Hotel SUI Ginza Kyobashi by ABEST

Hotel SUI Ginza Kyobashi by ABEST Reviews

Hotel SUI Ginza Kyobashi by ABEST

3 Chome-9-1, Chuo Ward, Tokyo, 104-0031, JapanView Hotel Details
Hotel SUI Ginza Kyobashi by ABEST
Hotel SUI Ginza Kyobashi by ABESTHotel SUI Ginza Kyobashi by ABESTHotel SUI Ginza Kyobashi by ABEST
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Hotel SUI Ginza Kyobashi by ABEST Guest Reviews

4.2/5
Very Good
130 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.0
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All reviews(130)
Positive reviews(25)
Reviews with photos/video(4)
Awesome stay(7)
Room was average(5)
Great location(5)
Negative reviews(5)
Guest User
Single Room With Shower-Non-Smoking
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 29, 2025
We are very happy with our stay at Hotel Sui Gynza Kyobashi by ABEST. The staffs (every one) are excellent , we have met 2 male and 1 female staffs. Love their willingness to help us eg one of the staffs even serve the internet to shows us the directions. We also able to leave the luggage for few hours at the hotel after check out while waiting to go to the Airport. They also provide free Udon and coffee. The location is excellent- closed to JR , subway. There are few convenient stores closed by. Would love to stay here again for my next Japan trip.
Response from Property: Thank you very much for staying at HOTEL SUI GINZA KYOBASHI by ABEST. We are very happy to receive your compliments about our staff's service. We are honored to have been able to help you have a comfortable stay, such as by guiding you to the hotel and storing your luggage after check-out. We are also glad to hear that you were satisfied with the free udon and coffee service. We are also very pleased that you found the location of our hotel convenient, with the JR and subway stations close by and convenience stores nearby. Please use our hotel again the next time you visit Japan. All of our staff look forward to seeing you again. HOTEL SUI GINZA KYOBASHI by ABEST Front Desk Staff Artyom
Guest User
Single Room with Bathroom
Stayed in Sep 2023
Business travelers
1 review
1.0/5
Posted on Oct 18, 2023
Terrible place to stay. No general daily cleaning. No bottled water provided. Everything is so inconvenience that you have to rent. Including the sleeping gown. You have to leave all your dirty things at the corridor for them to collect it. Not recommended. Poor one. Wont book here again.
Response from Property: Dear Guest,Thank you for taking the time to provide your feedback. We deeply regret that your experience at our hotel was unsatisfactory. We apologize for the inconvenience caused by the lack of daily cleaning and bottled water, as well as the rental requirements for certain amenities, including the sleeping gown.Your feedback regarding the inconvenience of leaving dirty items in the corridor has been noted, and we will work on improving our service procedures to enhance guest comfort.We understand your disappointment and sincerely apologize for not meeting your expectations. Your comments are valuable to us, and we will use them to make necessary improvements.We hope you will reconsider and give us another opportunity to provide you with a better experience in the future.Warm regards,The Team at Hotel SUI Ginza Kyobashi by ABEST
chee mun
Single Room with Bathroom
Stayed in Sep 2023
Business travelers
6 review
4.2/5
Very Good
Posted on Nov 6, 2023
Everything is good. I only find the room lighting is dim
Response from Property: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you found everything to be good during your stay. However, we apologize for the dim lighting in your room. We will look into this issue and work on improving the lighting to ensure a more comfortable stay for our guests.Your feedback is valuable to us, and we appreciate your honesty. We hope to have the opportunity to welcome you back to Hotel SUI Ginza Kyobashi by ABEST in the future.Warm regards,The Team at Hotel SUI Ginza Kyobashi by ABEST
Chris WC
Single Room with Shower
Stayed in Jun 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on Jul 9, 2023
Close to few metro stations. location is great. Room is small for 2 persons.
Response from Property: Dear Guest,Thank you for your feedback. We are pleased to hear that you found our location convenient, being close to several metro stations. We apologize if the room size was not adequate for two persons.Your feedback is valuable to us, and we will use it to make improvements. We hope to have the opportunity to welcome you back and provide a more comfortable experience.Warm regards,The Team at Hotel SUI Ginza Kyobashi by ABEST
Adrian jay
Single Room with Bathroom
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Good hotel
Response from Property: Thank you for choosing HOTEL SUI GINZA KYOBASHI from among the many hotels available. All our staff look forward to welcoming you back soon. HOTEL SUI GINZA KYOBASHI by Abest
anwoqhdb
Single Room with Bathroom
Stayed in Dec 2024
Travel with friends
13 review
4.5/5
Great
Posted on Jan 27, 2025
I stayed here with a friend. The room was small, but the service was excellent, including the hospitality, amenities, and free drinks. It was also very close to the station, which was nice.
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Response from Property: Thank you very much for staying at HOTEL SUI GINZA KYOBASHI by ABEST. Although the size of the room may not have met your expectations, we are very pleased to read that you were satisfied with the hospitality, amenities, and free drinks. We also sincerely appreciate your praise for the location close to the station. All of our staff will continue to work hard to provide our guests with a comfortable and fulfilling stay. Please come again with your friends. We look forward to seeing you again. HOTEL SUI GINZA KYOBASHI by ABEST Front Desk Staff Artyom
Guest User
Single Room With Shower-Non-Smoking
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The hotel is great for an overnight stay.
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Chalou
Double Room-Non-Smoking
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room is clean and the breakfast is OK
