Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel Reviews

Sheraton Centre Toronto Hotel

123 Queen Street West, Old Toronto, Toronto, Ontario, M5H 2M9, CanadaSee Hotel Details
Sheraton Centre Toronto Hotel
Sheraton Centre Toronto HotelSheraton Centre Toronto HotelSheraton Centre Toronto Hotel
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1 night

Guest Reviews

9.0/10
Great
271 review
Verified reviews
Location9.2
Amenities8.8
Service8.9
Cleanliness9.2
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All reviews(271)
Positive reviews(259)
Reviews with photos/video(74)
Located downtown(29)
Delicious breakfast(26)
Loved the view(16)
Easy to get around(16)
Perfect for business trips(13)
Too noisy(11)
Convenient for shopping(10)
Friendly front desk staff(8)
Negative reviews(12)
Mong Sing
King Room
Stayed in May 2025
Couple
4 review
7.5/10
Posted on Jul 13, 2025
Hotel is well maintained but is old. Shower integrated with bath filler didn’t work well- shower stream weak. Room size very average. Room view ok- looking into Nathan Philips Square.
Atul Albert
Deluxe King Room with City View
Stayed in May 2025
Couple
4 review
9.0/10
Great
Posted on Jun 27, 2025
The hotel was in an excellent location withing walking distance to the City Hall, Eaton Center and other attractions. The Deluxe room had great views of the surrounding buildings. The room needed bit of cleaning which was promptly addressed. The a-la-cart breakfast included in the room rate was very good.
Guest User
Two Queen Room
Stayed in Mar 2025
Family
15 review
8.0/10
Very Good
Posted on Apr 14, 2025
The location is good, the staff is nice, the facilities are modern, the view is nice.
ConnWahn
Deluxe King Room with City View
Stayed in Jun 2025
Solo traveler
22 review
10/10
Outstanding
Posted on Jul 21, 2025
Amazing location, wonderful hotel amenities and helpful, friendly staff. Enjoyed the stay in the city & the pool was a wonderful reprieve from the heat!
Guest User
Two Queen Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 10, 2025
The best bed I have slept in. The hotel staff are so friendly and the hotel is breathtaking. Highly recommend
Nyoka Muawad
King Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 7, 2025
There was not a weak part of my stay in this hotel. The staff was friendly and extremely happy to help, with exceptional competence in their field. The hotel was spotless and had a great energy. The service was speedy and the food scrumptious.
Hans-Peter Bruno Anton
King Room
Stayed in Apr 2025
Business traveler
5 review
9.0/10
Great
Posted on Jun 25, 2025
Great Hotel, very friendly staff and a great location. Staff tries their best to be helpful and friendly when it is really busy and crowded. Great Hotel!
Adrian Colin
King Room
Stayed in Apr 2025
Couple
15 review
10/10
Outstanding
Posted on May 29, 2025
Good hotel with good breakfast, it’s table service or deliver to room so you may need to allow time but worth the wait. 
Chimka0106
Two Queen Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 15, 2025
Very nice, comfy bed, clean, location is good , friendly staff
Charity Jean
Two Queen Room
Stayed in Nov 2024
Family
12 review
10/10
Outstanding
Posted on Dec 29, 2024
We love it here!
yatsenenok
King Room
Stayed in May 2024
Couple
10 review
10/10
Outstanding
Posted on Jun 26, 2024
We stayed at Sheraton for 3 nights, we came at 2:20pm and were able to check in. We had a room with the view to the square. Everything was clean, we had all necessary amenities in the room. Room was cleaned every day, as well as towels were changed, the bed was made and bottled water was provided. We've booked the room with breakfasts, that was a good decision, they were big and delicious! The swimming pool and gym area is also nice, they provide towels. At the time of check in they take a deposit ($100 per night) and return once the room is checked by them at check out. Location is amazing, walking distance to all downtown attractions, 5 minutes to subway. There are two options of parking: 1) valet parking ~ $70/day and they can charge your car (if it's an electric one), no additional fee for charging or 2) public parking which is located right under the hotel for ~$30/day + additional fee to charge a car. To sum up - it's a nice place to stay!
Annon Fox
King Room
Stayed in Feb 2024
Couple
9 review
10/10
Outstanding
Posted on Mar 18, 2024
Location is perfect, right by city hall and connects the the paths. Rooms were spacious, clean, and updated. Complimentary breakfast was included with our packaged booking which included various items to choose from. The amenities were amazing. The heated swimming pool is half indoor and half outdoor, and the sauna was clean and hot. The gym was amazing and fully functional, one of the best hotel gyms.
Guest User
Richmond Tower Two Queen Room
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 18, 2024
the hotel location is fantastic, the facilities are brilliant. the staff were all so friendly and helpful. I would recommend this hotel to anyone wanting a hassle free stay in Toronto.
Jason Luk CK
Two Queen Room
Stayed in Nov 2023
Family
16 review
9.0/10
Great
Posted on Jan 14, 2024
Good location and good service. The metro station is just few minutes walk, and you can go to Eaton shopping mall through the underground shopping center.
Batzaya Ch
King Room
Stayed in Aug 2024
Business traveler
33 review
10/10
Outstanding
Posted on Sep 8, 2024
I like this hotel. I had booked it 2 times. Service good. Clean very comfort