Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.8
Service8.8
Cleanliness8.8
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All reviews(58)
Positive reviews(38)
Reviews with photos/video(2)
Negative reviews(2)
giulia v
Stayed in Dec 2024
Couples
8.0/10
Very Good
Posted on Jan 7, 2025
Everything was good. I suggest to leave in the room extra pillows because the pillows in the bed were thin. Even extra toilet paper. On the third day during the cleaning of the room the attendant didn’t give us toilet paper. The room was so spacious and the breakfast very good
Response from Property: Hallo, Thank you very much for your Feedback. We are looking forward hosting you soon again. Best Regards, Christian and all Explorer Buddys
Олексій Ж
Stayed in Dec 2024
Couples
10.0/10
Outstanding
Posted on Jan 1, 2025
Very qualitative and nice located resort for your ski season. It is 20 min to Solden or 5-10 min for smaller resorts. Comfortable rooms, big parking, comfortable public space. Additionally you have supermarket, gas station just close buy and few restaurants in the village.
Response from Property: Hallo, Thank you very much for your Feedback. We are looking forward hosting you soon again. Best Regards, Christian and all Explorer Buddys
Pavel Y
Stayed in Nov 2024
Family
10.0/10
Outstanding
Posted on Dec 29, 2024
Beautiful and cozy hotel with spa zone. The only thing I would like to have in the room is a teapot to be able to boil water. The hotel location is pretty good. Only 25 minutes away from ski in Solden on a car. Huge parking space. The hotel has a big room to dry skies and snowboards accessible by room key.
Response from Property: Hallo, Thank you very much for your Feedback. We are looking forward hosting you soon again. Best Regards, Christian and all Explorer Buddys
iangH9260PC
Stayed in Nov 2024
Couples
8.0/10
Very Good
Posted on Dec 29, 2024
A very pleasant stay, had everything we needed. Room was comfy, Spa was excellent, breakfasts ample to choose from and you can cook your own egg dishes. There is a ski/board bench where you can repair and wax (provided) equipment, was impressed by this. Would have liked a detailed map with instructions to walk from bus stop as it was a bit confusing and we took a couple of wrong turns, only matters if you are carrying all your luggage. Would recommend this place.
Response from Property: Hallo, Thank you very much for your Feedback. We are looking forward hosting you soon again. Best Regards, Christian and all Explorer Buddys
Guest User
Stayed in Nov 2024
Other
10.0/10
Outstanding
Posted on Dec 4, 2024
Excellent people, friendly and ready to supporto for any need. As a budget hotel the quality of services offered is outstanding, in particular a tempting breakfast buffet. Location is suitable for any type of activity guest are there for.
Response from Property: Hallo, Thank you very much for your Feedback. We are looking forward hosting you soon again. Best Regards, Christian and all Explorer Buddys
CristianMazilu
Stayed in Oct 2024
Family
10.0/10
Outstanding
Posted on Nov 4, 2024
Nice experience for one night in Otztal - came to the hotel as we came to Aqua Dome and wanted a sleeping place. It was more than a sleeping place, atmosphere was great, personnel was wonderful, and the experience of creating your own breakfast (omelette/eggs etc) was the first one we saw till now. Will definitely return to Explorer Hotels while in Tirol.
Response from Property: Hallo Cristian, Thank you very much for your fantastic Feedback. We are looking forward hosting you soon again. Best Regards, Christian and all Explorer Buddys
Guest User
Stayed in Dec 2022
Other
4.0/10
Posted on Jan 31, 2023
As usual with low-rating review there is a story, so I'll start with it. We arrived late in evening and because i made a mistake with the booking we had a double room but booked for one person. both The receptionist and *********** were helpless as such major operation as adding a person to a room is too complicated for them. Long story short, it took almost an hour to get this sorted, before we could go to our room (which was double just the same). Very disappointing, will not come there again. Leaving the booking incident aside, it was very small rooms, not really clean, no shampoo - and for sure no atmosphere. The only point to give it two came with the breakfast that was really good and with large selection. If you just want to ski or hike, or cycle, maybe it is ok for you, but if you are searching for a little extra - forget about it. PS: this town is a good starting point to explore the timmelsjoch pass.
Response from Property: Dear Orriman, Sorry for the delay on your Check Inn. The most important was we solved the problem you made on your online booking and you could start enjoying your Holiday. All our Rooms are the same size and very well explained on our Webside and Booking Engines. We are very happy you enjoyed our Breakfast and looking forward hosting you again in one of our 10 Explorer Hotels in Austria and Germany. Best Regards Christian and his Explorer Buddys
Guest User
Stayed in Jul 2022
Travel with friends
10.0/10
Outstanding
Posted on Aug 9, 2022
The hotel💯 The stuff 💯 The location 💯 clean 💯 breakfast 💯 friendly, in the middle of oetztal, close to all the attractions!!! We had a great time Great place, we loved the hotel so much! Thanks 😊
Response from Property: Hallo Dganitrom, Thank you very much for your outstanding Feedback. We are looking forward hosting you again. All the best Christian and his Explorer Buddies
Connector26935785255
Stayed in Mar 2024
Family
10.0/10
Outstanding
Posted on Apr 6, 2024
We have stayed in an Explorer hotel (Hinterstoder) before and the positive experiences made us choose this hotel chain again. It is easy to park the car around the building, the grounds are huge. An underground parking space is also available on request (8 EUR/day). The ski storage room is very spacious and well equipped, there is certainly space for skis and especially for ski boots. There is a washing machine and dryer (both MIELE brand) in the ski room, you can wash for 3 EUR. This can be very useful especially in the summer months after cycling or hiking. The wellness area offers the usual quality, perhaps the sauna was low temperature (about 80-85 C degrees). The breakfast is varied and of very good quality. The staff is quick to take away used glasses and plates.
