Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.5
Filter by:
Sort by:
All reviews(1262)
Positive reviews(1248)
Reviews with photos/video(704)
Many amenities(95)
Well designed(92)
Nice bathtub(84)
Excellent afternoon tea(72)
Located downtown(35)
Loved the night views(31)
Highly recommended(18)
Good sound effects(10)
Negative reviews(14)
Josephine
Twilight Tower - River View King Room - Large Bathtub
Stayed in Apr 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on May 29, 2025
Great service by 露露and 图图. Very prompt and warm service! They were highly responsive and was always available to accommodate my requests. The gym was also very clean and has exceptional views!
Response from Property: Geagte gaste, Hallo! Ons is geëerd om deur jou erken en geliefd te wees. Ons is dankbaar vir die komplimente wat u aan ons butlers, Lulu en Tutu, gegee het, en vir die erkenning van ons fasiliteite en dienste. Ek is baie bly om 'n goeie herinnering saam met jou te skep, en ek sien uit daarna om jou weer te ontmoet! 【Shiye Hotel is in Jiefangbei-voetgangerstraat geleë, met die eerste huishoudelike Milan Storm SPA, wat uitkyk oor die eerstelyn-naguitsig oor Chongqing op die 58ste verdieping, en die gastekamers is toegerus met privaat soppoele op swembadvlak. Die hotel bied ook 24-uur-wegneemetes, gratis wasgoed en droog, dubbelstortmodus met stort-oorhoofse sproei, daaglikse ontsmetting van die sopswembad en ontbyt tot 12 uur. En as een van die "Top 100 middel-tot-hoë-end hotelhandelsmerke in China" wat deur Milestone Research Institute gekies is, verseker Shiye se streng higiëne- en sekuriteitsmaatreëls die gemoedsrus van gaste. ...
Luis Molina
Phantom Tower - 270° River View King Room - Oversized Bathtub
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 28, 2025
Xiao Mei's housekeeping service is very good, the hotel's location is very centralized, travel is very convenient, the hotel is very design-oriented, and I would like to commend Xiao Mei's housekeeping service again!
Response from Property: Dear guests, Hello! We are honored to be recognized and loved by you. We are grateful for the compliments you have given to our housekeeper Xiaomei and for your recognition of our facilities, location and service. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【Shiye Hotel is located in Jiefangbei Pedestrian Street, with the first domestic Milan Storm SPA, overlooking the first-line night view of Chongqing on the 58th floor, and the guest rooms are equipped with pool-level private soup pools. The hotel also offers 24-hour takeaways, free laundry and drying, double shower mode with shower overhead spray, daily disinfection of the soup pool, and breakfast until 12 o'clock. And as one of the "Top 100 Mid-to-High-end Hotel Brands in China" selected by Milestone Research Institute, Shiye's strict hygiene and security measures ensure the peace of mind of guests.
Alvin
Fantasy Tower - Deluxe Suite With Ten-Meter Floor-to-Ceiling Windows
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 24, 2025
One of the best service i have experience for the many hotels i have stayed before. Keep up the good job. 👍🏼
Response from Property: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chongqing. We are very grateful for your recognition of our service.Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
Jevone
Twilight Tower - River View King Room - Large Bathtub
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 7, 2025
Hotel is perfect! Best in room pool ever! To makes things better, the service is awesome especially Bei bei.
Response from Property: Dear guests, Hello! We are honored to be recognized and loved by you. We are deeply grateful for the compliments you have given to our butler, Bebe, and for our recognition of our facilities and services. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【Shiye Hotel is located in Jiefangbei Pedestrian Street, with the first domestic Milan Storm SPA, overlooking the first-line night view of Chongqing on the 58th floor, and the guest rooms are equipped with pool-level private soup pools. The hotel also offers 24-hour takeaways, free laundry and drying, double shower mode with shower overhead spray, daily disinfection of the soup pool, and breakfast until 12 o'clock. And as one of the "Top 100 Mid-to-High-end Hotel Brands in China" selected by Milestone Research Institute, Shiye's strict hygiene and security measures ensure the peace of mind of guests.
Sean
Baroque Tower - 270° Private Deluxe Suite - Oversized Bathtub
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 10, 2025
Great Hotel in an amazing location. You can walk to most the tourist sites near by. There is a 24/7 store downstairs as well. We got the room with the pool and it was worth it. Big thanks to Beibei keeping our room clean every day and doing laundry, she did a great job. Also thanks to Guangguang upstairs for the drinks and snacks.
