Citadines Flatiron Phnom Penh

Citadines Flatiron Phnom Penh Reviews

Citadines Flatiron Phnom Penh

Chok Phnom Penh City Center, KH, 12201 Phnom Penh Street, Khan Doun Penh, Phnom Penh, 12201, CambodiaSee Hotel Details
Citadines Flatiron Phnom Penh
Citadines Flatiron Phnom PenhCitadines Flatiron Phnom PenhCitadines Flatiron Phnom Penh
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1 night

Guest Reviews

9.1/10
Great
334 review
Verified reviews
Location9.0
Amenities9.1
Service9.1
Cleanliness9.1
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All reviews(334)
Positive reviews(323)
Reviews with photos/video(71)
Awesome stay(58)
Great swimming pool(25)
Delicious breakfast(23)
Loved the view(20)
Perfect for business trips(12)
Great value for money(8)
Easy to get around(7)
Located downtown(7)
Negative reviews(11)
Porrrrrrr
Studio Executive
Stayed in Mar 2025
Couple
3 review
8.0/10
Very Good
Posted on Apr 16, 2025
The stay was part overall pleasant but we saw a small cockroach in the room which was such a huge let down. The amenities are nice tho. We got the breakfast buffet which was so delicious. Also recommend dinner at their restaurant Khema, the steak was very delicious, and very reasonably priced.
6/7
Response from Property: Dear Porrrrrrr,Greetings from Citadines Flatiron Phnom Penh.Thank you very much for choosing to stay with us at Citadines Flatiron during your trip to Phnom Penh, Cambodia.We sincerely apologize for a cockroach in the room you were stayed and we will look into it and apply proper pest control. Receiving positive feedback like yours would bring us attention at the area need improvement.We are delighted to hear that you enjoyed our facilities and service by staffs. We happy to hear that you enjoyed breakfast buffet and dinner at our reputed partner khema restaurant.We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit.Yours sincerely,Citadines Flatiron Phnom Penh
Kyaw
Executive Room
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 15, 2025
Flatiron has served me so well with lovely smiles of each staffs and top notch services and amneties
Response from Property: Dear Kyaw, Greetings from Citadines Flatiron Phnom Penh. Thank you very much for choosing to stay with us during your trip to Phnom Penh, Cambodia. We are delighted to hear that you enjoyed our facilities, location, cleanliness and service by staffs. We happy to have met your expectations at this stayed. Receiving positive compliments such as yours serve as an encouragement to the team. We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit. Yours sincerely, Citadines Flatiron Phnom Penh
Arnold Maranan
Deluxe Room
Stayed in Jun 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 24, 2025
When you enter, you'll think you're in the wrong place. This is because the first floor is just like a taxi waiting area. Well, it is. The main lobby is at 28th floor. The staff are friendly. The food was great. The view, spectacular! The rooms though are a different story. It is very tiny. Only fits the bed and a walking area. The wardrobe doesn’t have doors, which feels a bit messy, the ironing board is always in your sight standing inside the closet. There's no area or space to place your luggage. You'll just have to put it in the floor and try not to step on it.
Response from Property: Dear Arnold Maranan,Greetings from Citadines Flatiron Phnom Penh.Thank you very much for taking the time to share of your wonderful feedback for the stayed experience with us at our Citadines Flatiron for your trip to Phnom Penh, Cambodia.We are delighted to hear that you enjoyed our facilities, location and service by staffs. With your reviews for the main lobby of our hotel, yes it located at level 28F and Ground Floor lobby is for the area waiting the transfer lift only. We do sorry to hear that our Deluxe room size is inconvenience to your stuffing, but the hotel did offer other room categories such Studio Room, One-bedroom and Two-bedroom for option to select at your future visit. Receiving positive feedback compliments such as yours serve as an encouragement to the team.We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit.Yours sincerely,Citadines Flatiron Phnom Penh
MAE ANN
Deluxe Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Jan 1, 2025
We celebrated our wedding anniversary and New Year at the hotel and had a wonderful time. The service was excellent, the room had a king-size bed with a great view, and the food at Khema was reasonably priced. The steak was cooked perfectly, and we even received a complimentary cake. Thank you, Eye, and the rest of the service personnel who worked during the holidays to make it a memorable experience for all your guests. We will definitely go back.
