Minn Ueno Iriya

Minn Ueno Iriya Reviews

Minn Ueno Iriya

2 Chome-34-5 Iriya, Taito, Taito Ward, Tokyo, 110-0013, JapanSee Hotel Details
Minn Ueno Iriya
Minn Ueno IriyaMinn Ueno IriyaMinn Ueno Iriya
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1 night

Guest Reviews

8.8/10
Very Good
52 review
Verified reviews
Location8.9
Amenities9.1
Service7.9
Cleanliness9.1
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All reviews(52)
Positive reviews(50)
Reviews with photos/video(10)
Awesome rooms(30)
Large rooms(19)
Easy to get around(12)
Awesome amenities(11)
Close to metro(9)
Many amenities(7)
Convenient for shopping(6)
Negative reviews(2)
Guest User
Moderate 3Bed
Stayed in Mar 2025
Family
2 review
6.5/10
Posted on Apr 19, 2025
Location not close to train station….need to I self check in….only have staff available at night time
Response from Property: Dear Guest,Thank you for choosing Minn Iriya and for sharing your feedback with us. We sincerely appreciate your time in letting us know about your experience.We regret to hear that our location and check-in process did not fully meet your expectations. The self-check-in system is part of our effort to offer a seamless, eco-friendly service while reducing paper usage. Additionally, our limited staff availability is designed to optimize resources and maintain reasonable accommodation rates for our guests.Your feedback helps us improve, and we will continue striving to enhance the convenience and overall experience for our valued guests.We look forward to welcoming you again in the future.Best regards,Minn Iriya Team
Tani Wong
Superior 4Bed
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jul 22, 2025
Clean and spacious room. Good for traveling with family. Have a supermarket around the corner which is super convenient. Hotel staff are friendly and helpful!
Response from Property: Dear Guest,Thank you for choosing Minn Iriya and for taking the time to share your kind review. We are delighted to hear that you found our rooms clean and spacious, and that they were well-suited for family travel. It's also wonderful to know that the nearby supermarket added to the convenience of your stay.Your kind words about our staff are truly appreciated. We strive to provide attentive and friendly service, and your feedback motivates us to continue delivering the best experience for our guests.We look forward to welcoming you and your family again in the future.Best regards,Minn Iriya Team
Jianshi
Superior 4Bed
Stayed in Mar 2025
Family
13 review
10/10
Outstanding
Posted on May 6, 2025
The hotel has nice location which is close to public transport.
Response from Property: Dear Jianshi,Thank you very much for staying at Hotel Minn Ueno Iriya and for your kind comment and high rating. We are very pleased to hear that you found our location convenient in terms of access to public transportation. We will continue to strive to provide a comfortable stay and look forward to welcoming you again.
Jin Hui
Standard 3 Beds
Stayed in Oct 2024
Family
7 review
7.0/10
Posted on Dec 24, 2024
Our stay for 6 nights was perfect for a family of 4, room is big and have kitchen, washing machine and picture on the website are the same. There is supermarket, convenient store (7-11) near the hotel and 5 min walk to subway station. But, there were minor thing have to improve, hidden place (between sofa and bed) not clean well, left over food in fridge not clear on the day we checked in. We have complaint to management and to compensate they provide late checkout for us. Overall the apartment is good for stay if you look for long stay in Tokyo with full equipment.
Response from Property: Dear Jin Hui,Thank you very much for staying at Hotel Minn Ueno Iriya and for taking the time to share your detailed feedback. We are pleased to hear that you found the room spacious and well-equipped for your family, and that the location was convenient with nearby amenities and easy access to the subway.However, we sincerely apologize for the issues you encountered regarding cleanliness. Such oversights are not in line with our standards, and we deeply regret the inconvenience caused during your stay. We are glad that our team was able to address your concerns and offer late checkout as a gesture of apology. Your comments have been shared with the management team to ensure these matters are addressed and improvements are made.Thank you for your understanding and valuable feedback. We hope to have the opportunity to welcome you again and provide an improved experience in the future.
Guest User
Standard 3 Beds
Stayed in Dec 2023
Family
1 review
7.0/10
