〒600-8421 Kyoto, Shimogyo Ward, Dojishacho, 160, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8421, JapanView Hotel Details
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Sotetsu Fresa Inn Kyoto-Shijokarasuma Guest Reviews
4.7/5
Amazing
224 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(224)
Positive reviews(221)
Reviews with photos/video(65)
Easy to get around(64)
Close to metro(36)
Convenient for shopping(21)
Great value for money(18)
Large rooms(16)
Awesome amenities(16)
Delicious breakfast(14)
Would stay again(11)
Negative reviews(3)
Sharon
Single Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 22, 2024
Here's a review for the hotel in Kyoto:
I had a wonderful experience. The front desk staff were exceptionally friendly and professional, making me feel warmly welcomed from the moment I arrived. Their hospitality truly added a personal touch to my stay. Highly recommended!
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Kyoto Shijo-Karasuma from among many hotels.We appreciate your compliments on our staff's service.It is our pleasure to hear that our guests are pleased with our hotel.Thank you very much for taking time out of your precious time to write us. We look forward to serving you again.Sotetsu Fresa Inn Kyoto Shijo-Karasuma Front Desk
siew fung
Twin Room
Stayed in Jul 2024
Family
11 review
4.0/5
Very Good
Posted on Aug 4, 2024
The location is great and provide self laundry service with a fee. Overall a great place to stay.
Response from Property: Thank you for taking the time to share your experience at our hotel. We're thrilled to hear that you had a perfect city break and that our location was convenient for your travels. Thank you for choosing our hotel for your stay in Kyoto, and we look forward to welcoming you back on your next visit. If there is anything we can do to make your stay even better, please don't hesitate to let us know. We value your feedback and appreciate your business.Sotetsu Fresa Inn Kyoto Shijo-KarasumaFront Desk
Alex Marcus
Superior Double Room
Stayed in May 2024
Couples
5 review
4.2/5
Very Good
Posted on May 20, 2024
The location of the hotel is great - easy to get around to places. The rooms are spacious and also the sound insulation is great. Will definitely book again when visiting Kyoto.
Response from Property: Thank you for taking the time to share your experience at our hotel. We're thrilled to hear that you had a perfect city break and that our location was convenient for your travels. Thank you for choosing our hotel for your stay in Kyoto, and we look forward to welcoming you back on your next visit. If there is anything we can do to make your stay even better, please don't hesitate to let us know. We value your feedback and appreciate your business.Sotetsu Fresa Inn Kyoto Shijo-KarasumaFront Desk
Anonymous User
Twin Room
Stayed in Nov 2023
Couples
2 review
4.2/5
Very Good
Posted on Nov 20, 2023
Hotel is clean and room size is good for two. Convenient stores is just next to the hotel, you can get easily. Easily to reach from Kyoto station by taking metro subway (2stops). 20-25 minutes walking distance to the tourist spot.
Response from Property: Dear guest,We were blown away to receive your amazing review. How very kind of you to share with us these amazing compliments and kind words. It will be my pleasure to share your sentiments with all the colleagues who helped to create so many happy memories of your time at Sotetsu Fresa Inn Kyoto Sijyokarasuma. We hope you and your family will have another opportunity to come back and see us again soon.With best regards,Front Desk
Yuyu5377
Standard Double Room
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Friendly staff and close to Shijo Street.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Kyoto Shijo-Karasuma from among many hotels.Thank you very much for your compliments about our location. Our hotel is located close to Shijo Subway Station and Hankyu Karasuma Station, and restaurants and convenience stores are also nearby, making us very popular with a wide range of travel and business guests.We appreciate your compliments on our staff's service.Your satisfaction is our encouragement.Thank you very much for taking time out of your precious time to write us. We look forward to serving you again.Sotetsu Fresa Inn Kyoto Shijo-Karasuma Front Desk
Chatsaran
Twin Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The location is good. It might too far to walk from Kyoto station, however there is a subway station close to the hotel and a 7-11 next to it. The staff is helpful for check in and check out. The room is clean and tidy.
Response from Property: Thank you for taking the time to share your experience at our hotel. We're thrilled to hear that you had a perfect city break and that our location was convenient for your travels. Thank you for choosing our hotel for your stay in Kyoto, and we look forward to welcoming you back on your next visit. If there is anything we can do to make your stay even better, please don't hesitate to let us know. We value your feedback and appreciate your business.Sotetsu Fresa Inn Kyoto Shijo-KarasumaFront Desk
EvanC
Superior Twin Room
Stayed in Mar 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Great location near the subway station. Easy to travel around Kyoto from the central area.