Response from Property: Dear Guest User, Greetings from Citadines Flatiron Phnom Penh. Happy Wedding anniversary to you!Thank you very much for choosing to stay with us and celebrated your wedding anniversary and New Year at our Citadines Flatiron Phnom Penh, Cambodia. We are delighted to hear that you enjoyed our facilities, Location, Cleanliness and Service by staff. And as well as, you did enjoyed food at our partner reputed Khema Restaurant. We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit. Yours sincerely, Citadines Flatiron Phnom Penh
Guest User
Deluxe Room
Stayed in Mar 2025
Couple
1 review
8.5/10
Very Good
Posted on Apr 22, 2025
Really love the view up there
Response from Property: Dear Guest User,Greetings from Citadines Flatiron Phnom Penh.Thank you very much for choosing to stay with us at Citadines Flatiron during your trip to Phnom Penh, Cambodia.We are delighted to hear that you enjoyed our facilities, cleanliness, location and service by staffs. Receiving positive feedback compliments such as yours serve as an encouragement to the team.We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit.Yours sincerely,Citadines Flatiron Phnom Penh
Guest User
Standard Room
Stayed in May 2025
Business traveler
13 review
10/10
Outstanding
Posted on Jun 26, 2025
I recently stayed at this hotel and had a mixed experience. Pros: The swimming pool is absolutely lovely, providing a nice spot to relax and unwind. Cons: I would have preferred to have a full-length mirror in the room, as it’s always helpful to check your outfit before heading out. It would also be nice to have a stand for my luggage instead of putting it directly on the floor, which can be inconvenient. One downside of the pool is the lack of privacy. There’s a restaurant located just one floor above, and it feels a bit awkward knowing that diners can see me swimming. It takes away from the relaxing vibe, as it feels like I'm part of their entertainment. Overall, while the pool is a highlight, some improvements could enhance the overall experience.
Response from Property: Dear Guest User,Greetings from Citadines Flatiron Phnom Penh.Thank you very much for taking the time to share of your excellence scoring feedback for the stayed experience at our Citadines Flatiron during your trip to Phnom Penh, Cambodia. We are delighted to hear that you enjoyed our facilities, swimming pool, cleanliness, location and service by staffs. We happy to have fully met of your expectations at this stayed. Receiving positive feedback compliments such as yours serve as an encouragement to the team. We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit.Yours sincerely,Citadines Flatiron Phnom Penh
Anonymous User
Studio Executive
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 29, 2025
Nice gym and outdoor pool
Response from Property: Dear Anonymous User,Greetings from Citadines Flatiron Phnom Penh.Thank you very much for taking the time to share of your excellence scoring feedback for the stayed experience at our Citadines Flatiron during your trip to Phnom Penh, Cambodia.We are delighted to hear that you enjoyed our facilities, swimming pool, gym and service by staffs. We happy to have fully met of your expectations at this stayed. Receiving positive feedback compliments such as yours serve as an encouragement to the team.We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit.Yours sincerely,Citadines Flatiron Phnom Penh
Dave Smedley
Studio Executive
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 29, 2025
Nice staff, good breakfast, good room! Treated like royalty by staff... really good value and what a view!
Response from Property: Dear Dave Smedley,Greetings from Citadines Flatiron Phnom Penh.Thank you very much for choosing to stay with us at Citadines Flatiron during your trip to Phnom Penh, Cambodia.We are delighted to know that you enjoyed our facilities, cleanliness, room design, location, breakfast menu at our reputed khema restaurant and service by staffs. Receiving positive feedback compliments such as yours serve as an encouragement to the team.We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit.Yours sincerely,Citadines Flatiron Phnom Penh
AhmadMeher
Executive Room
Stayed in Nov 2024
Couple
8 review
10/10
Outstanding
Posted on Dec 26, 2024
Room is not spacious but overall everything is good
Response from Property: Dear AhmadMeher, Greetings from Citadines Flatiron Phnom Penh. Thank you very much for choosing to stay with us during your trip to Phnom Penh, Cambodia. We are delighted to hear that you enjoyed our facilities. We do sorry to hear that you did not enjoy our Executive Room Size and the hotel did offer other room categories such Studio Room, One-bedroom and Two-bedroom for options to select at your future visit. We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit. Yours sincerely, Citadines Flatiron Phnom Penh
Marcelo87
Deluxe Room
Stayed in Sep 2024
Family
21 review
9.5/10
Amazing
Posted on Oct 6, 2024
Nice new hotel close to downtown. Amazing breakfast with a huge variety of great international food