Posted on Jan 28, 2024
We stayed for two days with family. It was nice to have a big room. However, there were two not good things. Unfortunately, when I moved the bed little, the bottom of the bed was dirty. And the other thing was that someone unlocked the door and came in at night. It was a very scary experience. Maybe double booking!? Oh my..
Response from Property: Dear guest,Thank you for staying at Minn Ueno Iriya.We apologize for any inconvenience caused to you. We will thoroughly clean the room to prevent this from happening again,Minn Ueno Iriya.
Yvonne
Standard 3 Beds
Stayed in Nov 2023
Family
3 review
8.5/10
Very Good
Posted on Dec 17, 2023
Nice location, good amenities and food options around the area. Close to Iriya station exit 3. One stop from Ueno and easy access to places on my itinerary.
Response from Property: Thank you for staying at Minn Ueno Iriya and taking the time to leave a review.We are thrilled to hear that you enjoyed your stay with us .We hope to have the pleasure of welcoming you back soon.Minn Ueno Iriya.
Fehrin
Moderate 3Bed
Stayed in Nov 2023
Family
2 review
10/10
Outstanding
Posted on Jan 5, 2024
i really really really love this apartment. Although the train service in this area is complicated and require you to change trains if you need to go to Shibuya , the room is so awesome it amazing. There's a washer and even an area to hang up your wet clothes to dry. The mini kitchen is amazing can cook food, can keep things in the huge fridge , all the utensils is clean .bed is spacious. Room is spacious.
Response from Property: Dear Guest,We are thrilled to hear that you had such a positive experience with us. We strive to provide our guests with the best service possible, and it’s always rewarding to hear when we’ve succeeded. Thank you for choosing us, and we look forward to welcoming you back in the future.Minn Ueno Iriya.Sincerely,
Rrrrri
Deluxe 5Bed
Stayed in Sep 2023
Family
9 review
5.5/10
Posted on Nov 19, 2023
Dust in Vacuum cleaner was not cleaned, Floor was not cleaned well, Dishes also. Not all the time, receptionist is at the counter. Room is very big considering the location.
Response from Property: Dear guest, Thank you for your review and for choosing Minn Ueno-Iriya for your stay. We apologize for any shortcomings in the cleaning process and the inconvenience caused. Your comments are valuable, and we will use them to improve our services. We hope to have another opportunity to host you. Thank you. Minn Ueno Iriya.
Coco berry
Superior 4Bed
Stayed in Mar 2024
Booked for others
1 review
6.0/10
Posted on Apr 25, 2024
I think okay but staff is not that friendly
Response from Property: Hello,Thank you for choosing to stay at Hotel Minn 上野 入谷 and for taking the time to share your feedback with us.We sincerely apologize for the inconvenience caused by the perceived lack of friendliness from our staff. Your feedback is invaluable to us, and we take it very seriously. Rest assured, we will address this issue internally and take steps to ensure that all our guests receive the warm and courteous service they deserve.Once again, we apologize for any discomfort you experienced during your stay. We truly appreciate your understanding and hope to have the opportunity to provide you with an improved experience on your next visit.Thank you for choosing Hotel Minn 上野 入谷. We look forward to welcoming you back and exceeding your expectations.Best regards,[Hotel Minn Ueno Iriya]
Xuanrong
Standard 3 Beds
Stayed in Mar 2025
Family
3 review
7.0/10
Posted on Apr 12, 2025
The size of the room is suitable for a family, but the hot water temperature for bathing seems not hot enough^_^ It feels a bit cold when taking a bath. There are too few clothes hangers, and the bathroom floor mats can be replaced with an extra one.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Minn Iriya and sharing your valuable comments. We are glad to know that the room size was comfortable for you and your family. However, regarding the suggestions on insufficient hot water temperature, insufficient number of clothes hangers, and replacement of bathroom floor mats, we are deeply sorry that we were unable to provide you with a better bathing experience. Your suggestions are very important to us. We will incorporate them into our improvement measures and strive to provide better services. We look forward to welcoming you to Minn again in the future. Sincerely, Minn Rugu Team
Guest User
Standard 3 Beds
Stayed in Jan 2025
Family
2 review
7.5/10
Posted on Mar 4, 2025
