Best Chang Dongquan Hotel (Urumqi Shuimogou Hongshan Road)

Best Chang Dongquan Hotel (Urumqi Shuimogou Hongshan Road) Reviews

Best Chang Dongquan Hotel (Urumqi Shuimogou Hongshan Road)

No. 216 Dongquan Road, Tianshan District, Urumqi, Xinjiang, ChinaView Hotel Details
Best Chang Dongquan Hotel (Urumqi Shuimogou Hongshan Road)
Best Chang Dongquan Hotel (Urumqi Shuimogou Hongshan Road)Best Chang Dongquan Hotel (Urumqi Shuimogou Hongshan Road)Best Chang Dongquan Hotel (Urumqi Shuimogou Hongshan Road)
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Best Chang Dongquan Hotel (Urumqi Shuimogou Hongshan Road) Guest Reviews

4.7/5
Outstanding
686 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(686)
Positive reviews(675)
Reviews with photos/video(154)
Friendly front desk staff(145)
Delicious breakfast(97)
Classy environment(74)
Convenient parking(43)
Large rooms(42)
Would stay again(24)
Good audiovisual experience(7)
Awesome gym(5)
Negative reviews(11)
Theerawat
Superior Twin Room
Stayed in Apr 2024
Travel with friends
61 review
4.7/5
Amazing
Posted on Jun 1, 2024
room iwas good but only one thing because don’t have air conditioning in some season , need to open the windows but outside very noisy
Response from Property: Dear guest officer Da, I am very sorry for causing you some minor troubles during my stay. Xiao Bai really feels very, very guilty and sad. We have reported this problem to our engineering colleagues, corrected the mistakes in time, and reduced the occurrence of such situations. There will always be difficulties and setbacks in the process of growth. It is because of you that we can find our own problems and correct and make progress in time. I hope that dear guest officials can give Xiaobai another chance, and our friends will certainly continue to work hard. We sincerely look forward to your next arrival-Xiaobai who works hard and tries hard again.
canadian traveller
Standard King Room
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Oct 26, 2024
Service and cleanliness are good,staffs are friendly,exc
Response from Property: Dear guest, thank you for choosing our hotel. Your recognition is the highest standard of our service. Thank you again for your trust and support. We always adhere to the customer first service tenet. Looking forward to meeting you again and wishing you a happy life!
Guest User
Superior Twin Room
Stayed in Jun 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Good service and helpful staff, best breakfast and very clean room too
Response from Property: I believe that every encounter in life is hard-won. We cherish every encounter to provide you with high-quality and efficient service experience. We are glad to bring you good memories after our separation. We sincerely look forward to your visit again
Guest User
Standard King Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The front desk staff is very responsible and the hotel is very good! ! ! ! I will stay here again in the future. It is a very good experience. The breakfast is delicious. The room is clean and hygienic. There is a gym and laundry room. It is very good.
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Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life
Guest User
Luxury King Room With Projection
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The hotel has complete facilities and the rooms are clean and tidy. The front desk Xiao Wang provides serious service and the robot delivers meals. The breakfast is very satisfactory and has a full range of varieties. I am very satisfied with my stay and will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life
Guest User
Superior Twin Room
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 13, 2024
It was a very pleasant surprise. The room was very clean and the service staff was very considerate. I felt a warm love in the cold winter. The service of Xiao Chen at the front desk was really really really really serious and responsible. The hotel is very good! ! ! !
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing the Best Inn Urumqi Dongquan Hotel and giving us a good review. Thank you for your recognition of us. Your satisfaction is the driving force of our struggle. In the vast sea of ​​people, we met in Nahai and got to know each other in Xiaobai. We have always regarded the guests staying in the hotel as our family and friends, our good neighbors, so that every guest who comes to the hotel can feel the warmth of home. The hotel's humanized facilities and thoughtful service make customers feel comfortable and warm during their stay. Remember to come back to see us often, we will always be here waiting for you! All the staff of Best Inn Urumqi Dongquan Hotel look forward to seeing you again
Anonymous User
Luxury Twin Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Facilities: Very complete, very thoughtful, the details are well done, and the heating is very hot. Hygiene: The sanitary environment is very good, the room is clean and tidy. Service: Xiao Wang at the front desk is very polite, and he will take the initiative to say hello when he meets him. He is very enthusiastic. The breakfast is very rich, with a full range of varieties and tastes very delicious. There is also freshly ground coffee☕, yogurt and fruit, and you can add walnuts, raisins, and red dates to the milk yourself, with a rich variety. In short, it is a very good living experience.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Twin Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The hotel is great, because it is newly opened, the environment is very good, the heating is very sufficient, there is free printing service, because I need to print materials for the exam, the security uncle also helped me get A4 paper and stapler, the front desk Xiao Chen is serious and responsible, the hotel is very good! ! When I left, I was given a small gift, which was all Xinjiang specialty snacks, very delicious. In short, it is worth living, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The hotel is in a good location, right next to Shuimogou Park. The hotel manager is enthusiastic and upgraded the room for free. The staff are generally very kind and the room is clean. There are free mineral water, fruit plates, and souvenirs.
Original TextTranslated by Google
