Mercure Urumqi High-speed Railway Station Reviews

Response from Property: Thank you for your feedback!Dear Valued Guest：Thank you so much for taking the time to share your experience at our hotel! We’re delighted to hear that you enjoyed our modern facilities and comfortable accommodations during your stay in Urumqi New Area.Your kind words about our location and ambiance are truly appreciated. Regarding breakfast, we strive to offer authentic local flavors while catering to diverse preferences — we’re glad you experienced our traditional Chinese breakfast options! We also provide international selections daily, and we welcome any suggestions to enhance your future dining experience.It would be our pleasure to welcome you back soon. Should your travels bring you to Urumqi again, feel free to contact us directly for personalized assistance.

Response from Property: 尊敬的客人，非常感謝您選擇入住我們酒店並留下細緻的評價！很關於您提到問題，我們深感歉意給您帶來了不便。您的反饋對我們至關重要，正是每一位客人的建議，幫助我們不斷改進。期待未來能再次為您提供更貼心的服務，願您下次入住時能感受到我們的進步！祝您生活愉快，萬事順遂～

Response from Property: Dear guest: Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life.

Response from Property: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly

Response from Property: Dear guests: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly!

Response from Property: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly.

Response from Property: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly.

Response from Property: 尊敬的賓客：您好！感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務！

Response from Property: Thank you for choosing to stay at Mercure Hotel. Thank you for taking the time to evaluate our hotel. The problems you have reflected have been fed back to the relevant departments. We will make improvements to the problems you raised. We will serve you wholeheartedly. Thank you again for sharing your experience with us and wish you a happy life.

Response from Property: Dear guest, thank you for choosing to stay at Mercure Hotel and thank you for taking the time to evaluate our hotel. We are sorry for the unpleasant experience you have experienced. The problem you reflected has been fed back to the relevant department. Please rest assured that we will immediately improve and perfect the problem you raised. We will serve you wholeheartedly. Thank you again for sharing your experience with us and we sincerely look forward to your next visit.

Response from Property: Dear guest: Hello! Thank you for your attention to Mercure High-speed Railway Station Hotel. I was stunned when I saw your review! The hotel is located in Wanda Business District, 1.5 kilometers away from the high-speed railway station and 9.9 kilometers away from the airport. There is a free pick-up service, which is lively and convenient in the city. The hotel's buffet breakfast is rich and delicious! Home is a sheltered harbor, a warm nest, and a warm corner. Home is where there is love. The hotel has always hoped to use its own caring and warm heart to become the home away from home in your heart, and look forward to your next return home!

Response from Property: Dear guest: Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life.

Response from Property: Dear guests, thank you very much for choosing to stay in our hotel and leaving a detailed evaluation! We are glad to know that you are satisfied with the hotel's new facilities, clean environment, and details such as high-rise floor-to-ceiling windows and projection TVs. These are the focus of our efforts to create a comfortable experience for our guests. Regarding the air-conditioning problem you mentioned, we are deeply sorry for the inconvenience caused to you. At present, we have arranged an engineering team to comprehensively inspect the air-conditioning system in the guest rooms, and will continue to optimize the equipment debugging in the future to ensure that the temperature control is more flexible and accurate. Your feedback is very important to us. It is the suggestions of every guest that help us to continuously improve. We look forward to providing you with more considerate services again in the future, and I hope you can feel our progress when you stay next time! I wish you a happy life and all the best~

Response from Property: Dear guest, thank you for choosing to stay at Mercure Hotel and thank you for taking the time to comment on our hotel. We are sorry for the unpleasant experience you have had. The problem you have reflected has been reported to the relevant department. Please rest assured that we will immediately improve and perfect the problem you raised. We will serve you wholeheartedly. Thank you again for sharing your experience with us and sincerely look forward to your next visit.