cleaned every day, free of dust and odor, and the bedding and towels are changed for each guest. Disposable items (such as slippers and toothbrushes) are provided and well packaged, and consumables are replenished in time. Environment: The interior decoration style is unified, the lobby design is stylish, and the exterior needs to be quiet and safe, without construction noise or pollution. Service: Employees need to be proactive and enthusiastic, the front desk quickly checks in, the concierge assists in carrying luggage, and the guest room responds to needs in a timely manner, so that we feel at home.

The hotel is located in the center of Urumqi. The hotel lobby is spacious. The front desk check-in was very quick. They upgraded my room for free. When I checked out, Susan was very welcoming. I will choose Hilton Urumqi next time I travel.

The pros: it’s attached to a high end mall it has a top of the line automatic bidet as it’s part of Marriott group, interior of room is reminiscent of its sister brand, the EDITION has a beautiful executive lounge Service and lift arrival is always prompt Bellboys and L1 aunties are helpful, earnest and friendly Byredo toiletries The cons: Poor awareness by local drivers resulting in many drivers, dropping off the wrong entrance Signages of the hotel can be vastly improved, as it’s not immediately clear that reception is at L37, and that there’s even a L1 lobby Room was stuffy even as I tried to lower the thermostat to 18 celcius, I was still perspiring in my room and the middle of the night One of my wash sinks was clogged The pillows are not exactly comfy and I didn’t know there was a pillow menu until the day of checking out, even as I stayed in other Conrads of the world Most of the staff who are in their twenties and thirties, have major rbf until you actually speak to them where they appear to be more pleasant and accommodating

As an old five-star hotel in Urumqi, the staff service makes people feel at home. Due to heavy snow in Urumqi, the flight was delayed and I arrived at the hotel at 3 am the next day. The front desk staff upgraded me to a deluxe business room, which also brought a little comfort to my tiredness. Although I only stayed for a few hours, I slept very comfortably. Standing in the room on the 31st floor, you can see the city view of Urumqi. It is worth mentioning that the water pressure of the hotel is very high, and it is very comfortable to take a shower. Other services and facilities are of five-star standard. Next time I come to Urumqi, I will choose Hyde Hotel again.

The hotel is conveniently located near Nanhu Square Station on Metro Line 1. Before check-in, the hotel staff called and provided a free room upgrade. The bedding was clean and comfortable. The service was warm and thoughtful, and welcome fruits and local dried fruits and yogurt were given as gifts. The breakfast was rich in variety and had local characteristics, and the dining environment was also very good. I will stay here again if I have the chance to come again in the future.

The hotel is quite satisfactory and meets the standards of the old five-star hotel. The hygiene and breakfast are all good, and the bedding is comfortable. As long as you don't require a modern style, you won't step into the pit. The little beauty at the front desk is also very good. We arrived late, and there were no adjacent rooms for two rooms. Seeing that we had elderly people who needed care, she actively helped us coordinate adjacent rooms. Thank you very much. I forgot to ask your name, I'm really sorry. Finally, let's talk about the shortcomings. I don't know why the door of the hotel lobby was not allowed to go up. It rained heavily in Urumqi on the day of arrival. After parking, I walked to the lobby in the rain. It was too embarrassing. The key is that there are elderly people. It's unacceptable to get wet in the rain. I also reported this to the front desk lady on the same day and got a timely response. Early the next morning, the front desk handled the extension of stay. The lady said that the lobby manager happened to be there. After reacting, I talked to the lobby manager, but I was very disappointed. This fat male lobby manager was extremely arrogant and rude. He looked down on people and didn't care at all. In the end, I guess he was helpless and said thank you with his back teeth. Sure enough, the iron block blocking the road was not removed until check-out. Finally, the concierge of this hotel is useless. It rained on the first day and the car could not go up. They would have given me an umbrella. On the second day, I needed to move something from the car to the room and needed the concierge's cart. There was no one in the concierge department. I asked the front desk and was told that they were not working and would have to wait for ten minutes. I said I didn't need help and just needed to get off the car. They told me that I could push it myself. I pushed the cart to move things. When I came back, the concierge had already started working. I pushed a big cart by myself, and the concierge just watched. It would have been fine if they didn't help push it, but they didn't even help open the door. Finally, to sum up, the five-star facilities are put up by a makeshift team.

