Starway Hotel (Zhongshan Ancient Town Haizhou Branch)

Starway Hotel (Zhongshan Ancient Town Haizhou Branch) Reviews

Starway Hotel (Zhongshan Ancient Town Haizhou Branch)

No. 17, Dong'an West Road, Guzhen Town, Zhongshan, Guangdong, ChinaView Hotel Details
Starway Hotel (Zhongshan Ancient Town Haizhou Branch)
Starway Hotel (Zhongshan Ancient Town Haizhou Branch)Starway Hotel (Zhongshan Ancient Town Haizhou Branch)Starway Hotel (Zhongshan Ancient Town Haizhou Branch)
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Starway Hotel (Zhongshan Ancient Town Haizhou Branch) Guest Reviews

4.8/5
Excellent
274 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(274)
Positive reviews(271)
Reviews with photos/video(45)
Delicious breakfast(30)
Friendly front desk staff(22)
Classy environment(16)
Convenient parking(9)
Well decorated(8)
Perfect for business trips(3)
Well designed(2)
Comfortable bed(2)
Negative reviews(3)
HUSAINTHANGAL
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Will recommend
Response from Property: 尊敬的客人,感謝您下榻星程中山古鎮海洲酒店。很高興得知您收穫了一次滿意的入住體驗,您給予我們一次肯定,必當回饋您我們所有的陽光,您或許不知,您的肯定彷彿讓我們擁有了全世界,我們定當再接再厲,不負您千里而來的厚愛!!!
Yusuf
Queen Room
Stayed in Apr 2024
Business travelers
30 review
4.0/5
Very Good
Posted on Aug 13, 2024
It’s not bad
Response from Property: 感謝您在百忙之中抽出寶貴的時間為小星進行點評!我們感到非常榮幸,茫茫人海中您選擇了小星作為您停留的驛站。在這裏,來者皆是我們的尊貴客人,每一次相逢都是一份緣分。願美好的生活與您環環相扣,期待未來與您再次相會,為您創造更多愉快的回憶!
Guest User
Queen Room
Stayed in May 2024
Other
3 review
2.5/5
Posted on Jun 10, 2024
I checked in at almost three o'clock in the morning. The bathroom drain was blocked. The room was very small. The bedside table smelled of glue. The order book clearly stated that you could check out before 14 o'clock. From 12 noon, the customer service kept calling and knocking on the door to remind you to check out. ? Tell the hotel to check out at 12 o'clock? Then why does the order show departure before 14:00? Will consumers pay for this misunderstanding?
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Response from Property: We are very sorry for causing you unnecessary trouble. We will do our best to improve based on your problem!
Anonymous User
Queen Room
Stayed in Apr 2024
Couples
1 review
4.3/5
Very Good
Posted on May 19, 2024
Affordable, affordable and comfortable and clean. The room is warmly decorated and makes people feel like home. Xiaoqi has a friendly service attitude, rich breakfast dishes, and warm and thoughtful service.
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Response from Property: It’s 5 points~ The worries of the day are gone. Xiaoxing is so happy.
BruceUnique
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Nov 9, 2024
The room is also clean and hygienic, except that the toilet remote control does not work, the smart toilet is not smart, and the hotel's voice butler is useless like a **. The aunt who cooked the noodles at breakfast can be kicked off. She was like a ****. I wanted to have some noodles but refused to do so. She insisted on letting me have a look first. What happened to me when I was about to eat noodles? Even with my lazy attitude, I got a lot of them. This is the most unpleasant thing.
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Response from Property: Hello! We are very sorry to bring you a bad stay experience. Thank you for choosing to stay in our hotel. We apologize for the inconvenience caused to you. Can you tell Xiaoxing what areas you are dissatisfied with so that Xiaoxing can do better? If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to your visit again!
Dongyingdaren
Superior 2-bed Room
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on May 4, 2024
On a rainy day, I specially picked a new hotel with a self-service laundry room. This hotel is very cost-effective, and it has a smart toilet. It would be better if there is a reading light. The breakfast selection is rich and the service is also very good.
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Response from Property: Thank you for your 5-star praise! Your recognition is our motivation. We also have many supporting facilities, such as gym, self-service laundry room, and rich breakfast restaurant to give you a better experience
Guest User
Suite
Stayed in Apr 2024
Family
70 review
5.0/5
Outstanding
Posted on May 2, 2024
The suite is small and the room is clean and tidy. Environment: The parking lot downstairs is convenient Sanitation: New Facilities: Smart
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Response from Property: We are so happy to receive such high evaluation from you. It is the greatest encouragement for us to receive your recognition of our daily work!
Popo
Queen Room
Stayed in Apr 2024
Couples
22 review
5.0/5
Outstanding
Posted on May 2, 2024
Very good. The room is big and clean! The price is very cheap. The stay experience is very good! I just want to praise it! This time I went to Jiangmen and Kaiping for the May Day holiday. Then I saw this hotel and decided to come here!
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Response from Property: We are so happy to receive such high evaluation from you. Your recognition of our daily work is the greatest encouragement to us!
