Homeinn · neo (Urumqi Beiyuan Spring Aletai Road Science and Technology Museum)

Homeinn · neo (Urumqi Beiyuan Spring Aletai Road Science and Technology Museum) Reviews

Homeinn · neo (Urumqi Beiyuan Spring Aletai Road Science and Technology Museum)

No.27 Aletai Road, Saybag District, Urumqi, Xinjiang, 830002, ChinaSee Hotel Details
Homeinn · neo (Urumqi Beiyuan Spring Aletai Road Science and Technology Museum)
Homeinn · neo (Urumqi Beiyuan Spring Aletai Road Science and Technology Museum)Homeinn · neo (Urumqi Beiyuan Spring Aletai Road Science and Technology Museum)Homeinn · neo (Urumqi Beiyuan Spring Aletai Road Science and Technology Museum)
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Guest Reviews

9.3/10
Very Good
1126 review
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(1126)
Positive reviews(1092)
Reviews with photos/video(130)
Friendly front desk staff(115)
Delicious breakfast(107)
Classy environment(70)
Easy to get around(57)
Average sound insulation(36)
Would stay again(23)
Tasty restaurant(19)
Close to metro(7)
Negative reviews(34)
German Traveler
Queen Room
Stayed in Jun 2025
Solo traveler
43 review
10/10
Outstanding
Posted on Jul 12, 2025
great stay, everything was clean. The breakfast is good. Location is convenient for traveling fast by Didi. The service was great and the people were kind.
Response from Property: 非常感謝您對酒店全方位的認可,您的鼓勵會讓夥伴們更加努力,早餐一直是酒店的特色,有機會歡迎您到大美新疆,夥伴們愛您麼麼噠
Anonymous User
Business Queen Room
Stayed in Jul 2024
Couple
4 review
9.5/10
Amazing
Posted on Aug 6, 2024
Hotel was nice. So was breakfast. Not noisy except slaming doors. Bus stop is near hotel, metro in 7 minites walk. Be ready for no English.
Response from Property: Yes, Xiaoru also thinks it's good. This kind of special treatment is not available in every hotel. For my dear, Xiaoru just wants to give her the best and believes that this is the best reward.
Richard
2-bed Room
Stayed in Jun 2024
Traveling with friends
16 review
8.0/10
Very Good
Posted on Oct 20, 2024
Generally good quality and location was good for entertainment.
Response from Property: 感謝您的反饋,很高興您對我們的品質和位置感到滿意。期待再次為您服務。
Jeff
Guestroom (2 Beds)
Stayed in Apr 2024
Solo traveler
19 review
10/10
Outstanding
Posted on May 16, 2024
Nice hotel with clean rooms and Fantastic breakfast! The breakfast alone is worth it
Response from Property: 謝謝您的好評!小如前進的動力十足呢!您的建議小如收到了,如家酒店(NEO)是首旅如家集團旗下的中高檔酒店品牌,我們會努力做到更好,給每一位賓客提供一個最舒適、周到、温馨的環境
Lek
2-bed Room
Stayed in Mar 2024
Traveling with friends
16 review
10/10
Outstanding
Posted on Apr 4, 2024
Clean and comfortable
Response from Property: 謝謝您的好評!小如前進的動力十足呢!您的建議小如收到了,如家酒店(NEO)是首旅如家集團旗下的中高檔酒店品牌,我們會努力做到更好,給每一位賓客提供一個最舒適、周到、温馨的環境。
Guest User
Queen Room
Stayed in Apr 2025
Couple
2 review
1.0/10
Posted on May 4, 2025
First of all, the hotel is very noisy! And your front desk staff is not honest at all! I arrived at the hotel at around 6pm that day! I wanted you to help me find a quieter house, but your staff said that there was only one house left on the sixth floor next to the elevator! Then I thought, I was late, and it was my fault, so I stayed! As a result, the child in the room next to us kept crying that night! He cried for a whole hour, and the elevated road next door was too noisy! And there were more than two people living in the next room! They kept coming and going and talking to the next door and the next door! It was almost midnight! I really couldn't live there, so I called your front desk! OK! Then you said you could change the house? ? Excuse me? When I checked in, didn't you say there was only one house left? ? ? Now there is one again? ? Then the front desk took me to a big bed room next door, but it was still very noisy facing the elevated road! Your front desk said that the twin bed room faced the community! It was not very noisy! So I applied for a twin bed room, but you asked me to pay the difference! Because it was too late, I didn't want to argue with you, but now I want to ask why I have to pay the difference? ? It's obviously the soundproofing of your hotel windows that is not good? It's obviously the person next to me who didn't sleep and cried in the middle of the night? Why do I have to change rooms in the middle of the night and bear this cost? ? ? I was tossed until two or three o'clock! ! I am really convinced! In addition, I am a person with mysophobia. This is the dust I wiped off your bedside table when I stayed in the hotel. See for yourself! I have stayed in your hotel for more than ten times and I am also your member! Very disappointed!
Original TextTranslated by Google
Response from Property: I am very sorry for the imperfect scene during your 5.1 trip. As the manager of Home Inn, I am very grateful for your follow-up review. As a service industry, we will correct the problems you reported and encourage others to do so. At any time, we must deal with problems from the perspective of the guests. I will use your feedback as a case to train every partner in the store, so that we can upgrade our service and provide warm service, so that every family member who stays here will feel like they are really at home. Thank you again, and partners look forward to meeting you again! Best wishes, Hotel General Manager: Zhang Yaning
Anonymous User
Business Queen Room
Stayed in Nov 2024
Solo traveler
2 review
1.5/10
Posted on Dec 14, 2024