The hotel is in a very good location. Xiao Sa would send me the local weather forecast in the morning to remind me to add clothes. It was very considerate and the stay was very comfortable. I recommend it to everyone. The overall environment of the hotel is elegant, the facilities are complete, and the catering is also superb. The breakfast is rich in variety and tastes great, which starts a day full of energy. The service is thoughtful, thank you, the service is careful, and considerate. The room facilities are complete, clean, tidy, and the bedding is comfortable. The stay is comfortable! The housekeeper Xiao Sa's service is super considerate, the room facilities are complete, the room is clean, tidy, and comfortable. The elevator needs to swipe the card to use it, which gives people full peace of mind in terms of safety. Many friends on the Internet took beautiful rooms. I added a few photos of breakfast, and the original photos are straight out.

The hotel is strategically located in the bustling city center. It is very close to famous parks, airports and train stations, with a well-developed and convenient transportation network, making travel worry-free. The hotel offers a wide variety of breakfasts, which are delicious and balanced in nutrition. The buffet restaurant on the first floor of the hotel has rich and delicious dishes. The environment of the hotel is elegant and comfortable, just like being in a quiet paradise. The attitude of the service staff is enthusiastic. They not only smile, but also pay attention to details, making people feel the warmth of home. When I checked in, the hotel provided six different types of pillows for me to choose from. This meticulous service reflects the hotel's unremitting pursuit of quality and service. When I stepped into the room, I was greeted by a clean and new space. Every layout was in order, showing an elegant taste. All kinds of facilities are available, from daily necessities to bedding and sanitary ware, all of which reflect the hotel's thoughtful consideration. In particular, the configuration of humidifiers and air purifiers is to protect our health. The hotel room is specially equipped with a high-end Lefen hair dryer, which is quick-drying and quiet. The towels are made of high-quality materials, with a delicate and smooth touch, as light as clouds. The mattress uses the well-known brand ”King Koil” to create a comfortable sleeping environment for us. The front desk lady has a sweet smile, thoughtful service, and warm words. She asked about my preferences and arranged the room I like. In addition, the hotel room price is affordable, parking is free, and I am very satisfied with the stay! The hotel also provides gym and swimming pool leisure facilities, so that we can fully relax and exercise in addition to the busy schedule, and the gym staff are warm and friendly, and the service is very thoughtful and meticulous. In general, this hotel has performed very well in terms of service, facilities, location, etc., which makes me feel the comfort of home. Whether it is a business trip or a leisure vacation, this is a recommended choice. I look forward to having the opportunity to stay in this hotel when I come to this city next time.

We checked in on January 28 (New Year's Eve). The reception service at the front desk was very considerate and warm, making us feel at home! The hotel upgraded our room for free, equipped with a large bathtub and a leisure area. The scenery outside the window was very beautiful. I was very happy to see the sunrise in the morning. On that day, they also gave us extra New Year fruits, and the service was warm and thoughtful. Because the soles of my shoes accidentally opened, I asked the customer service center if there was any sealing glue in case of backup. The unexpected surprise was that they also sent me shoe glue. I must give a thumbs up 👍 The swimming pool was also open to the public on New Year's Eve, and I enjoyed the warm pool swimming treatment. The gym is very professionally equipped. Due to time constraints, my family did not enjoy it, but I still have to give a thumbs up, it's really good!

Facilities: Good rooms have all the equipment Hygiene: good, the cleaning aunt is very careful to do hygiene Environment: Good, there are shopping plazas around Service: Good, the front desk lady is gentle, beautiful and generous. The uncle of the engineering department was very patient to replace the battery on the new light bulb and electronic scale in my room.