Advantages 1. One stop to Ueno Station, and about a five-minute walk to Iriya Station. 2. The kitchen is well-equipped and has a washing machine and a dryer, making it suitable for travelers staying for multiple days. 3. It is about a three-minute walk from the supermarket, so you can have a midnight snack or breakfast at once. Disadvantages 1. The bathroom has a strong pipe odor 2. Dust accumulates in the air-conditioning outlet and air purifier, which is very sensitive to children with allergies. 3. I don’t dare to use the kettle because of scale
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay. We are glad to hear that you are satisfied with the hotel's location and facilities. We also apologize for the inconvenience and discomfort caused to our guests due to hot water stains and inadequate cleaning of filters. We will take this feedback into consideration and work to improve cleaning as an issue in the future. We look forward to seeing you again.
HoKelvin
Moderate 3Bed
Stayed in May 2025
Family
5 review
8.0/10
Very Good
Posted on Jun 30, 2025
The hotel is located in the residential area of ​​Kamiya Station (not Ueno Station). You need to take one more stop from Ueno Station to Shitaya Station. It takes about ten minutes to walk to the subway station. The underground check-in counter uses the code scanning method to register, and there is no staff. Because the digital registration failed, I finally needed the guidance of the call center staff to complete the registration and obtain the room number and electronic lock password. There is a refrigerator, washing machine, induction cooker, microwave oven, tableware, dining table and kitchen in the room. There is a supermarket, Lawson, pharmacy and ramen shop nearby. The surrounding environment is very quiet
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Minn Iriya and sharing your stay experience in detail. We are pleased to learn about your evaluation of the complete room facilities and the quiet surrounding environment, and hope that this adds comfort to your trip. We sincerely apologize for the inconvenience caused to you by the process of digital registration by scanning the code. In order to practice the concept of environmental protection, we have adopted a paperless self-service registration system and continuously improve the ease of operation of the system. In the future, we will pay more attention to service details to bring a smoother experience to all guests. Thank you very much for your introduction to the surrounding convenient facilities. We look forward to the opportunity to serve you again and provide more convenience and comfort for your journey. Sincerely, Minn Iriya Team
Ollnikoll
Superior 4Bed
Stayed in Apr 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jun 2, 2025
Super hotel, with a large room where you can easily lay out all your Tokyo shopping Far from the center, but close enough to the metro
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Response from Property: Thank you very much for using our hotel. We are very happy that you enjoyed your stay. We look forward to welcoming you again.
yang yijia
Standard 3 Beds
Stayed in Apr 2025
Family
1 review
7.5/10
Posted on May 10, 2025
Check-in is too smart! Not very convenient! Others are OK, and the surrounding transportation is very convenient
Original TextTranslated by Google
Response from Property: Dear yang yijia,Thank you very much for staying at Hotel Minn Ueno Iriya and for sharing your feedback.We apologize for any inconvenience caused by our smart check-in system. We will continue working to make the process more user-friendly for all our guests.We're glad to hear that you found the surrounding area and access to transportation convenient.We hope to welcome you again in the future.Best regards,Minn Ueno Iriya
Guest User
Moderate 3Bed
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 6, 2025
The hotel is very clean and tidy. Check-in is required at 3 o'clock. If you go early, you have to wait. Communication is a bit troublesome. The English and Japanese are not good. If the translation software is not good, it will be miserable. It is about 25 minutes walk from Ueno Station
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Minn Ueno Iriya and for your kind comments and high rating. We are very pleased to hear that you found our hotel clean and well organized. We also appreciate your honest feedback regarding the check-in time and communication difficulties. We understand that language barriers can be frustrating and will continue working to make our services as accessible and comfortable as possible for all guests. We look forward to welcoming you again in the future.