Response from Property: Dear guest, hello! We are greatly honored to receive your recognition and appreciation. We sincerely appreciate your compliments to our butler, Beibei, as well as your affirmation of our location, facilities, and services. We are very happy to create wonderful memories with you and look forward to meeting you again! [Shiye Hotel is located within the Jiefangbei pedestrian street, featuring the first Milan-style Storm Spa in China. It overlooks the magnificent night view of Chongqing from the 58th floor, with rooms equipped with private hot tubs that have pool-level window views. The hotel also offers 24-hour takeout service, free laundry and drying, dual shower modes with shower heads and handheld sprayers, daily disinfection of hot tubs, and breakfast served until noon. As a brand recognized among the "Top 100 Mid- to High-End Hotels in China" by Maidian Research Institute, Shiye strictly implements hygiene and security measures to ensure a safe experience for guests.]
Lucie Sbr
Twilight Tower - River View King Room - Large Bathtub
Stayed in Mar 2025
Couples
8 review
10.0/10
Outstanding
Posted on May 23, 2025
We enjoyed our stay in this hotel! Clean, proper, beautiful with a such a big bed and bathtub. The breakfast is delicious and the hotel is located in the city center near main sightseeings. The staff is kind and helpful. We especially want to thank Li li (礼礼), Xiao Kai and one more girl, I think her name is Bao Bai ou Bei Bei for their help. All the staff is super!
We highly recommend this place👍
Response from Property: Dear guests, Hello! We are honored to be recognized and loved by you. We are very grateful for the compliments you have given to the butlers, Xiaokai and Beibei, as well as for the recognition of our facilities and services. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【Shiye Hotel is located in Jiefangbei Pedestrian Street, with the first domestic Milan Storm SPA, overlooking the first-line night view of Chongqing on the 58th floor, and the guest rooms are equipped with pool-level private soup pools. The hotel also offers 24-hour takeaways, free laundry and drying, double shower mode with shower overhead spray, daily disinfection of the soup pool, and breakfast until 12 o'clock. And as one of the "Top 100 Mid-to-High-end Hotel Brands in China" selected by Milestone Research Institute, Shiye's strict hygiene and security measures ensure the peace of mind of guests.
Thunpitcha
Dawn Tower-River View King Room - Oversized Bathtub
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 3, 2025
The hotel is amazing and very well located.
The staffs are amazing, especially they have a WeChat account/butler service account where you can message them 24h for anything and they will help you.
You can ask them to help make reservation for restaurants, request any amenities, and good laundry service. And they are very responsive.
I highly recommend this hotel!
Amazing.
And the room itself is big. We enjoyed our stay in this hotel.
Response from Property: Dear customer, hello! We are honored to have your recognition and love. We deeply appreciate the recognition you have given us in terms of service. I am delighted to create wonderful memories with you and look forward to meeting you again! [Located in the Monument to the people's Liberation Pedestrian Street, Shiye Hotel has the first storm SPA of the same style in Milan in China. It overlooks the first-line night scene of Chongqing from a 58 storey building. The rooms are equipped with private bathing pool with swimming pool level windows. The hotel also provides 24-hour take out, free laundry and drying, shower+top spray dual shower mode, daily disinfection of bathing pool, and breakfast until 12 o'clock. As the "Top 100 Middle and High end Hotels in China" selected by Maidian Research Institute, Shiye's strict health and security measures ensure the comfort of guests]
Guest User
Baroque Tower - 270° Private Deluxe Suite - Oversized Bathtub
Stayed in Mar 2025
Couples
8 review
10.0/10
Outstanding
Posted on Apr 30, 2025
This is probably one of the best hotels I’ve ever stayed at in my life.
The service provided by the staff was truly top-notch—they were extremely patient and attentive throughout my stay. Ah Hao assisted me during check-in and was exceptionally polite and helpful. So was Bei Bei who did the check out for me.
The 24/7 butler service was incredibly convenient and added a lot to the experience.
The room was absolutely stunning—beautifully designed, spotless, and offering an amazing view. Honestly, there’s nothing negative I can say about it.
The Storm Spa was a unique and unforgettable experience. A definite must-try!