Response from Property: On the way to work today, I was in a particularly good mood. The sun came out, the flowers bloomed, and the birds sang. It turned out that you gave me a five-star review. Thank you for coming. It is the greatest affirmation for us. High-quality service is our commitment to every guest of Best Chang Dongquan Hotel. Each of our guest rooms has a different theme. We look forward to your coming again.
Guest User
Superior Twin Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The hotel is in a prime location, next to Shuimogou Park. The hotel environment is good and it is only a few stops away from ccmall, which is very convenient. The hotel lobby is very warm and the front desk staff pay special attention to the guests' feelings and can help guests solve problems as soon as possible, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your recognition of our hotel. We will continue to upgrade and improve our services and facilities to ensure that every guest can enjoy a high-quality accommodation experience. Thank you again for your visit and wish you a happy life~
Guest User
Superior Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The hotel has a good environment, the room is clean and spacious, there are robots delivering things, the facilities and equipment in the room are all intelligent, Xiaodu can control the TV, and the TV can cast the screen. The hotel also upgraded us to a deluxe standard room for free, the breakfast is rich, there are small fried dough sticks that I like, and the big plate chicken is especially rich, the girl at the front desk is enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise. Xiaobai is adjacent to Shuimogou Park, with convenient transportation, shopping, dining and entertainment nearby. It is a 40-minute drive from the airport/train station. Xiaobai has free parking, laundry (fully automatic washing machine, dryer, hanging iron, etc.), gym, etc. The room has a dry and wet separation layout, comfortable mattress, intelligent Xiaodu (Xiaodu can control lights, curtains, TV, etc.), Xiaobai also prepares a delicious buffet breakfast for you every morning (cold dishes, hot dishes, milk, bread, etc.). Thank you very much for your affirmation of Xiaobai. With your encouragement, Xiaobai will do better and look forward to your visit again.
Guest User
Superior Twin Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 14, 2024
It was my first time staying in a hotel. I was very satisfied with the room and it was very warm. I was given welcome fruit when I checked in. The sanitation was also relatively clean. The service attitude of Xiao Wang at the front desk was good. I was given a souvenir when I checked out. The gym was also quite comprehensive.
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!感謝您對小百的讚美,小百滿滿的感動。輕風帶來的種子,落在文字之中,長出嫩芽,綻放蓓蕾,飄來陣陣花香。您的認可是小百成長和前進的最好證明,不完美之處,我們會努力改進!小百一直秉承“體驗殷勤待客之道、感受至尊非凡之旅”服務宗旨,為每一位顧客提供舒適、便捷、優質的高質量服務。期待和您再次相見!
Guest User
Superior Twin Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The company I was traveling for was near the hotel, which was very convenient. The hotel environment was good, the location was good, the room was big and the bedding was comfortable. The room was also equipped with a humidifier, and the eye mask and coffee were free. It was very user-friendly. The breakfast buffet was reasonable in price. I came to stay every time. The girl at the hotel front desk was very enthusiastic, and the manager was also good. She also upgraded my room. Overall it was good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise of Xiaobai. Xiaobai is deeply moved. The seeds brought by the breeze fall into the words, grow into tender shoots, bloom buds, and bring bursts of floral fragrance. Your recognition is the best proof of Xiaobai's growth and progress. We will work hard to improve the imperfections! Xiaobai has always been adhering to the service tenet of "experience the hospitality and feel the supreme extraordinary journey" to provide every customer with comfortable, convenient, high-quality and high-quality services. Looking forward to seeing you again!
Guest User
Luxury Family Room With Projection
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
This is the cleanest, best service, and best facilities hotel I've ever stayed in. There is a business area in the lobby where you can print things. The eye masks and earplugs in the room are really thoughtful. You don't have to go downstairs to get takeout, the robot will deliver it directly to you.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise. Xiaobai is adjacent to Shuimogou Park, with convenient transportation, shopping, dining and entertainment nearby. It is a 40-minute drive from the airport/train station. Xiaobai has free parking, laundry (fully automatic washing machine, dryer, hanging iron, etc.), gym, etc. The room has a dry and wet separation layout, comfortable mattress, intelligent Xiaodu (Xiaodu can control lights, curtains, TV, etc.), Xiaobai also prepares a delicious buffet breakfast for you every morning (cold dishes, hot dishes, milk, bread, etc.). Thank you very much for your affirmation of Xiaobai. With your encouragement, Xiaobai will do better and look forward to your visit again.
Guest User
Standard King Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Very satisfied with the hotel, the room is relatively large, there is also a parking lot, fruits were given when checking in, and small gifts were given when leaving. The gym laundry room is still 24 hours, and the front desk Xiao Wang has a very good service attitude. I will stay in this hotel again if I have the chance. Facilities: Very good Sanitation: Very clean
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise. Xiaobai is adjacent to Shuimogou Park, with convenient transportation, shopping, dining and entertainment nearby. It is a 40-minute drive from the airport/train station. Xiaobai has free parking, laundry (fully automatic washing machine, dryer, hanging iron, etc.), gym, etc. The room has a dry and wet separation layout, comfortable mattress, intelligent Xiaodu (Xiaodu can control lights, curtains, TV, etc.), Xiaobai also prepares a delicious buffet breakfast for you every morning (cold dishes, hot dishes, milk, bread, etc.). Thank you very much for your affirmation of Xiaobai. With your encouragement, Xiaobai will do better and look forward to your visit again.