Henn na Hotel Tokyo Hamamatsucho Reviews

It's right beside the monorail or metro from henada airport. No better place to choose. With a LG styler and excellent Tokyo tower view.

We were welcome with robots. It is cute. Anyway try to use the express check in. Your check in will be very fast. Everything is smooth.

No staff seen at all. No front counter staff. Amenities were very limited, unlike usual Japanese hotels

A very interesting stay @ HENN NA HAMAMATSUCHO! We were served by 2 friendly robots at the reception counter. We even had our suitcases sent from Karuizawa to the hotel by the Yamato Delivery service. Had a spacious room with a mini sofa set in the room! Will SURELY recommend the hotel to friends. The location is SUPERB! It is near the Daimon Subway Station & Hamamatsucho Station too! Excellent location! The luggage storage for travellers who will be departing late for their flight was on the second floor of the hotel. It was easy to lock our suitcases in the luggage room! Upon departure to Haneda Airport, there was a monorail directly to Haneda Airport! I simply love the location! Will be staying in this hotel during my next trip to Tokyo!

Good location, only few minutes walk to metro and train stations. Room small but clean. Easy to check in and check out. Staff are helpful. The only problem was the dryer machine. 200 yen for 20 minutes, the clothes were cold after used it. Put another 200 yen and the clothes still wet and cold, then we realized the dryer machine was not working, but there was no sign to remind people. Wasted 400 yen and our time.

The hotel room is small so it's difficult to walk if you have many luggage and big size. The room is clean and has all the amenities needed. Plus point it is near to JR train, Haneda Airport monorail and metro. Our room can see the Tokyo tower which we love to see when it light up during the night. Overall we have a great stay there.

Excellent location. Room is slightly bigger than other business hotels with similar rate. There is a laundry room so that you don’t need to go out for coin laundry store, but there was a bad odour inside the laundry room. You can do online check-in in advance to save time. Westerners might find the breakfast not that appealing, as it is Japanese style with limited choices.

Hassle free of check in and out with these robot staff. Nice location near station and restaurants. Walking distance to tokyo tower

The robots are quite scary but I like how they check in and check out. Very convenient. Few minutes walk to some JR stations. Best of all you get a high tech wardrobe to store your clothes, keep them ironed and tidy

Stick to Henn Na ever since , so good location and self check in. Staff is friendly too. Very much prefer twin room as more spacious than double room for 2 pax. Love it!

Surprised to see a robot receptionist and straightforward but too bad the automated check-in requires 100 yen fee. The bidet was not working well or not responsive. Located near Hamamatsucho Station which is the terminus of Tokyo Monorail to Haneda Airport. Ideal for you if you have an early morning flight from Haneda Airport

Very convenient location close to Hamamatsucho and Daimon station - direct access via AirPort Express from both Haneda and Narita airport. Had a challenge to check in for the second room, but the friendly staff helped us to figure it out - the system works better when you enter family name first

First time seeing robots at the check in counter. There is a family mart nearby and train station is also close to the hotel. Convenient for traveling to other places. The breakfast is tasty and has a variety of food. The staff are also very friendly and polite. Although it is quite a small room but it is overall clean.

Clean, near train station, locker provided, but small room