Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities7.9
Service9.1
Cleanliness9.2
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All reviews(48)
Positive reviews(47)
Reviews with photos/video(1)
Clean and tidy(6)
Friendly staff(5)
Negative reviews(1)
Guest User
Executive Two Queen Room
Stayed in Feb 2025
Family
1 review
7.5/10
Posted on Mar 11, 2025
Day staff was very helpful except for they couldn't help us with fixing the room temperature which was a bit too warm. I tried calling the front desk multiple times between 8pm to 9:30 pm but no one picked up the phone. In addition, there should be atleast a couple of drinking water bottles in the room so that the travelers can get settled and then they can go out or buy stuff that they need but alteast offering that initially would go long ways.
Anonymous User
Two Queen Room
Stayed in Nov 2024
Solo travelers
1 review
9.5/10
Amazing
Posted on Dec 9, 2024
I booked a room for one night but ended up extending it for another night. The staff at the reception were friendly and helpful. The buffet breakfast was good. Did not encounter housekeeping, or use any of the facilities like the pool. My one comment is that the heater in my room was rather loud.
Guest User
1 King Bed, Non-Smoking, Executive Room, Wi-Fi, Sofabed, Microwave And Refrigerator
Stayed in Aug 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Sep 30, 2024
I don't speak English but the front desk is very tolerant of me
Guest User
Two Queen Room
Stayed in Dec 2024
Solo travelers
1 review
8.5/10
Very Good
Posted on Feb 14, 2025
Breakfast is just averaged
Stella
Two Queen Room
Stayed in Nov 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Jan 9, 2025
Staffs are friendly
Anonymous User
Two Queen Room
Stayed in Sep 2023
Family
8 review
8.5/10
Very Good
Posted on Oct 12, 2023
I stayed for 2 nights in best western hotel. The room is clean and spacious. Breakfast is also very good :)
Guest User
Two Queen Room
Stayed in Jul 2023
Other
1 review
10.0/10
Outstanding
Posted on Sep 16, 2023
It was an amazing stay, lovely staff, amazing room, amazing area, everything was clean and it was just an over all perfect stay!! Going back next month!!
Nizi
Two Queen Room
Stayed in Dec 2024
Family
6 review
9.0/10
Great
Posted on Jan 31, 2025
There is no quilt, but a blanket. It is too thin. I couldn't find a spare one. Everything else is good. The front desk is also very friendly and welcoming. I will stay here again next time.
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browning319
Executive Two Queen Room
Stayed in Dec 2024
Family
7 review
9.5/10
Amazing
Posted on Jan 25, 2025
The breakfast is too simple, with few varieties. The room is very clean and tidy. I washed a few pieces of clothes, but they were not delivered in time. The quilt is too thin, and it feels a bit cold at night. The air conditioner cannot adjust the temperature.
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Guest User
Two Queen Room
Stayed in Nov 2024
Family
1 review
8.5/10
Very Good
Posted on Jan 3, 2025
Not bad. The heating is sufficient. The room is cleaned once every 5 days by default. If you need to change towels, you can tell the front desk. Breakfast is a simple buffet.
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Guest User
Two Queen Room
Stayed in Oct 2024
Family
1 review
6.0/10
Posted on Nov 11, 2024
It's just a three-star business hotel. The air conditioner is very noisy. There is a parking space right outside the window. The car is parked beside the window. The curtains cannot be closed to allow light to pass through. The room is not cleaned every day. Check-out is at 11 o'clock. If you check out at 30 o'clock, you will have to pay extra fees.
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Gelaciganluo
Two Queen Room
Stayed in Sep 2024
Travel with friends
21 review
8.0/10
Very Good
Posted on Oct 18, 2024
The room facilities are average, the wash basin has little water flow, the drainage is blocked, and the curtains are not closed tightly. It can only be considered a makeshift stay.
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Gupeng1427
Executive Two Queen Room
Stayed in Aug 2024
Travel with friends
2 review
7.5/10
Posted on Sep 28, 2024
The hotel is quite remote, and the subway station 1.7 kilometers away does not exist. That subway line (the legendary Line 3) is permanently closed, and perhaps it has never been opened.
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Guest User
Two Queen Room
Stayed in Jun 2024
Family
8 review
8.5/10
Very Good
Posted on Aug 1, 2024
It's OK, but there are no shops or restaurants around. You have to go to Scarborough Centre. It would be better if there is a shuttle.
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Guest User
Handicap Two Queen Room
Stayed in Jun 2024
Family
38 review
10.0/10
Outstanding
Posted on Jul 24, 2024
The room was very spacious and well-equipped, but the hotel did not provide slippers, fortunately we prepared them ourselves