Response from Property: Dear guests, hello! We are honored to be recognized and loved by you. We are deeply grateful for your praise for the housekeepers Ahao and Beibei and your affirmation of our services and facilities. I am very happy to create beautiful memories with you and look forward to meeting you again! [Shiye Hotel is located in Jiefangbei Pedestrian Street. It has the first storm SPA in Milan in China. It overlooks the first-line night view of Chongqing on the 58th floor. The guest rooms are equipped with swimming pool-level window-side private hot springs. The hotel also provides 24-hour take-out, free laundry and drying, shower + overhead shower double shower mode, daily disinfection of the hot spring, and breakfast served until 12 o'clock. And as one of the "Top 100 Chinese Mid-to-High-end Hotel Brands" selected by Maidian Research Institute, Shiye's strict hygiene and security measures ensure guests' peace of mind experience]
Kevin Yong Meng
Twilight Tower - River View King Room - Large Bathtub
Stayed in Mar 2025
Solo travelers
7 review
10.0/10
Outstanding
Posted on May 4, 2025
A very good experience in this hotel. High floors guaranteed. Big bathtubs in posh and big rooms. Exceptional conceirge service. Solid location. And the storm spa left a very unique impression. Highly recommend this hotel.
Response from Property: Dear customer, hello! We are honored to have your recognition and love. We deeply appreciate the recognition you have given us in terms of service. I am delighted to create wonderful memories with you and look forward to meeting you again! [Located in the Monument to the people's Liberation Pedestrian Street, Shiye Hotel has the first storm SPA of the same style in Milan in China. It overlooks the first-line night scene of Chongqing from a 58 storey building. The rooms are equipped with private bathing pool with swimming pool level windows. The hotel also provides 24-hour take out, free laundry and drying, shower+top spray dual shower mode, daily disinfection of bathing pool, and breakfast until 12 o'clock. As the "Top 100 Middle and High end Hotels in China" selected by Maidian Research Institute, Shiye's strict health and security measures ensure the comfort of guests]
JoeyJo
Baroque Tower - 270° Private Deluxe Suite - Oversized Bathtub
Stayed in Mar 2025
Solo travelers
4 review
10.0/10
Outstanding
Posted on Apr 25, 2025
Incredible hotel, a must do in Chongqing!
This hotel is absolutely stunning, my room had the biggest bath (and yes it’s a bath, there was bubble baths and a rubber duck!) and it was so relaxing and fun to spend time in it. I would recommend getting some room service drinks (I got two cocktails), but they have other deserts available.
Everything is button operated, you can even start filling the bath by pressing the keypad next to the bed! The room is spacious, has all amenities and beautifully designed. The best hotel room I’ve stayed in. The view was impressive.
Then there’s the storm spa, this was included in my room and a must do experience. Another relaxing experience playing in the rain.
The service was impeccable, I was assigned a host, BeiBei, who welcomes and checked in with me during my stay. BeiBei answered all my questions on WeChat and in person, always happy to help and even provided tips for my visit.
The hotel lobby is located on the 51st floor. There is a sign on the outside of the building. My didi driver dropped be at the side so it was a little confusing, but someone was there to guide me in.
Location wise, the popular spots at on the doorstep. I would recommend getting food to take back to the hotel and enjoy that massive bath with drinks.
Overall, a five star experience!
Response from Property: Dear guests, Hello! We are honored to be recognized and loved by you. We are deeply grateful for the compliments you have given to our butler Babe and for our recognition of our facilities, services and location. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【Shiye Hotel is located in Jiefangbei Pedestrian Street, with the first domestic Milan Storm SPA, overlooking the first-line night view of Chongqing on the 58th floor, and the guest rooms are equipped with pool-level private soup pools. The hotel also offers 24-hour takeaways, free laundry and drying, double shower mode with shower overhead spray, daily disinfection of the soup pool, and breakfast until 12 o'clock. And as one of the "Top 100 Mid-to-High-end Hotel Brands in China" selected by Milestone Research Institute, Shiye's strict hygiene and security measures ensure the peace of mind of guests.
Guest User
Dawn Tower-River View King Room - Oversized Bathtub
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Great rooms with an amazing view, service was exceptional, also the storm spa was an incredible experience, would definitely recommend!!
