1 Chome-24-11 Hamamatsucho, Minato Ward, Tokyo, 105-0013, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
325 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities8.9
Service9.0
Cleanliness9.3
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All reviews(325)
Positive reviews(320)
Reviews with photos/video(102)
Convenient location(87)
Easy to get around(85)
Close to metro(40)
Small room size(27)
Loved the view(14)
Delicious breakfast(14)
Luggage delivery service(8)
Would stay again(8)
Negative reviews(5)
Anonymous User
Standard Single Room
Stayed in Jun 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Jul 23, 2025
Fantastic location! It’s close to JR and Metro lines with direct connection to Haneda Airport, and another station within walking distance. Lots of food options around. Quiet and safe at night, very convenient!
Response from Property: Thank you for taking the time to write this review. We are very glad to know that you are satisfied with our location. We hope that we will have the pleasure to welcoming you back again.Henn na Hotel Tokyo Hamamatsucho
thewandercurator
Tower View Semi Double Room
Stayed in Mar 2025
Couple
39 review
9.5/10
Amazing
Posted on Apr 18, 2025
A neat hotel that has many automated facilities from the robot check-in/out counters to luggage storage rooms. We had our room request fulfilled, lovely Tower view from our corner room on the top floor. The LG styler was a bonus - helped with refreshing our clothes after a great J-BBQ dinner. Just 10 mins walk from JR Hamamatsucho station or Haneda Monorail, 15 mins walk to Tokyo Tower and 3 mins away from Daimon subway below. We would stay here again!
Response from Property: Thank you for staying at Henn na Hotel Tokyo Hamamatsucho.We appreciate that you took the time to input your valuable feedback and wonderful photos.Our hotel is located just a 1-minute walk from Daimon Subway Station and a 2-minute walk from the North Exit of JR Hamamatsucho Station. It is also a good location to visit various sightseeing spots such as Tokyo Tower, which can be reached on foot. We are very honored to hear that you were satisfied with our hotel location and facilities.We will continue striving for improvement on our hotel facilities and look forward to welcoming you back again.Henna Hotel Tokyo Hamamatsucho
cristian30
Standard Semi Double Room
Stayed in May 2025
Couple
11 review
10/10
Outstanding
Posted on Jun 9, 2025
Good hotel clean and tidy
Response from Property: Thank you very much for choosing the Henn na Hotel Tokyo Hamamatsucho as your accommodation.We are very happy to hear that you were satisfied with our hotel.We look forward to welcoming you back soon.We hope that you will continue to support us in the future.Henn na Hotel Tokyo Hamamatsucho
Hojo Lover
Tower View Deluxe Twin Room
Stayed in May 2025
Family
4 review
9.0/10
Great
Posted on Jun 22, 2025
Everything is fine under their offered price except the bathroom tub is clogged the drain. Fortunately, they solve this problem and let us to have enjoyable shower.
Response from Property: Thank you for staying at our hotel and sharing your review with us. Thank you for your high evaluation despite the inconvenience caused to our guests due to the clogged bathtub.It would be great if we could have the opportunity to accommodate you better in the near future. It would be a great pleasure for us to welcome you back again. Henn na Hotel Tokyo Hamamatsucho
Guest User
Phiten Single Room
Stayed in May 2025
Family
7 review
10/10
Outstanding
Posted on Jul 21, 2025
We have a great time there. The LG styler will help you a lot. You dont need to prepare so much cloth for the trip anymore.
Response from Property: Thank you for staying at Henn na Hotel Tokyo Hamamatsucho. we are glad that you are using and liking our LG styler.We are the only hotel in the Hamamatsucho area that has LG stylers in all rooms.We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.Henn na Hotel Tokyo Hamamatsucho
Paul Tsun Hoe
Standard Single Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 17, 2025
location is good. Just minutes away from JR, Monorail and Subway. Lots of restaurants within walking distance too. The self check in and check out is easy to use and efficient.
Response from Property: Thank you for using the Henn na Hotel Tokyo Hamamatsucho.We would like to thank you again for your feedback.We will continue to provide our guests with a comfortable stay.We hope that you will use our hotel again.Henn na Hotel Tokyo Hamamatsucho
Guest User
Standard Semi Double Room
Stayed in May 2025
Couple
1 review
6.0/10
Posted on Jun 10, 2025
The room was small, not completely clean with dusting. Food was okay, not a lot of choice.
Response from Property: Thank you for staying at our hotel and sharing your review with us.Single and semi-double rooms are simple and compact, measuring 12-15 square meters.Twin rooms are relatively spacious, and we look forward to the opportunity to serve you.As for the cleaning, we will share this information with the person in charge and work to improve it.It would be a great pleasure for us to welcome you back again. Henn na Hotel Tokyo Hamamatsucho
Maryia Rusakova
Standard Semi Double Room
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 30, 2025
Perfect location: subway and train station in 2 minutes. Lots of shops and restaurants near. A vacuum machine for apparel - that’s a huge plus, since we spent lots of money on purchases.
