1 Chome-2-7 Minowa, Taito, Taito Ward, Tokyo, 110-0011, JapanView Hotel Details
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1 night
Hotel Sails Guest Reviews
9/10
Great
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities9.0
Service9.3
Cleanliness9.0
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All reviews(48)
Positive reviews(21)
Reviews with photos/video(3)
Negative reviews(2)
Юлия Маркина
Studio with Balcony (3 Adult)
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 18, 2025
Its very good place! I hope i will back to it in next year.
Combini about 6 minutes, subway about 6 minutes. Ueno about 2 stops. Very good location, pleasure administration. On the morning you can get free coffe and umbrelas if rain is going.
Guest User
Suite with Balcony (3 Adult)
Stayed in Mar 2024
Family
1 review
9.5/10
Amazing
Posted on Jul 3, 2024
Good for family stay, away from city a bit but still able to access underground train
Yu Fang
Studio with Balcony (3 Adult)
Stayed in Jan 2024
Family
13 review
8.0/10
Very Good
Posted on Feb 7, 2024
The floor wasn’t so clean and there is no daily room cleaning. The location is pretty convenient when there’s no snow, but unfortunately the snow fell hard during our stay, so it’s difficult to travel with luggage & baby stroller. The staffs are very helpful and friendly. Having washing machine & cloth dryer right in the room is a big plus! (Very handy! Love it!)
SWY Stephanie
Studio with Balcony (3 Adult)
Stayed in Dec 2023
Family
10 review
8.0/10
Very Good
Posted on Jan 31, 2024
Near to minowa station, residential area, quite far from shopping center. The soundproof of the room is not that good, we can hear from above room and the corridor, but overall all the guests seem just back for sleep only, so it was not that noisy. For this price, everything seemed good enough.
viinovitaa
Studio with Balcony (3 Adult)
Stayed in Feb 2023
Family
5 review
10.0/10
Outstanding
Posted on Mar 22, 2023
Hotel so comfy, i wrong sent our lagguage but still safe in hotel. You must try the hotel. The hotel same with apart. Washing machine for free. Staff so humble and good
Guest User
Triple Room with Balcony
Stayed in Dec 2024
Family
3 review
8.5/10
Very Good
Posted on Jan 28, 2025
Everything was fine except for the noise between the upper floors.
Reasonable price for a triple room.
English speaking, neat, clean, quiet, etc.
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Guest User
Studio with Balcony (3 Adult)
Stayed in Dec 2024
Travel with friends
1 review
9.0/10
Great
Posted on Jan 18, 2025
- Clean hotel, complete amenities including pajamas
- Staff are always on hand to help
- Staff can communicate in English very well
Cons
- Some distance from the train station, but within walking distance
- Thin walls, noise from the hallway and surrounding rooms, upper floors
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Guest User
Studio with Balcony (3 Adult)
Stayed in Nov 2024
Travel with friends
4 review
6.5/10
Posted on Jan 26, 2025
The bed in the hotel is very small, but the triple room can hold six suitcases...
It is a bit far from the subway station, which is a bit troublesome
It is more of a folk type, and they don't come to clean every day. The hair dryer is full of dust and the wind is very weak
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Alisa Volozhanina
Studio with Balcony (3 Adult)
Stayed in Oct 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Nov 23, 2024
The hotel was great, clean, most of the staff are incredibly nice people! The room was cleaned on schedule, the reception was open almost 24 hours a day.
The hotel had an elevator, which is not so common in Japan.
Convenient location, only 5 minutes to the metro, about 2 to the nearest store.
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Anonymous User
Studio with Balcony (3 Adult)
Stayed in Feb 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Front desk service is very good
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Guest User
Studio with Balcony (3 Adult)
Stayed in Jun 2023
Family
2 review
9.0/10
Great
Posted on Jul 18, 2023
It's a little far from the subway, but everything else is fine, and the sanitation should be cleaned every two days.
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Guest User
Studio with Terrace (3 Adult)
Stayed in Dec 2022
Family
1 review
10.0/10
Outstanding
Posted on Jan 26, 2023
Very close to the subway station, there is a 24-hour supermarket, and McDonald's is nearby. The hotel is comfortable and quiet, and there is a washing machine for washing clothes! The service is very good, and the value is really good!
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Kayla K
Stayed in Mar 2025
Family
10.0/10
Outstanding
Posted on Apr 6, 2025
Got to experience one of the larger rooms at the hotel which was amazing for my family of 4. The staff were all absolutely lovely and always willing to help. Very clean. Little kitchenette which was very beneficial. Would definitely stay again. It was also very quiet, away from the busier areas but so close to everything.
Loveroftravel2
Stayed in Mar 2025
Family
10.0/10
Outstanding
Posted on Apr 1, 2025
Lovely hosts, gorgeous neighbourhood and exceptionally clean. One of the few places we could find with room for two kids and two adults where we didn’t need separate hotel rooms. It is a bit further out compared to other places but we felt it was more of a genuine Japanese experience due to this. We love Japan, we love Tokyo and we enjoyed our hotel stay very much.
Guest User
Stayed in Feb 2025
Family
2.0/10
Posted on Mar 5, 2025
This Hotel is not recommended for all tourist who visit Tokyo. The staff very rude,we’re coming late check in and didn’t expect this kind of staff behavior. We wait at the lobby more than 5 minutes and suddenly this rude staff comes without say anything and give order very rude. My wife have a half Japanese blood feels very sad to see this kind of person. Please tale action to your staff to avoid unnecessary problems in the future