Homeinn Fairyland Hotel (Urumqi Hotan 2nd Street South Railway Station)

Homeinn Fairyland Hotel (Urumqi Hotan 2nd Street South Railway Station) Reviews

Homeinn Fairyland Hotel (Urumqi Hotan 2nd Street South Railway Station)

160 Hotan 2nd Street, Saybag District, Urumqi, Xinjiang, ChinaSee Hotel Details
Homeinn Fairyland Hotel (Urumqi Hotan 2nd Street South Railway Station)
Homeinn Fairyland Hotel (Urumqi Hotan 2nd Street South Railway Station)Homeinn Fairyland Hotel (Urumqi Hotan 2nd Street South Railway Station)Homeinn Fairyland Hotel (Urumqi Hotan 2nd Street South Railway Station)
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Guest Reviews

9/10
Good
1315 review
Verified reviews
Location9.1
Amenities8.9
Service8.9
Cleanliness9.1
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All reviews(1315)
Positive reviews(1264)
Reviews with photos/video(243)
Awesome amenities(102)
Classy environment(67)
Convenient parking(59)
Friendly front desk staff(45)
Near shopping area(32)
Easy to get around(30)
Many dining options(28)
Convenient for shopping(22)
Negative reviews(51)
jibBIG
Single Room A
Stayed in Apr 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on May 10, 2025
The staff is very helpful. The hotel is very close to the night market and the fresh market as well.
Response from Property: [Free large internal parking lot] [Valet parking service] We received your five-star praise, and my friends and I were so excited that we almost jumped up! This recognition is more precious than any trophy. We will continue to work hard to make every family member feel the warmth of home, and look forward to meeting you again!
Agni_
Single Room A
Stayed in Mar 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Apr 8, 2025
The room was quite modern and the cleaning service was excellent! Also, the staff at the reception very helpful, though they didn't speak English. The hotel is located in a backyard just next to streets full of street food. Overall, great location, quiet, friendly atmosphere.
Response from Property: 【 Whole house intelligent guest control 】 【 24-hour laundry room+dryer 】 Dear guest, thank you very much for your positive feedback on our hotel. The hotel is located at 160 Hetian Second Street, a popular food street in Urumqi. The hotel is surrounded by Urumqi South Station and Xinjiang International Bazaar, making travel and sightseeing convenient. The surrounding area is surrounded by delicious food. Rujia Cloud Four Seasons Hotel is a regional business hotel chain brand under the First Travel Rujia Group, adhering to the business philosophy of quality first. The guest room is equipped with a Xiaodu intelligent voice assistant, electric blackout curtains, and smart toilets. The high-end solid wood furniture is formaldehyde free and environmentally friendly. The brand's zero pressure mattress brings a comfortable sleeping experience, combining business and high-tech living atmosphere. The hotel is equipped with a large internal parking lot, self-service laundry room, multifunctional meeting room, self-service breakfast restaurant, and a business center for free printing and copying; Here, comfort and technology blend together, accompanied by thoughtful service, to create a clean and warm accommodation environment for you, meeting your daily travel needs. It is your ideal place to stay in Urumqi.
SimonBBBB
Single Room
Stayed in Dec 2024
Business travelers
107 review
10.0/10
Outstanding
Posted on Jan 24, 2025
Room was super clean and - given the temperature outside - also nice and warm. Had a fancy electric toilet which I have never seen anywhere else in China, even in 4 star hotels. The staff were all super friendly and helpful, including the breakfast staff. Breakfast was your usual buffet albeit with a local slant. It was my first time to Urumqi (and Xinjiang, for that matter) and kinda anxious about my stay but I really lucked out with this hotel. Thanks!
Response from Property: 哇塞,看到您的好評,我彷彿聽見了幸福花開的聲音!這感覺就像突然中了大獎,心裏美滋滋的。感謝您讓我們的酒店增添了無限光彩,期待您常回家看看~
Guest User
Single Room A
Stayed in Feb 2025
Solo travelers
5 review
8.5/10
Very Good
Posted on Mar 10, 2025
Good location. Just within the popular local food market.
Response from Property: 【41寸品牌液晶電視】【品牌乳膠零壓床墊】收到您的五星好評,我和小夥伴們激動得差點兒跳起來!這份認可比任何獎盃都來得珍貴。我們會繼續加油,讓每一位家人都能感受到家一般的温暖,期待與您再次相聚!