Response from Property: Dear guests, Hello! We are honored to be recognized and loved by you. We are grateful for the recognition you have given us in terms of environment, services and facilities. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【An immersive hotel in Chongqing Liberation Monument Pedestrian Street, enjoying the first full-size "Storm SPA" in China. As one of the "Top 100 Mid-to-High-end Hotels in China" by Milestone Research Institute, ISEYA has stringent hygiene and security measures to ensure the best guest experience. The hotel also provides take-out delivery to the room and free laundry service.
Yenchiu
Golden Tower - River View Twin Room
Stayed in Mar 2025
Family
20 review
10.0/10
Outstanding
Posted on Apr 26, 2025
stunning hotel. The spa is full of fun. 270 swimming bath tub. Good view. Neat and tidy.
Response from Property: Dear guests, Hello! We are honored to be recognized and loved by you. We are grateful for the recognition you have given us in terms of facilities and hygiene. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【Shiye Hotel is located in Jiefangbei Pedestrian Street, with the first domestic Milan Storm SPA, overlooking the first-line night view of Chongqing on the 58th floor, and the guest rooms are equipped with pool-level private soup pools. The hotel also offers 24-hour takeaways, free laundry and drying, double shower mode with shower overhead spray, daily disinfection of the soup pool, and breakfast until 12 o'clock. And as one of the "Top 100 Mid-to-High-end Hotel Brands in China" selected by Milestone Research Institute, Shiye's strict hygiene and security measures ensure the peace of mind of guests.
b370n
Baroque Tower - 270° Private Deluxe Suite - Oversized Bathtub
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 1, 2025
Very good hotel, impressive room, with super luxury spa in the room.
Bei Bei is giving a very good service through out our stay at this Hotel ^^
Response from Property: Dear guests, Hello! We are honored to be recognized and loved by you. We are deeply grateful for the compliments you have given to us, as well as for the recognition of our service. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【The immersive hotel in Chongqing Liberation Monument Pedestrian Street, overlooking the building cascades of the Yuzhong Peninsula, enjoys the first full-size "Storm SPA" in China, and sits in the high-altitude lobby bar on the 58th floor as if you are immersed in the lobby of the opera house, not only can you check in the fantastic scene, but also enjoy the supreme service. As one of the "Top 100 Mid-to-High-end Hotels in China" by Milestone Research Institute, ISEYA has stringent hygiene and security measures to ensure the best guest experience. The hotel also provides take-out delivery to the room and free laundry service.
WoolyTrotters
Dawn Tower-River View King Room - Oversized Bathtub
Stayed in Feb 2025
Couples
5 review
10.0/10
Outstanding
Posted on Mar 21, 2025
My partner and I had such a wonderful experience at ISEYA that we decided to extend our stay by an extra night. The hotel staffs and our assigned butlers on WeChat were incredibly helpful throughout our 4D3N stay. Not only did they addressed our hotel service requests but also assisted in booking attraction tickets and setting up our ******* account for our supper and other deliveries. 😆
Each evening, we returned to a meticulously cleaned and tidy room after exploring Chongqing. In room facilities/ amenities were great! We also enjoyed the complimentary Storm Spa and Afternoon Tea before heading out everyday.
We will definitely return! Thank you ISEYA for the wonderful service. ☺️
6/9
Response from Property: Dear guests, Hello! We are honored to be recognized and loved by you. We are grateful for the recognition you have given us in terms of service, hygiene and facilities. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【The immersive hotel in Chongqing Liberation Monument Pedestrian Street, overlooking the building cascades of the Yuzhong Peninsula, enjoys the first full-size "Storm SPA" in China, and sits in the high-altitude lobby bar on the 58th floor as if you are immersed in the lobby of the opera house, not only can you check in the fantastic scene, but also enjoy the supreme service. As one of the "Top 100 Mid-to-High-end Hotels in China" by Milestone Research Institute, ISEYA has stringent hygiene and security measures to ensure the best guest experience. The hotel also provides take-out delivery to the room and free laundry service.
Foofonthemove
Twilight Tower - River View King Room - Large Bathtub
Stayed in Jan 2025
Solo travelers
15 review
10.0/10
Outstanding
Posted on Feb 22, 2025
Absolute perfection! This hotel is luxury combined with comfort and efficiency. The room pool fills up quick and is so relaxing. You’re given a free Turkish tea and a storm spa which was so unique and relaxing! The staff are very friendly and helpful. Would definitely recommend this hotel to everyone. The metro station is minutes walk and the hotel location is in a lively street.
Response from Property: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chongqing. We are very grateful for your recognition of our service. Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.