Guest User
Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
I used to stay in Vienna when I went to Guzhen for business. Now I have another choice. After staying in this Starway Hotel, I feel that it is much higher than Vienna, and the decoration is very luxurious. But the price is not expensive, and the cost performance is very high. I especially praise their service and breakfast. The overall feeling is very good and worth recommending.
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6/9
Response from Property: You speak so highly of Xiaoxing that I feel shy~
Guest User
Queen Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
I have always known that this hotel is a good brand. This time I happened to be on a business trip to Zhongshan Ancient Town, so I tried it by the way. It was really good. The reception was warm and in place. The front desk lady helped me upgrade the room. The quality of various supplies is very good. I like their shower gel and shampoo, the Hyacinth one, which smells very good and I like it very much.
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Response from Property: Thank you for your recognition of the Xingcheng and Huazhu brands. We are grateful for your continued support. We have always adhered to the company's philosophy. We just have what you need. We use unified brand bathing products. It is our happiness that you can use them with confidence! We look forward to seeing you again!
Dalundunximeng
Queen Room
Stayed in Aug 2024
Couples
2 review
1.3/5
Posted on Sep 23, 2024
This is the second time I have stayed in this hotel. The newly opened hotel is very good. The service provided by the lady at the front desk is very good and enthusiastic. The room is also the style I like. When I stayed for the first time, I saw that the mouthwash cup in the room was dirty. I also reported it to the front desk when I checked out. The second time, the mouthwash cup was still dirty and the hotel restaurant gave me a very bad experience. I went to the restaurant at 9.21 in the morning and a bowl of noodle soup had already been cooked. I put it somewhere. I was afraid that the noodles would be lumpy and not delicious, so I asked the aunt to give it again. I cooked a new bowl and my aunt refused, saying that this was the only bowl I had just cooked and it was gone. Then I took the noodles and they were lumpy and not tasty, so I didn’t eat them. I wanted to get one or two fruits and after eating, I went back to the room and my aunt saw it. It was very unfriendly and asked me not to take the fruit. Just when other guests were ordering noodle soup, she said they could cook it. It really made me very angry. It was my first time staying in a hotel and I was so frustrated.
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Response from Property: Thank you very much for your review! We will continue to work hard to provide a high-quality environment and considerate services to make you feel like home. We look forward to your visit again and your 5-star review!
Srain^_^
Superior 2-bed Room
Stayed in Apr 2024
Travel with friends
92 review
5.0/5
Outstanding
Posted on May 14, 2024
So satisfied ~ The breakfast is rich and delicious 😋 The staff is very kind and they also gave me a free upgrade. The room is large, neat, clean and comfortable. I will continue to stay here in the future ~
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Response from Property: This is so touching. I am beyond words. Thank you for your praise and strong recommendation. I am very pleased to receive such a high review. I am very grateful to have a great friend like you to accompany Xiaoxing. I look forward to seeing you next time
Anonymous User
Superior 2-bed Room
Stayed in Dec 2024
Family
1 review
0.5/5
Posted on Jan 12, 2025
離譜!! 這是我住過幾百家酒店遇到的隔音最差的酒店!! 所有房間是用木板隔開,不是牆 半夜兩點隔壁的一家子紙張還在大喊大叫,我敲牆壁叫他們小聲點,一敲發現是木板,給我氣笑了 隔壁那個男的聽到我説的小聲點,叫囂説怕吵就別住酒店,之後開始大聲放音樂,出門在外不想與腦子不正常的人起沖突,於是等他們折騰一個小時之後這頭朱開始打鼾,我們房間聽的一清二楚 體驗感太太太太太糟糕,再來一次絕對不會選擇這家酒店,兩個阿姨收拾房間的時候,兩個推車並排把過道全佔了,我們一行人全部從兩個推車中間側着身擠過去,酒店是怎麼培訓的,一點意識都沒有? 還有所謂的酒店管家,你叫它會答應你,此後發的任何指令,它都不會做,不會關窗簾不會關燈不會開空調,我為什麼這麼確定呢,除了我們房間的用不了,隔壁熊孩子半夜也叫了十分鐘的酒店管家。既然如此就不要拿這個來宣傳
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Response from Property: 非常感謝您的點評!我們將繼續努力,提供優質的環境和貼心的服務,讓您感受到家一般的温馨。期待您的再次光臨,期待您的5星好評!
Lkyjjj
Superior 2-bed Room
Stayed in Nov 2024
Family
35 review
5.0/5
Outstanding
Posted on Dec 30, 2024
很新的酒店, 停車很方便, 早餐不錯。 酒店房間隔音很差, 能聽到兩邊房間談話的聲音, 本來要差評這酒店, 但同前台姐姐反映了後,她很快就上房同兩房的客人溝通, 而兩房的客人𣊬間就安靜下來。客人及前台姐姐真的很有素質呀, 感謝🙏🏻 早餐阿姨的麵很好吃, 也有美味咖啡 。
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。看來這次的入住體驗讓您感到身心愉悦,小星感到很榮幸。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
kamen16
Superior 2-bed Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 12, 2024
房間性價比超高,一家三口住一個高級雙床房剛剛好,而且房間的設計都很方便,有五六個插座不怕充電不夠用,有酒店智能管家和智能馬桶,都很好用,而且店家還贈送一份早餐,兩百塊左右的價格感覺真的超值的!
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Response from Property: 最美的時節,遇見最美的您,與您相遇,隔着一座思念的城。小星守候您的歸來,願與您點滴相遇,小星希望您每天開心,希望您下次再來,祝您生活愉快!