Original TextTranslated by Google
Response from Property: Hallo Zusammen; Danke sehr für eure tolle Bewertung. Es freut uns natürlich sehr das es euch wieder gefallen hat und das euch unser Explorer Hotel Konzept gefällt. Wir freuen uns auf ein baldiges wiedersehen in einem unserer 10 Explorer in Österreich und Deutschland. Ach ja, bald sind wir j 11., Stubaital ist mit ende 2024 offen. Alle Gute, Christian und alle Explorer Buddys
871norbertw
Stayed in Feb 2024
Travel with friends
10.0/10
Outstanding
Posted on Mar 11, 2024
Great hotel, nice and chilled, rooms a bit small but comfortable and very clean. Sauna area - top. Breakfast with the "egg station" is an absolute highlight, of course for those who can do it better themselves and no one else prepares the egg better for them :-)
Original TextTranslated by Google
Response from Property: Hallo Norbert, Danke für deine schöne Bewertung. Wir freuen uns auf ein wiedersehen im Ötztal. Alles Gute, Christian uns alle Explorer Buddys
Guest User
Stayed in Mar 2023
Solo travelers
8.0/10
Very Good
Posted on Apr 23, 2023
A very successful concept of a hotel for sporty people and their families, clean, beautiful, sustainable and a great location. The facilities are modern and functional and the ecological approach is well implemented. Very friendly staff, enough opportunities to work out and then relax in the spa area. The breakfast buffet is very good and vegan food has also been considered 👍 I would happily recommend it 😀
Original TextTranslated by Google
6/10
Response from Property: Hello Jörg, thank you for your great review, we are very pleased that you enjoyed your stay with us. Good news, we are currently working on even more vegan options. We look forward to seeing you again soon in Ötztal, Christian and all Explorer Buddies
Holidaytip13
Stayed in Sep 2023
Couples
10.0/10
Outstanding
Posted on Oct 30, 2023
The Explorer Umhausen is ideally located in the middle of the Ötztal. For holidaymakers who want to hike, cycle, climb during the day - simply be out and about and only return to the hotel in the evening, the rooms are practically furnished: compact, functional, large window front with a view of the mountains. Wood dominates the rooms, but the rooms are still tastefully furnished in a modern style. Large window front. The view of the peaks when you wake up is wonderful. Nice shower/toilet area. A highlight: Great breakfast buffet (all wishes are fulfilled: a dozen different types of cereal, if you want, you can fry an egg, omelette or bacon in the pan, vegetarian options, rolls, several types of bread, cake, fruit, vegetables, juice - sensational), nice bar and cozy, colorful lounge in the evening. The absolute plus point, however, is the atmosphere that is geared towards the guests. Natural Tyrolean warmth (also from the non-Tyrolean employees). Friendly staff at the reception (Sandra, Amelie and Co.) as well as the breakfast team around Rosi. Plus: a workshop for bicycles, sauna, steam bath, fitness area. Simply brilliant. We'll definitely be back.
Original TextTranslated by Google
Response from Property: Hallo, Danke sehr für eure Tolle Bewertung, es freut uns sehr das euch unser Konzept gefällt und das ihr euch bei uns Wohlgefühlt habt. Das Ötztal ist ja im Sommer sowie auch im Winter mit seinen Aktivitäten und seiner wunderschönen Landschaft einen besuch wert, deshalb freuen wir uns auf ein wiedersehen mit euch bei uns im Explorer Hotel Umhausen. Alles Gute, bis bald. Christian und alle Explorer Buddys
Guest User
Stayed in Mar 2023
Other
10.0/10
Outstanding
Posted on Apr 23, 2023
Modern hotel, large room, good value for money, free parking. The service staff was very friendly. Breakfast is great with a great selection. A place I would return to.
Original TextTranslated by Google
Response from Property: Hello, thank you for your great review, we look forward to seeing you again soon. Greetings from Ötztal, Christian and all Explorer Buddies
Guest User
Stayed in Mar 2023
Other
8.0/10
Very Good
Posted on Apr 23, 2023
The hotel and the rooms are very good. The arrival with online check-in and especially the staff are great, we would book an Explorer Hotel again at any time. There are good restaurants in town and if you don't want to go out in the evening you can also have a snack in the hotel
Original TextTranslated by Google
Response from Property: Hello Frank, thank you for your great feedback, we look forward to welcoming you back soon. Greetings from the Ötztal, Christian and all Explorer Buddies
Guest User
Stayed in Mar 2023
Other
10.0/10
Outstanding
Posted on Apr 10, 2023
As always: unbeatable value for money. The variety and diversity of the breakfast menu never ceases to amaze me (for the third time in an Explorer). Add to that the beautiful rooms furnished with natural materials and the spa area. Great:-) Actually there (?) this time I just needed a treadmill to make me completely happy. Because sometimes I just feel like it... I'm already looking forward to the next time. See you soon:-))
Original TextTranslated by Google
Response from Property: Hello again, thank you for your great feedback, we look forward to seeing you again soon. It's always fun to have guests like you. See you soon in Ötztal, Christian and all Explorer Buddies