The Sultan Hotel & Residence Jakarta Reviews

No extension cord, no adapter for foreigners plug for support, old TV no Netflix no Youtube About service I have asked for cutlery at the lobby then the concierge staff said should be call 0 I accept to do that coz in that time he was quite busy After that I was calling to room service (number 0) as the staff told me One of room service staff guy picked up and told me that this is not for request stuff Must call number 1 So I said the staff at the lobby told me to do this So how can I get a cutlery from this hotel?! So this is the experience that i got from this hotel 👏🏻👏🏻 I paid for Grand Deluxe Room to get this exp what a shame There is no denying that this hotel has a good location to stay for whom has a plan to see the concert this is the only one reason I will come back here if I do have plan to see the concert next time It’s very near and convenient

Pros - Good location if you go to the stadium for a concert/event - large green area with a pool - ATM inside - Friendly staff - Comfortable bed - Spacious room - Good view - Bathtub Cons - coffee at the lobby is overpriced (85k IDR) - a bit worn out - only one socket by the bed

work good

Strategic location and clean,worthed value, easy get transportation and near go to mall of senayan

nice service, clean and good fragrant room, all electrical working well 👍🏽

Great place to stay with amazing and friendly staff.

Excellent

Good for families. Just next to GBK for all those who likes to exercise in the morning.

Location was perfect. Bathtub shower way to strong and cannot be adjusted. The standing shower took a long time for hot water. Room was spacious.

Closest hotel to Istora Senayan - was there for the Indinesia Masters which a short walk away. No complaint about the hotel being a fairly old hotel, spacious room , always greeted with a smile The food from the Room Service can be improved

Very goog vibes to stay with family

Nice stay But we were freezing in the room The aircond cannot be adjust or switch off We stay 2 person in a room, but we got only 1 pair of sandal and 1 robe. The rest of stay is great Location is excellent Near pacific place (walking distance) Near GBK stadium Just in fromt of the lobby is direct access to GBK east Door

Good location, lil bit old for the room breakfast to crowde and must lil bit waiting list but the room is big

Overall the service is great. I have a good time staying at lagoon tower and get alot of support from gusta.