Onsen Ryokan Yuen Shinjuku Reviews

Friendly and professional staff. Onsen is relaxing with a nice view. You can enjoy free ice-bar in the public area after using the Onsen. Room is tiny but comfy! I love the lighting and design of the room. Amazing Shinjuku day & night view from the room! If you’re travelling with many luggages, may not be suitable for you since room is not spacious and location is not close to subway station. Enjoy this hotel so much and definitely will come again.

lovely place to enjoy an onsen with your loved one. Good night view after onsen with free food and beverage available

Nice place to stay with free onsen, plus ice cream. However, it is a bit far from the Shinjuku station (15 mins walking).

love this hotel so much.

Had a pleasant stay, the room was nice. Would prefer a firmer mattress and pillow.

We got recommended this hotel by numerous people and it had great reviews online but we did find it a bit overhyped and our least favourite hotel during our time in Japan. The room was a bit scuffed up and could have done with a bit of a freshen up in terms of decoration. That being said it was clean and fine for our stay. The staff were very friendly but didn’t really do much as you had to self check in and check out and I was not told I needed a special card to enter the women’s onsen. The hotel was a bit too busy as well and meant you had to wait a long time to get into the very slow lifts. The location was good though and in a very lively area. I think this hotel would be better suited to friends travelling together rather than a couple.

Highly recommend for couple. The room is very new and clean. The decoration recall me the traditional japanese ryokun in anime. The view from open air onsen is very beautiful.

Nice place. Just a little far from the trains. Overall, it was a pleasant experience.

Excellent Onsen experience, free night snack, not far from metro station. Very Zen, beautiful designed hotel.

A beautiful boutique hotel with a rooftop onsen, at a great price. The room was small, so bring trunk-style luggages instead of those that open flat if possible. I could fit my trunk luggage easily into the nook below the tv. The semi-double bed is also smaller than your regular queen sized ones. While the location is great, it is a long walk from the main Shinjuku JR station, and the distance was truly felt when my feet was in pain and full of blisters from the second day on. The entire hotel was also very dusty for some reason, and it made my partner’s sinus infection act up badly. So I would recommend staying elsewhere if you’re sensitive towards dust. The onsen on the other hand, was great. Didn’t think I’d use it often but I ended up going every night. The onsen water smelled like chlorine most of the time, so don’t expect natural spring water. PS: Men’s onsen is equipped with Dyson hairdryers, but they’re not as strong as the one at home! Women’s one has a different hairdryer, but stronger and nicer than the one in the room. Staff were polite and helpful!

Other than having one of the receptionist staffs throwing a yukata at us in the lobby when asking for a junior yukata for my daughter, other staffs are helpful and friendly. That particular older lady receptionist was very rude and impatient to us on our last night at the hotel, which made our trip ended with a bad experience. The hotel facility have an onsen on the rooftop which made the hotel worth going.

Love everything about this hotel! The room makes me feel so at ease, the bed is so comfy, and the onsen experience is so amazing! Had an awesome authentic japanese breakfast too. The only downside is that it is located very far (~15-20min walk) from the shopping areas and the Shinjuku JR station. Not easy esp when carrying luggage! :(

The hotel room is unexpectedly small. We couldnt even open our luggage in the room. Other than that, the service is pretty great, the breakfast is also good. Location wise, it is about a 10 to 15 mins walk to Shinjuku station. but its a good exercise after all those food at night.

Only small complaint is the elevator being super slow and even their hotel staff sharing it too.