Response from Property: Thank you very much for staying at so many hotels. I would also like to thank you again for your evaluation of check-in and location despite your busy schedule. I'm glad that you were satisfied with the home cleaning equipment installed in all rooms. We look forward to seeing you again with all our staff. Strange Hotel Tokyo Hamamatsucho
Guest User
Standard Semi Double Room
Stayed in Mar 2025
Traveling with friends
18 review
9.0/10
Great
Posted on Apr 28, 2025
Great location, 5mins walk to subway station. Japanese standard clean but the room is just a little small.
Response from Property: Thank you for staying at our hotel and sharing your review with us.The twin room category is relatively spacious. Please use that category if you have a chance.We look forward to seeing you soon. Henn na Hotel Tokyo Hamamatsucho
Judy
Phiten Twin Room
Stayed in Mar 2025
Couple
4 review
8.0/10
Very Good
Posted on Apr 21, 2025
Awesome location esp if travelling via Haneda. Does not have toiletries like most other hotels.
Response from Property: Thank you very much for staying at henn na hotel Tokyo Hamamatsucho.Thank you for your kind words about the hotel location.We have taken your comments about the amenities into consideration as valuable feedback.We look forward to welcoming you again.henn na Hotel Tokyo Hamamatsucho
Guest User
Standard Single Room
Stayed in Dec 2024
Solo traveler
4 review
9.0/10
Great
Posted on Jan 27, 2025
Great location for me, was able to visit the places I wanted to go to without many transfers, making the transport easier and less stressful. It was clean, had a nice night view and sunrise view from my room. Very handy to both Hamamatsucho and Daimon Stations.
Response from Property: Thank you for staying at Henna Hotel Tokyo Hamamatsucho. we really appreciate your feedback. Our hotel is located a 1-minute walk from Daimon Subway Station and a 2-minute walk from the North Exit of JR Hamamatsucho Station. It is also in a good location to visit various sightseeing spots such as Tokyo Tower, which can be reached on foot. It is always wonderful to read such positive comments from our guests. We are delighted to know that you felt comfortable and was able to enjoyed the time you spent with us.We will continue striving for improvement and look forward to welcoming you back again. Hen na Hotel Tokyo Hamamatsucho
Gundam Fan
Tower View Deluxe Twin Room
Stayed in May 2024
Couple
15 review
10/10
Outstanding
Posted on Jun 29, 2024
It's right beside the monorail or metro from henada airport. No better place to choose. With a LG styler and excellent Tokyo tower view.
6/10
Response from Property: Thank you very much for staying here this time.As you said, it is located in a convenient place near the station.Our hotel has home-cleaning LG stylers in all rooms.I recommend this equipment because it is a very effective machine during this rainy season.I would appreciate it if you could drop in when you need to come nearby.HENNA Hotel Tokyo Hamamatsucho
Anonymous User
Tower View Deluxe Twin Room
Stayed in Nov 2024
Family
5 review
10/10
Outstanding
Posted on Dec 29, 2024
We were welcome with robots. It is cute. Anyway try to use the express check in. Your check in will be very fast. Everything is smooth.
Response from Property: Dear GuestThank you very much for choosing our hotel from among many other lodging facilities.Thank you for taking time out of your busy schedule to give us your feedback regarding check-in, etc. We will continue to “change” and evolve to make your stay more comfortable.We will continue to “change” and evolve to make your stay more comfortable.We look forward to welcoming you again.Henna Hotel Tokyo Hamamatsucho
Guest User
[LG Styler Room] Standard [ReFa] Twin [All Rooms Non-smoking]
Stayed in May 2024
Family
1 review
7.0/10
Posted on Jun 24, 2024
No staff seen at all. No front counter staff. Amenities were very limited, unlike usual Japanese hotels
Response from Property: Thank you very much for choosing Henna Hotel Tokyo Hamamatsucho.We will continue to take your valuable feedback into consideration as we strive to make your stay with us a pleasant experience.Henn na Hotel Tokyo Hamamatsucho
GodIsGood365Days
[LG Styler Room] Standard [ReFa] Twin [All Rooms Non-smoking]
Stayed in May 2024
Traveling with friends
20 review
10/10
Outstanding
Posted on Jun 22, 2024
A very interesting stay @ HENN NA HAMAMATSUCHO! We were served by 2 friendly robots at the reception counter. We even had our suitcases sent from Karuizawa to the hotel by the Yamato Delivery service. Had a spacious room with a mini sofa set in the room! Will SURELY recommend the hotel to friends. The location is SUPERB! It is near the Daimon Subway Station & Hamamatsucho Station too! Excellent location! The luggage storage for travellers who will be departing late for their flight was on the second floor of the hotel. It was easy to lock our suitcases in the luggage room! Upon departure to Haneda Airport, there was a monorail directly to Haneda Airport! I simply love the location! Will be staying in this hotel during my next trip to Tokyo!
Response from Property: Thank you very much for staying at Henn na Hotel Tokyo Hamamatsucho.We are very pleased to hear that you were satisfied with our location and facilities during your stay. We would like to thank you for your kind words, "I would like to go back again", and we will continue to do our best in the future.All of our staff and robots look forward to seeing you again in the future.Henn na Hotel Tokyo Hamamatsucho