To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(60)
Positive reviews(53)
Reviews with photos/video(8)
Awesome stay(7)
Friendly owner(7)
Negative reviews(7)
Cesar M
Savanna View
Stayed in Nov 2024
Family
20 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Everything was great
Vinith Dominic pinto
Resort View.Hearing Accessible-Visual Alarms and Notifications.2 Queen Beds.
Stayed in Sep 2024
Family
10 review
4.7/5
Amazing
Posted on Oct 16, 2024
Sadly due to hurricane Milton, we couldn't enjoy our full duration of stay.
Linda
King Room With Resort View
Stayed in Jul 2023
Family
1 review
4.5/5
Great
Posted on Aug 30, 2023
Awesome room. Great view. Spectacular staff and maintenance. Great remodel. You will love this hotel. Awesome pool. So many animals to see and the night safari is just fantastic. Book with confidence.
Anonymous User
Resort View Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Two beds, full of Disney elements. I really like the waffles for breakfast in the hotel, which are also Mickey Mouse. There are really several kinds of animals running around in the hotel, including twin giraffes walking around.
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Guest User
Resort View Room
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 2, 2024
The balcony can directly see the animals. Although the hotel has a history, it is well preserved and very clean. I was worried about the hygiene problems of the old hotel before, but it does not exist at all. The staff is enthusiastic and the swimming pool is clean. I will stay again.
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nasha💋
Resort View.Hearing Accessible-Visual Alarms and Notifications.2 Queen Beds.
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 25, 2024
I chose this hotel because it is convenient and allows early entry to the park. Other things are fine. If you are going to Disneyland for a few days, you can choose this hotel.
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Anonymous User
Savanna View
Stayed in Jan 2024
Family
30 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Every day when the baby and her father wake up, they go to the balcony to wait for the giraffes to come over for dinner. They can go out to play after watching them.
There is a special bus waiting area to go to all parks. It is very convenient to go every 30 minutes (you can see the real-time waiting time on the Disney World App. When you check in, the staff will help you bind the hotel to this app). If you need any service in the hotel, you can use a smart device in the room to summon a crew member. The staff are very enthusiastic.
There are many activities in Jumbo House alone. I stayed in the hotel for a day to eat and walk, but it was still not enough. I hope that when the baby is older, I will have the opportunity to come back to play. I didn’t play in the swimming pool, game room, night tour, etc.
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Guest User
Resort View Room
Stayed in Jul 2024
Family
4 review
4.5/5
Great
Posted on Aug 18, 2024
You can see all kinds of cute animals when you open the door, which is the main reason why I booked this hotel. It is very suitable for families with children. The hotel also has a water park. Although the hotel is relatively old, it is very clean and the hotel staff are also very enthusiastic.
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TinleyZhao
Resort View Room
Stayed in Jan 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 29, 2024
Although there were some hiccups, Ctrip services are still online. I feel safe when choosing Ctrip when I go out. At least I feel that the service is thoughtful and responsible. Traveling with protection is the most peaceful thing. The photos and videos were all taken in the room and are real and effective. Very cool.
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Anonymous User
Resort View.Wheelchair Accessible with Tub and Option for Hearing Accessibility.2 Queen Beds.
Stayed in Jun 2024
Family
14 review
4.0/5
Very Good
Posted on Aug 2, 2024
You can see zebras, wildebeests, giraffes and some big birds on the balcony. It is quite far from Magickingdom and the only way to get to the park is by bus.
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s2solo
Resort View.Wheelchair Accessible with Tub and Option for Hearing Accessibility.2 Queen Beds.
Stayed in Jun 2024
Family
6 review
4.7/5
Amazing
Posted on Jul 21, 2024
Very beautiful hotel, Bell service is attentive and the staff is very friendly.
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Fabian
Resort View.Wheelchair Accessible with Tub and Option for Hearing Accessibility.2 Queen Beds.
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 15, 2024
At first they wouldn't let me stay in the hotel because of my little dog, a Serbian dog, but I asked to clarify with the manager and it was resolved even though I had already made the request in advance. The rest was incredible, wonderful hotel, a dream, good service and location, 2 pools, wonderful, many activities to do. children I recommend it
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Guest User
Savanna View - King Bed
Stayed in Nov 2023
Family
1 review
2.5/5
Posted on Dec 26, 2023
The place is not like the photos, they don't even have a little train to see the animals, you can only see them from a very small place,
The rooms that overlook the savannah area where you supposedly see a lot of animals, it is not true either you see one or two and if you get lucky.
The place sells more for being a Disney brand than for what it is, it's not worth it!
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Kim
Savanna View - King Bed
Stayed in Oct 2023
Business travelers
27 review
4.7/5
Amazing
Posted on Nov 29, 2023
A hotel I would recommend to anyone if not for the high price. I spend a dreamlike night looking at the animals. Although it is a Disneyland facility, it seems to be an excellent choice as it has almost no Disney colors.
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Aihenaichadexiaomitao
King Room With Resort View
Stayed in May 2023
Family
14 review
5.0/5
Outstanding
Posted on Jul 1, 2023
This hotel is highly recommended. The year-round price is not much different. The resort is too big. It takes a long time to walk to the room. I was lucky to see a giraffe in the room. It is a good choice to bring children