To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(922)
Positive reviews(904)
Reviews with photos/video(214)
Easy to get around(113)
Convenient for shopping(59)
Delicious breakfast(43)
Close to metro(40)
Perfect for business trips(36)
Nice bathtub(22)
Loved the night views(12)
Tasty coffee(10)
Negative reviews(18)
Anonymous User
Deluxe Room With 2 Single Beds
Stayed in Jan 2025
Travel with friends
10 review
3.7/5
Posted on Mar 4, 2025
Out of town and need more time and money to travel to the tourist locations. Food wise, should have more japanese food rather than western food… after all, we thought we were supposed to be in Japan.
Response from Property: Thank you for sharing your feedback with us. We appreciate your insights regarding the local attractions. Regarding your dining experience, we value your input on the variety of food options available. We strive to offer a diverse menu that reflects both local and international cuisines, and we will certainly take your suggestion into consideration for future improvements. We hope you enjoyed your stay overall and look forward to welcoming you back in the future!
Richard KK
Queen Room-High Floor
Stayed in Jan 2025
Business travelers
1 review
4.7/5
Amazing
Posted on Feb 14, 2025
Room was very clean and neat! Amenities very complete,. Great place to stay for business traveller esp. easy to get transportation. Highly recommended.
Response from Property: Thank you for your wonderful review!We are thrilled to hear that you found your room clean and neat, and that our amenities met your needs. It's great to know that our location made it easy for you to get transportation, especially for your business travels. We truly appreciate your recommendation and look forward to welcoming you back on your next visit!
Parth Sheta
Deluxe Room With Two Double Beds
Stayed in Dec 2024
Business travelers
12 review
4.7/5
Amazing
Posted on Jan 23, 2025
The manager and staff were incredibly welcoming and attentive throughout my stay, making my travel experience truly enjoyable..
Response from Property: Dear Parth Sheta,Thank you very much for staying with us at the DoubleTree by Hilton Tokyo Ariake, and thank you very much for taking your valuable time to give us your thoughts.We are thrilled to hear that you found our manager and staff to be welcoming and attentive. Creating a memorable experience for our guests is our top priority, and it’s wonderful to know we succeeded during your stay. We hope to welcome you back soon for another enjoyable visit!
David Stephane
Run Of House
Stayed in Nov 2023
Business travelers
31 review
4.5/5
Great
Posted on Jan 6, 2024
The hotel is very close to Tokyo Big Site and TeamLabs Permanent show. It is right on the yurikamome station and the Rinkan station. The room was new, large, and with a nice with in Tokyo bay. Everything is fine except the coldness and robotic attitude of the entire staff (Daiwa staff tends to be like that in all Daiwa hotels, particularly with non Japanese clients).
chanchal
1 Double And 1 Single Deluxe Room
Stayed in Dec 2024
Family
3 review
2.7/5
Posted on Feb 5, 2025
check in process , reception team so lazy
Response from Property: Thank you for sharing your feedback regarding the check-in process. We sincerely apologize for the experience you had with our reception team. Your comments are important to us, and we will address this issue with our staff to ensure that we provide a more efficient and welcoming service in the future.We appreciate your understanding and hope to have the opportunity to serve you better on your next visit.
Anonymous User
Standard Twin Room
Stayed in Sep 2023
Couples
9 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Very happy with the room and location. Easy access to 2 train stations and convenience stores down stairs. We were satisfied with breakfast too. Stayed in deluxe twin so not sure about the other rooms but was big enough for 2 ppl, had 1 double bed and 1 king single.
Alta
Standard Twin Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 18, 2024
It was my second time in Daiwa hotel. Always clean, easy to access transportation and staffs are friendly.
Anonymous User
Standard Twin Room
Stayed in Feb 2024
Family
8 review
4.7/5
Amazing
Posted on Mar 29, 2024
The hotel is just next to metro station. The room is considered bigger than other hotels in Tokyo. We stayed in the deluxe room for 2 adult 2 kids, and it is sufficient. The nearby mall has everything you need. Travel to Disneyland is only 30min by metro. A good stopover hotel for Disneyland.
Junjie Borres
Run Of House
Stayed in Jan 2024
Business travelers
1 review
1.0/5
Posted on Feb 7, 2024
I never stayed in this Hotel but they charged me on "full" price; I booked the wrong date; I tried to reach out to them to fix the date, and says that It's not possible to change dates; they never reached out to me about the booking schedule even though I did not show up in their hotel. I would not recommend this hotel. Hard to deal with them.
Moku Guide
Standard Double Room
Stayed in Jan 2024
Booked for others
10 review
4.2/5
Very Good
Posted on Feb 5, 2024
“Recently stayed at Daiwa Roynet Tokyo Ariake Hotel and it was a delightful experience. The staff was friendly and accommodating, ensuring a warm welcome. The room was clean, comfortable, and well-equipped.
Guest User
Standard Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 1, 2024
I was there to join exhibition at big sight. Very near by exhibition centre and convenient. Room was small, but U know Japan….its cozy and got everything I need in such small room. Anyone to stay in the hotel, don’t miss the breakdast, which is excellent and a lot better than U may expect!
Guest User
Deluxe Twin Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 29, 2024
It was nice hotel. Service good. Facilities ok. Food ok. Place is very quiet, but near good places like Joypolis and the TeamLab Planets.
Sze ah
Superior Twin Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Nice hotel.
Near the station.
Easy to go anywhere in Tokyo.
7-11 and Lawson are nearby.
AlexanderY
Queen Room-High Floor
Stayed in Feb 2025
Business travelers
28 review
5.0/5
Outstanding
Posted on Mar 7, 2025
new, clean, all good
Response from Property: Thank you for your positive feedback!We are delighted to hear that you found our hotel new and clean. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay!
Minah Goes Around
Standard Double Room
Stayed in May 2023
Couples
30 review
4.7/5
Amazing
Posted on Jun 20, 2023
Another stay for the second time. This round, we gotten the breakfast and it was 👍🏼👍🏼👍🏼 Never fail to impress Daiwa Roynet @ Ariake!