iWualai Hotel Reviews

Breakfast were good. Staffs were friendly n helpful. Ambience was good

Great location, great value Excellent service with delicious breakfast

facility wise it is very mediocre but friendly staff

Just less then a min walking distance to Wailai walking street. Awesome spacious room. Friendly reception. Private carpark.

Perfect stay for our 4 nights day tour excursions around Chiangmai & Chiangrai. Tour operators will pickup from this hotel. The Hotel is modern design, basic needs are met. The staff were amazing, they speak English and ever helpful to your needs. I had requested fresh towels and housekeeping team was lovely to provide and make up the room daily. Location was its plus point, very close to nightly food street where the best hawker foods can be savoured. We didnt stay on weekends so we didnt throng the Wualai night market which is popular. Buffet breakfast started early so that gave us time to have breakfast before our pickup at 7 am-7.30am. The food varies daily and it was tasty. Loved their Espresso coffee machine..with touch screens to select your style of coffee. Variety of seasonal cut fresh fruits in the fridge including bottles of water. Will book again if in Chiangmai. Will recommend to friends to stay. Thankyou I-Wualai for making our stay comfortable and memorable. So wanna come back again soon!

Unique breakfast options along with usual. Small Hotel short walk from centre. Very helpful reception staff with local knowledge

Lobby/pool area/ other common spaces were super nice, just like in the photos, and similarly for my room. Also, it was lovely to have free water, coffee, some bananas and snacks 24hr/day, not just breakfast time (food if available, sometimes nothing left). I was allowed to check in as soon as I got to the hotel, ~11am, and requested late check out at 3pm, but was offered it at 2pm at the latest. When I was trying to check-in, check-out, and then many other times that I saw during my stay, reception desk was empty. This was very weird: all employees seemed to enjoy chatting in the kitchen, ignoring tourists needs. Sometimes at night, employee in charge was laying by the sofa with the iPhone while reception desk empty. Not very professional for the pretensions of this hotel. Buffet breakfast could be better, as around 40-60% of guests are not Asians. There were many options, but at least the quality of the pastries and croissants was not what I expected. Food that was supposed to be hot (fried eggs) was cold when I served myself. There was no power outlet at all in the toilet, so I had to plug and use the hairdryer by the refrigerator: that was a bit awkward. Finally, no soundproof rooms. People entering / leaving rooms and talking in the corridors, and children playing in the pool, were heard loud from inside my room (and I was at the top floor).

superb service from staff! very affordable price , decent brrakfast compared to price that you pay. Prime lacation with walking sterrt right at your doorstep. Strongly reco for tarvellers who seeks value for money!

The hotel is not located on the main street but still easy to find. Breakfast is so-so but the room is quite clean. The pool looks good but didn’t swim coz of the weather,

We had a familyroom with pool view. The pool was very cold but we enjoyed a refreshing dip. Breakfast is good and drinks and snacks are available all day! Personel is very willing to help. We would like to come back when in CM.

Great location but must check in the hotel before 4pm cuz there is a night market blocking the road.Besides that，the staff are very friendly

Lovely clean hotel, staff all friendly. Free water included for the room, take as you please. Nice breakfast included. Location only 10 mins from airport and 15 minute walk to the Sunday night market. Pool doesn’t really get the sun so if you’re looking to chill in the sun by the pool this isn’t for you but didn’t bother us too much as we were out and about mostly. Also if you’re a light sleeper the walls are paper thin, we were room 307 and heard the lift going up and down and everyone going back to their room. Other than that a pleasant stay and nice hotel

Just a great hotel. Price is fair, service is amazing! Staff attitude is perfect and the feeling is just great. Totally recommend

Free water, tea, coffee and snacks all day. Staff extremely helpful. Good location.