Guest User
Single Room A
Stayed in Mar 2025
Business travelers
4 review
10.0/10
Outstanding
Posted on Apr 21, 2025
The room has a smart voice Xiaodu speaker that can control the curtains and lights. The air conditioner has a laundry room and a dryer. It's very convenient. There is a food street downstairs. It's quiet and clean. I stayed for three or four days.
Original TextTranslated by Google
Response from Property: [24h laundry room + dryer] [WIFI coverage throughout the house] Dear guests, thank you very much for your praise for our hotel. The hotel is located at No. 160, Hotan 2nd Street, a popular food street in Urumqi. The hotel is surrounded by Urumqi South Railway Station and Xinjiang International Grand Bazaar, which are within walking distance. Erdao Bridge (subway station) is convenient for travel and is surrounded by delicious food. Home Inn Yunshang Four Seasons Hotel is a business hotel chain brand with regional style under the BTG Home Inn Group, adhering to the business philosophy of quality first. The guest rooms are equipped with Xiaodu smart voice assistant, smart voice electric blackout curtains and smart toilets, high-end solid wood furniture that is formaldehyde-free and environmentally friendly, branded zero-pressure mattresses and customized bedding, bringing a comfortable sleeping experience, combining business and high-tech living atmosphere. The hotel is equipped with a large internal parking lot, a self-service laundry room, a multi-functional conference room, a self-service breakfast restaurant (mainly Chinese style with a variety of local food options), and sofa seats in the business center area of ​​the lobby with free tea breaks and charging for you to rest, work, print and copy; here comfort and technology are integrated, and attentive service is accompanied to create a clean and warm accommodation environment for you to meet all your daily travel needs. It is an ideal place to stay in Urumqi. Looking forward to visiting you again and wish you a pleasant journey
Guest User
Single Room A
Stayed in Mar 2025
Other
1 review
10.0/10
Outstanding
Posted on Apr 23, 2025
Alia and Xiaona at the front desk have a very good service attitude. Very satisfied with the stay 👍
Original TextTranslated by Google
Response from Property: [Super large free internal parking lot] [Valet parking service] My friends and I were so excited to receive your five-star praise that we almost jumped up! This recognition is more precious than any trophy. We will continue to work hard to make every family member feel the warmth of home and look forward to meeting you again!
Guest User
Single Room
Stayed in Mar 2025
Couples
5 review
10.0/10
Outstanding
Posted on Apr 12, 2025
The room is comfortable, with functions such as small audio, light and curtain control, and parking available. Very convenient
Original TextTranslated by Google
Response from Property: [Super large free internal parking lot] [Valet parking service] Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Yunshang Four Seasons Hotel will always stand in this city, waiting for your coming! See you there! Wish you always smile^_^!
Guest User
Single Room A
Stayed in Feb 2025
Family
10 review
10.0/10
Outstanding
Posted on Mar 17, 2025
This stay was a very pleasant experience. I was impressed by the service provided by Alia and Shara at the hotel front desk! The staff was friendly and welcoming, and the check-in and check-out process was fast and efficient. When I asked some questions about surrounding attractions and transportation, the lady at the front desk patiently answered them and also provided me with detailed route suggestions. The room arrangement was also very thoughtful and met our needs. Throughout the whole process, the front desk staff always kept smiling, giving people a feeling of being at home. I am very satisfied with the cleanliness and service quality of the hotel. I will definitely choose this hotel again next time I come to this city! Highly recommend to all friends who need to stay!
Original TextTranslated by Google
6/7
Response from Property: [41-inch brand LCD TV] [Brand latex zero-pressure mattress] My friends and I were so excited to receive your five-star praise that we almost jumped up! This recognition is more precious than any trophy. We will continue to work hard to make every family member feel the warmth of home and look forward to meeting you again!
Wuqiu
Single Room A
Stayed in Feb 2025
Business travelers
17 review
7.7/10
Good
Posted on Mar 11, 2025
The housekeeping staff did not clean carefully. The tabletop and remote control had stains. The bathroom does not separate wet and dry areas, which is potentially dangerous. The toilet socket is about one meter away from the shower. It is dangerous if there is no cover on the socket.
Original TextTranslated by Google
Response from Property: Dear guests, we are sorry that the room facilities and equipment did not bring you a perfect experience. The smart toilets in the guest rooms are equipped with power-off waterproof insurance protection devices, which meet national standards. We apologize for the trouble caused to you. We will strengthen the service details and hygiene you raised. Thank you for your suggestions. We will continue to work hard. If you have any needs during your stay, please feel free to contact the hotel front desk. We will do our best to solve it. I wish you a happy life.