Response from Property: Dear Guest User, Greetings from Citadines Flatiron Phnom Penh. Thank you very much for choosing to stay with us during your trip to Phnom Penh, Cambodia. We are delighted to hear that you like our hotel location, facilities, cleanliness, service by staffs and breakfast at our reputed partner Khema restaurant. Receiving positive compliments such as yours serve as an encouragement to the team. We are glad to have met your expectation for this stay. We look forward to welcoming you back at our Citadines Flatiron Phnom Penh on your next visit to Phnom Penh, Cambodia. Yours sincerely, Virak Yang Guest Service Manager
Guest User
Standard Room
Stayed in Mar 2025
Business traveler
3 review
9.0/10
Great
Posted on Apr 14, 2025
Citadines is the best hotel I have stayed in Phnom Penh. It was not near BKK or the river but it offers a spectacular view of the city, houses Khema and a whiskey bar, and has the best gym and pool area (plus a Finnish sauna!). I had a good time staying there and would recommend everyone to book at Citadines. Also, it has a laundromat which means free washing and cleaning!
Response from Property: Dear Guest User,Greetings from Citadines Flatiron Phnom Penh. Thank you very much for choosing to stay with us at Citadines Flatiron during your trip to Phnom Penh, Cambodia.We are delighted to hear that you enjoyed our facilities, gym, swimming pool, sauna, launderrete room, cleanliness, views of phnom penh city and service by staffs. We happy to hear that you enjoyed menu at our reputed partner outlet of khema restaurant and whiskey bar. Receiving positive compliments such as yours serve as an encouragement to the team.We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit.Yours sincerely,Citadines Flatiron Phnom Penh
Renjar
Deluxe Room
Stayed in Mar 2025
Business traveler
31 review
9.5/10
Amazing
Posted on Apr 24, 2025
Very cool pool. Hotel is in new area but not far from downtown. Rooms a bit small (no place to put open luggage)
Response from Property: Dear Marco Foerster,Greetings from Citadines Flatiron Phnom Penh.Thank you very much for choosing to stay with us at Citadines Flatiron during your trip to Phnom Penh, Cambodia.We are delighted to hear that you enjoyed our facilities, Swimming pool, location and service by staffs. We do sorry to hear that you did not enjoyed our Deluxe room size and the hotel did offer other room categories such Studio room, One-bedroom and Two-bedrooms for options to select at your future visit.We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit.Yours sincerely,Citadines Flatiron Phnom Penh
DANNY KA KIT
Standard Room
Stayed in Feb 2025
Couple
35 review
10/10
Outstanding
Posted on Mar 24, 2025
Excellent hotel. Would recommend hotel to have a 24/7 convenience store. The existing one downstairs closes too early.
Response from Property: Dear DANNY KA KIT, Greetings from Citadines Flatiron Phnom Penh. Thank you very much for choosing to stay with us during your trip to Phnom Penh, Cambodia. We are delighted to hear that you enjoyed our facilities, location, cleanliness and service by staffs. We happy to have fully met of your expectations at this stayed. About the convenience store ground floor is closing operation hours at 22:00. Receiving positive compliments such as yours serve as an encouragement to the team. We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit. Yours sincerely, Citadines Flatiron Phnom Penh
Anthony W11
Standard Room
Stayed in Jan 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on Apr 12, 2025
A proper 4 stars hotel in Phnom Penh city center. Superb breakfast that serving and highly helpful and polite staffs.
Response from Property: Dear Anthony W11,Greetings from Citadines Flatiron Phnom Penh. Thank you very much for choosing to stay with us at Citadines Flatiron during your trip to Phnom Penh, Cambodia.We are delighted to hear that you enjoyed our facilities, cleanliness, breakfast menu at our reputed partner khema restaurant and service by staffs. Receiving positive compliments such as yours serve as an encouragement to the team.We thank you again for your valued patronage and looking forward to service you again at our Citadines Flatiron Phnom Penh on your next future visit.Yours sincerely,Citadines Flatiron Phnom Penh
iamcarmelatorres
Standard Room
Stayed in Jul 2024
Couple
24 review
10/10
Outstanding
Posted on Aug 29, 2024
Really beautiful hotel. Staff are friendly and it’s centrally located. I absolutely loved the breakfast at Khema restaurant
Response from Property: Dear Iamcarmelatorres, Greetings from Citadines Flatiron Phnom Penh. Thank you very much for choosing to stay with us during your trip to Phnom Penh, Cambodia. We are delighted to hear that you like our hotel location, facilities, cleanliness, service by staffs and breakfast at our reputed partner Khema restaurant. Receiving positive compliments such as yours serve as an encouragement to the team. We are glad to have met your expectation for this stay. We look forward to welcoming you back at our Citadines Flatiron Phnom Penh on your next visit to Phnom Penh, Cambodia. Yours sincerely, Virak Yang Guest Service Manager