VIA INN SHINAGAWA OIMACHI JR-West Group Reviews

Response from Property: Thank you for staying at our hotel. Your compliments are encouraging to us. We will continue to aim to be an even better hotel. We will strive to further improve hotel cleaning and service. When you come to Japan, you will stay at our hotel again. We look forward to seeing you. Via Inn Shinagawa Oimachi

Response from Property: Thank you very much for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that you found our location convenient for accessing major areas such as Shibuya and Ginza. However, we sincerely apologize that the room size did not meet your expectations and caused inconvenience during your stay. We understand how important comfort and space are for our guests, and we will take your comments into consideration as we strive to improve our facilities and services. We hope to have the opportunity to welcome you again in the future. Viainn Shinagawa Oimachi Manager

Response from Property: Thank you very much for staying with us. We are delighted to hear that you enjoyed the view from your room as well as the convenience of our location and surrounding area. Being close to the station and major shopping facilities, our hotel is ideally situated for both dining and shopping during your stay. We sincerely apologize that the room size did not fully meet your expectations. While the space may be limited, we are continuously working to enhance comfort through improvements in service and facilities. Please also note that we offer self-service lockers for luggage storage before check-in and after check-out. This allows you to enjoy your time freely and comfortably, even outside your stay period. Thank you once again for your valuable feedback. We truly look forward to welcoming you back in the near future. Sincerely, Via Inn Shinagawa Oimachi Manager

Response from Property: Thank you very much for staying at Via Inn Shinagawa Oimachi. Slippers are always provided in the rooms, but I am very sorry that they were not set out. Thank you for your time and contribution. Manager, Via Inn Shinagawa Oimachi

Response from Property: Thank you for your stay ata Via Inn Shinagawa Oimachi and your wonderful feedback! We’re truly delighted to hear that Via Inn Shinagawa Oimchi was one of the best hotels you stayed at during your time in Japan. It’s great to know that our convenient location and cleanliness made your stay comfortable and enjoyable. Your kind words mean a lot to our management and staff, and we’re thrilled we could contribute positively to your travel experience. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next journey to Japan.

Response from Property: Thank you very much for staying at Via Inn Shinagawa Oimachi. We hope you had no inconvenience during your stay. We apologize for the inconvenience caused regarding the electrical outlet. If you have a chance to come to the area again, please come visit our hotel. Thank you for taking time out of your busy schedule to post. Via Inn Shinagawa Oimachi Manager

Response from Property: Thank you for staying at our hotel out of many hotels. All of our staff members are working together to make sure that as many guests as possible are glad to have stayed with us. All of our staff will continue to work hard to provide excitement and satisfaction to as many customers as possible. We look forward to serving you again. Via Inn Shinagawa Oimachi Manager

Response from Property: Thank you very much for staying at Via Inn Shinagawa Oimachi and for your kind review. We are very happy to hear that you found the hotel "convenient and clean" and that you were also pleased with its location. Our hotel is within a 3-minute walk from Oimachi Station, and many of our guests have commented that there are plenty of restaurants and shopping spots in the area. We will continue to strive to create a comfortable space, so please stop by again if you are in the area. All of our staff look forward to welcoming you again. Via Inn Shinagawa Oimachi Manager

Response from Property: Thank you for staying our hotel. The nearest station, Oimachi Station, is about 3 minutes from Shinagawa Station on the Keihin Tohoku Line, making it close to the terminal station and attracting many guests who come from far away using the Shinkansen, as well as guests coming from Haneda Airport. Oimachi Station is also very convenient as it has a large station building attached. Our hotel is also conveniently located, just a 3-minute walk from Oimachi Station. We look forward to seeing you again. Thank you for taking the time to post a review despite your busy schedule. Manager, Via Inn Shinagawa Oimachi

Response from Property: Thank you for staying our hotel. Oimachi Station is also very convenient as it has a large station building attached. And,our hotel is also conveniently located, just a 3-minute walk from Oimachi Station. We are happy to get good reputations in terms of roomkeeping and service. We look forward to seeing you again. Thank you for taking the time to post a review despite your busy schedule. Manager, Via Inn Shinagawa Oimachi

Response from Property: Thank you very much for staying at Via Inn Shinagawa Oimachi. We hope you had no inconvenience during your stay. We apologize for the inconvenience caused by the bed being a little hard. If you have a chance to come to the area again, please come visit our hotel. Thank you for taking time out of your busy schedule to post. Via Inn Shinagawa Oimachi Manager

Response from Property: Thank you very much for staying at our hotel. Also, thank you for choosing our hotel from many hotels. Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again. Via Inn Shinagawa Oimachi Manager

Response from Property: Thank you for staying at our hotel . Also thanks for the high score of the satisfaction and good comment. Just like as you say, there are several shopping malls near our hotel. There are also some delicious food restaurants nearby.Please feel free to ask our satffs when you visit next time. We will continue to work hard to provide good service and satisfaction to as many customers as possible. We also look forward to you next visit. Via Inn Shinagawa Oimachi Manager

Response from Property: Thank you very much for staying at Via Inn Shinagawa Oimachi. Also thank you for taking time out of your busy schedule to post the review. We are so sorry for the inconvienence about the sound of bed. And we will on it and will try to fix it as soon as we can. We really appreciate your review and will be looking forward to serve you again. Via Inn Shinagawa Oimachi Manager