Gehaohahaha
Single Room A
Stayed in Jan 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Mar 4, 2025
The dryer and washing machine are very comfortable and I have lived here for many days.
Original TextTranslated by Google
Response from Property: [Large free internal parking lot] [Valet parking service] Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Home Inn Four Seasons Hotel will always stand in this city, waiting for your coming! See you there! Wish you always smile^_^!
Guest User
2-bed Room
Stayed in Jan 2025
Family
4 review
10.0/10
Outstanding
Posted on Feb 12, 2025
The service is very good, the transportation is convenient, and there are many delicious foods on Hotan Second Street downstairs.
Original TextTranslated by Google
Response from Property: 【24h Customer Service】【Conference Service】Dear guests: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope this hotel will be the warmest and most unique one in your memory! Come back to Home Inn Yunshang Four Seasons Hotel often and have a look. I wish you all the best!
Guest User
Single Room
Stayed in Nov 2024
Couples
3 review
7.0/10
Posted on Dec 29, 2024
We booked a double room, but there was only one big towel and one small towel in the room. The water was cold and it was still cold after half an hour. We called the staff over, but they still didn't get any hot water. There were two of us staying there, and we had two toothbrushes, a toothbrush cup, and a toothpaste that was hard and couldn't be squeezed out. Especially for the double room, the bed inside was clearly a single bed, but the staff said it was a double room. I've stayed here alone before and didn't find any problems, but this time there were so many problems, and I drove over ten kilometers to check in here.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that this stay did not bring you a satisfactory experience. I would like to apologize to you here. The room you booked is a single room. It is recommended that you choose other room types in the hotel for better stay. According to your suggestions and feedback, the hotel responded and rectified as follows: 1. Disposable items such as room cups and linens have been repurchased and replaced. Adding your demands is our driving force for progress. 2. Regarding the hot water problem, due to the pipeline maintenance on the day, the hot water has now returned to normal use. Just turn on the faucet in the hot water direction. 3. Regarding disposable toothbrushes and other guest supplies, the hotel has updated all brand high-quality new models in 2025. 4. The hotel will strictly strengthen the management of guest items in the guest room in the future, just to improve the stay experience of every guest who comes from afar, and strive to make every guest live comfortably and at ease. If you are dissatisfied with anything during your stay, you can call the hotel front desk at any time. There are staff on duty 24 hours a day to help you deal with it. Xiaoyun is really guilty of this stay experience; I apologize to you again and wish you a happy life and smooth work!
L from summer
Single Room A
Stayed in Nov 2024
Solo travelers
6 review
10.0/10
Outstanding
Posted on Jan 21, 2025
It was good. The toilet was heated so my butt wouldn't get cold. When I got out of the door, I saw Hotan Second Street, which was full of food. It was not far from the Grand Bazaar, so I walked there. It was my first time to visit Urumqi in winter, and I loved it.
Original TextTranslated by Google
Response from Property: Your praise is like the warm spring sun, gently shining into our hearts. Every word of praise is the source of motivation for us to move forward. The five-star praise has been received, and we look forward to meeting you again in our warm home!
Guest User
2-bed Room
Stayed in Jan 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Feb 25, 2025
The room is great, this is the right choice
Original TextTranslated by Google
Response from Property: 【24h Customer Service】【Conference Service】Dear guests: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope this hotel will be the warmest and most unique one in your memory! Come back to Home Inn Yunshang Four Seasons Hotel often and have a look. I wish you all the best!
Guest User
Business Queen Room
Stayed in Apr 2025
Couples
5 review
6.5/10
Posted on May 21, 2025
Disadvantages: The room is too small, it is very hot, the socket is leaking wires, which looks dangerous. There is only one set of pillows for two people in the room, one high and one low, but it is enough for two people. Pros: Great location, affordable price.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to give us feedback on your experience. We are deeply sorry for the bad experience you had during your stay! Regarding the room space and stuffiness, you can use voice control to turn on the air conditioning cooling mode when you stay in the room; the hidden danger of leakage of the socket has been arranged by the engineering department to inspect and check to eliminate safety risks; we are well aware that the location and price advantages are not enough to make up for the shortcomings of the service, and we will continue to improve and upgrade in the future. We sincerely hope to have the opportunity to provide you with quality services again and look forward to your visit again!