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Response from Property: Dear guest, thank you for choosing to stay at Hotel SUI Ginza Kyobashi by ABEST and sharing your stay experience. We're glad to hear that you were satisfied with the cleanliness of your room and that you commented favorably on our breakfast. We will continue to work hard to provide every guest with a more comfortable stay and quality services. Looking forward to your visit again. Hotel SUI Ginza Kyobashi by ABEST
Anonymous User
Double Room with Private Bathroom
Stayed in Jan 2025
Couples
5 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Superbly located hotel! Perfect value for money!
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Response from Property: この度はHOTEL SUI GINZA KYOBASHI by ABESTにご宿泊していただき誠にありがとうございます。お褒めのお言葉をいただき大変うれしく思います。今後ともよろしくお願いいたします。
Guest User
Single Room with Shower
Stayed in Dec 2023
Business travelers
130 review
3.5/5
Posted on Feb 1, 2024
The room was too small, the window was close to the window, and it was too cold. I caught a cold at night!
Original TextTranslated by Google
Response from Property: Thank you very much for using HOTEL SUI GINZA KYOBASHI by ABEST. We apologize for any inconvenience caused during your stay. Thank you very much for your feedback. HOTEL SUI GINZA KYOBASHI by Abest
트리아빠
Twin Room
Stayed in Oct 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Nov 14, 2023
I visited on a business trip, and it was much cleaner than I expected. The employees are also satisfied, which is great haha. thank you!! It's so good haha
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Response from Property: Dear Guest, Thank you for using Hotel SUI Ginza Kyobashi by ABEST and leaving us your valuable feedback. We are glad that you were satisfied with the cleanliness of the hotel and the staff service during your business trip. Your positive feedback is a great encouragement to us. We hope that you will choose our hotel again when you visit Tokyo. We will strive to provide you with better service. With warm greetings, Hotel SUI Ginza Kyobashi by ABEST Team
Wai Ching
Single Room with Bathroom
Stayed in Sep 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Nov 3, 2023
The location is very good, clean and tidy. Although there is very little space, it is fine for one person
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Hotel SUI Ginza Kyobashi by ABEST and sharing your valuable feedback. We are pleased to hear that you were satisfied with the location, cleanliness and tidiness of our hotel. Although the room was on the smaller side, we were happy that it was suitable for a solo traveler. We look forward to welcoming you again in the near future. Sincerely, Hotel SUI Ginza Kyobashi by ABEST Team
Guest User
Twin Room
Stayed in Aug 2023
Couples
2 review
2.7/5
Posted on Sep 14, 2023
The location is a 10-minute walk from Tokyo JR Station and close to Shimbashi Subway Station. Chuncui provides accommodation rooms. The two-bed room is only a narrow and long space. The corridor is inconvenient to open luggage. The lights are dim and there is no view outside the window facing a wall. The price is not cheap at 940 per night, which is low value for money.
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Response from Property: Dear guest, thank you for choosing Hotel SUI Ginza Kyobashi by ABEST and sharing your feedback. We are sorry to hear that your stay did not meet your expectations. Your opinion is very important to us, we will seriously consider it and work hard to improve it. We apologize for the small space in the room, the dim lighting, and the lack of view from the window. Regarding the room rate, we will conduct further evaluation to ensure that our services and facilities can provide guests with higher value for money. Thank you for sharing your valuable feedback with us and we hope to have the opportunity to provide you with a better accommodation experience in the future. Sincerely, Hotel SUI Ginza Kyobashi by ABEST Team
Guest User
Double Room-Non-Smoking
Stayed in Aug 2023
Business travelers
30 review
5.0/5
Outstanding
Posted on Sep 18, 2023
The hotel is very close to Takaramachi and Kyobashi Stations. You can also walk to Tokyo, Yurakucho, Shimbashi and other stations in about 10 minutes. The transportation is very convenient. A few steps away is Ginza Shopping Street, not far from Tsukiji Market, a 15-20 minute walk. The hotel's breakfast is rice balls, which is a bit simple compared to other Japanese breakfasts. However, you can use the restaurant space for free most of the day and night, and also provide free drinks and alcohol. this is not bad!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Hotel SUI Ginza Kyobashi by ABEST and sharing your valuable feedback. We are glad to hear that you are satisfied with the hotel's convenient location, especially its close proximity to Takaramachi, Kyobashi Station and the Ginza shopping street, as well as being within walking distance of Tokyo, Yurakucho, Shimbashi and Tsukiji Markets. We apologize for the simplicity of the breakfast. We will take your comments into account and work hard to improve our breakfast options to meet the needs of more guests. We are delighted that you enjoyed the free use of the restaurant space and the free drinks and alcohol provided. We look forward to welcoming you back again in the near future. Sincerely, Hotel SUI Ginza Kyobashi by ABEST Team
Guest User
Single Room with Bathroom
Stayed in Oct 2023
Solo travelers
1 review
2.5/5
Posted on Nov 12, 2023
It's OK if you just stay the night. At this price, I think I'll go elsewhere.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at HOTEL SUI GINZA KYOBASHI by ABEST. We would like to thank you for sharing your feedback regarding your stay. We sincerely apologize for the dissatisfaction with the price. We will consider improving our services and reviewing our pricing so that we can meet your expectations. We take your valuable feedback seriously and will continue to strive to make improvements. We look forward to your continued patronage. All the staff at HOTEL SUI GINZA KYOBASHI by ABEST