Response from Property: Dear Mr./Ms. EvanC,First of all, we would like to thank you for taking the time to share with us your experience at the Sotetsu Fresa Inn Kyoto Sijyokarasuma. We are beyond thrilled that our team left a great memory for your stay. We hope we will have the pleasure to welcome you again.Warm regards,Front Desk
Guest User
Twin Room
Stayed in Oct 2023
Family
16 review
3.7/5
Posted on Oct 22, 2023
Overall is satisfy for the pricing, room is a bit small and breakfast have more room for improvement.
Response from Property: Dear guest,Thank you so much for taking the time to leave us your kind review and we look forward to the pleasure of welcoming you back to Sotetsu Fresa Inn Kyoto Sijyokarasuma on your next visit soon.Kind regards, Front Desk
Stephhhh
Single Room
Stayed in Mar 2023
Solo travelers
19 review
4.0/5
Very Good
Posted on Mar 18, 2023
Self service and it is user friendly. And there is cafe surrounding that is really good
Response from Property: Thank you for choosing our hotel amongst all other accommodation options. We are delighted to hear that you had a pleasant stay with us. We are honoured to receive your excellent comments about our location and facilities. We will not rest on our laurels and will continue to strive to be a well-loved hotel. We look forward to welcoming you again.
siewEsther
Superior Double Room
Stayed in Aug 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Staff are friendly, location is good and clean rooms. Amenities are provided at the lobby and they even provide face masks and sunscreen.
Response from Property: Thank you for sharing your experience with us on this platform.Receiving a wonderful rating from a satisfied guest following their experience truly delights us all. Thank you very much for your compliments and rest assured that these have been passed on to team.We can’t wait to welcome you back to Sotesu Fresa Inn Kyoto Sijyokarasuma soon for another unforgettable experience.Stay well and stay safe.Yours sincerely, Front Desk
HOOSUK
Superior Double Room
Stayed in Dec 2023
Family
6 review
4.7/5
Amazing
Posted on Mar 4, 2024
Everything is fine except for the location.
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kyoto Shijo-Karasuma.We will continue to strive to improve our services, and we sincerely hope that you will continue to patronize Sotetsu Fresa Inn Kyoto Shijo-Karasuma.We sincerely look forward to seeing you again.Sotetsu Fresa Inn Kyoto Shijo-KarasumaFront Desk
Anonymous User
Superior Double Room
Stayed in May 2023
Other
5 review
5.0/5
Outstanding
Posted on Jun 20, 2023
hotel with nice staff and the hotel provided lots of stuff for us such as shampoo and conditioner etc. They even got masks, lotion, sunscreen etc.
Response from Property: Thank you very much for choosing our hotel. We would also like to thank you again for taking the time to provide us with feedback on your stay. We are very pleased and honored to read that you were satisfied with our hotel facilities and the service provided by our staff. Once again, thank you for your stay and we all look forward to welcoming you back again.
Guest User
Single Room
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Very good and have excellent experience
Response from Property: We were blown away to receive your amazing review. How very kind of you to share with us these amazing compliments and kind words. It will be my pleasure to share your sentiments with all the colleagues who helped to create so many happy memories of your time at Sotetsu Fresa Inn Kyoto Sijyokarasuma. We hope you and your family will have another opportunity to come back and see us again soon. With best regards, Front Desk
Popov
Standard Double Room
Stayed in Nov 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Nov 24, 2024
Great place
Response from Property: Thank you for staying with us. We thank you again for your high evaluation. We look forward to serving you again. Sotetsu Fresa Inn Kyoto Shijo-Karasuma Front Desk
Guest User
Twin Room
Stayed in Mar 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 25, 2023
Location was close to a train station and lots of places to eat and shop. Place was clean, people were very helpful.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kyoto Shijo-Karasuma. We are very pleased to hear that you had a pleasant stay with us. We are honored to read your excellent feedback on the various aspects of our hotel. We will not rest on our laurels, but will always strive to provide you with a moment of complete satisfaction and heartfelt relaxation. We look forward to serving you again next time you visit Kyoto.