I really don't recommend you to stay here. The air conditioner is very loud and the air from it smells. I told the front desk and they told me that no one has stayed here for a long time. Don't you clean the place? Are you going to let the next customer stay here? The house has never been cleaned. There are still ashes in the ashtray. The four corners of the sink are disgusting and full of dirt. There are hairs on the pillows, which means that the sheets and pillowcases have not been changed. Home Inn is a great hotel chain that I like very much, but you guys have made it like this. I am very disappointed. I feel that you have ruined the reputation of Home Inn.
Original TextTranslated by Google
Response from Property: Thank you very much for your review of Home Inn NEO Urumqi Beiyuanchun Altay Road Science and Technology Museum. As the hotel manager, I will use this incident as a case to train all employees in the store to prevent such problems from happening in this hotel. We will arrange engineers to check the hardware of the guest rooms, and require the housekeeping manager to check the hygiene. We will arrange special people to clean some dead corners to create a warm and comfortable guest room environment. We look forward to your continuous supervision so that we can continue to grow. We look forward to your experience and guidance again.
Guest User
Guestroom (2 Beds)
Stayed in Dec 2023
Traveling with friends
7 review
10/10
Outstanding
Posted on Jan 14, 2024
The room was very good and we were upgraded for free. Our reservation also included breakfast, which was pretty good! The only downside is that the hotel facilities are a bit old. The air conditioner is a bit noisy~
Original TextTranslated by Google
Response from Property: May happiness be like the wind, flying in front of you, may happiness be like drizzle, sprinkle in your heart, may be as small as a happy song, stay in your heart, all the staff of Beiyuan Chundian look forward to meeting you next time
Guest User
Guestroom (2 Beds)
Stayed in Dec 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 13, 2024
Service attitude is very good. Check-in experience is very good. Good reviews.
Original TextTranslated by Google
Response from Property: Dear, thank you for your long-term support of Xiaoru. You are like our family and we look forward to having you come home again.
Anonymous User
Business Queen Room
Stayed in Mar 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 13, 2024
It’s pretty good!
Original TextTranslated by Google
Response from Property: Thank you for your praise! Xiaoru is full of motivation to move forward! Xiaoru has received your suggestions. Home Inn (NEO) is a mid-to-high-end hotel brand under the BTG Home Inn Group. We will strive to do better and provide every guest with the most comfortable, thoughtful and warm environment.
Aviciils
Business Queen Room
Stayed in Apr 2024
Couple
5 review
9.0/10
Great
Posted on May 6, 2024
The room was very clean, the environment was very good, and all facilities were available. The only drawback was that the robot was a bit noisy when delivering goods. I think it would be better to go to the designated room to make a phone call, so as not to affect the rest of other rooms. I was very satisfied with everything else, and I can give it a comprehensive rating of about 4.6
Original TextTranslated by Google
Response from Property: I am very happy to receive your praise. Providing a comfortable, safe and secure accommodation environment is what I should do. I am looking forward to your frequent visits. We will always be with you.
Guest User
Guestroom (2 Beds)
Stayed in Sep 2023
Business traveler
16 review
10/10
Outstanding
Posted on Dec 26, 2023
The heating in the room is very good, and the check-in is very quiet. The front desk service is efficient and has good reviews.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for recognizing us. Your encouragement is very important. If life is a journey, we are willing to be your warmest site. If meeting is a ballad, we are willing to be a happy note for you. I miss you. Write down your feelings in notes and look forward to meeting each other next time~~
Daniel0201
Business Queen Room
Stayed in Mar 2024
Business traveler
4 review
9.5/10
Amazing
Posted on Apr 27, 2024
Facilities: The room is fully equipped with toiletries, and the facilities are relatively new and complete. Hygiene: The overall hygiene is good, except for a hair under the pillow, but there are no other problems. Environment: The hotel is in a good location and the sound insulation is also good. Service: The service is super good, and the front desk is very enthusiastic.
Original TextTranslated by Google
Response from Property: I am very happy to receive your praise. Providing a comfortable, safe and secure accommodation environment is what I should do. I am looking forward to your frequent visits. We will always be with you.
Guest User
Queen Room
Stayed in Nov 2023
Traveling with friends
2 review
10/10
Outstanding
Posted on Dec 10, 2023
Very satisfied with my stay, the environment is very good
Original TextTranslated by Google
Response from Property: I am very happy to see your review of Home Inn. We are honored that our service has received such high praise from you. We will continue to serve our guests with this enthusiasm and sincerity. Comparing our hearts with our hearts, we use our love, sincerity and carefulness to exchange for your comfort, peace of mind and peace of mind. We look forward to your next visit!
Yibeiziyishengdefeng
Business Queen Room
Stayed in Feb 2024
Couple
21 review
4.0/10
Posted on Mar 31, 2024
The room is relatively small. The odd-numbered room is by the window and next to the elevated road. It is very noisy when sleeping. The so-called projection TV can confidently say that it does not project the screen. Service is too lazy, not recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!