Hotel step Asakusa

Hotel step Asakusa Reviews

Hotel step Asakusa

3-chome-21-1 Higashikomagata, Sumida Ward, Tokyo, JapanSee Hotel Details
Hotel step Asakusa
Hotel step AsakusaHotel step AsakusaHotel step Asakusa
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.2/10
Very Good
34 review
Verified reviews
Location8.9
Amenities8.0
Service7.3
Cleanliness8.6
Filter by:
Sort by:
All reviews(34)
Positive reviews(33)
Reviews with photos/video(9)
Awesome amenities(10)
Great location(10)
Clean and tidy(9)
Easy to get around(9)
Convenient location(8)
Awesome stay(7)
Negative reviews(1)
eshimischi
202
Stayed in Apr 2025
Travel with friends
3 review
8.0/10
Very Good
Posted on May 20, 2025
Very close to SkyTree, comfortable location close to Ginza and Honjo-Asumabashi. We reserved room 202, small but cosy
Guest User
402
Stayed in Apr 2025
Family
3 review
9.5/10
Amazing
Posted on Jun 1, 2025
Near exit A0 honjo azumabashi subway St..only 1 Station from asakusa... Had a comfortable stay....thank you
Guest User
102
Stayed in Nov 2024
Family
1 review
8.0/10
Very Good
Posted on Feb 27, 2025
good location ,comfortable ,very clean , nearly Asakusa temple
Paramitha Messayu
102
Stayed in Dec 2024
Family
1 review
10.0/10
Outstanding
Posted on Feb 2, 2025
Second time we using Asakusa Step Hotel, excellent for my family 😇
N
402
Stayed in Apr 2024
Family
2 review
7.0/10
Posted on May 27, 2024
No elevator for 4th floor, carry heavy luggage quit terrible. Location is good near by the train, but I am always lost the way.
Guest User
402
Stayed in Apr 2024
Travel with friends
5 review
7.5/10
Posted on Jun 10, 2024
It was a nice place to stay in, very good location and very clean property. The only issue we faced was the stairs and the WiFi not working..
WARALEE TINGPATTANA
202
Stayed in Nov 2024
Solo travelers
1 review
6.0/10
Posted on Mar 17, 2025
A little bit small
Marilyn Delos Reyes
102
Stayed in May 2024
Family
1 review
10.0/10
Outstanding
Posted on Jun 16, 2024
Closed to metro and subway.
Jinli
102
Stayed in Mar 2025
Family
3 review
8.0/10
Very Good
Posted on May 4, 2025
The location is very good, the price is moderate, it's less than 5 minutes walk from the subway station, less than 5 minutes walk from 7-11, there's a soba noodle shop next door, and it's a short walk to the Tokyo Skytree
Original TextTranslated by Google
Vick6y6
102
Stayed in Feb 2025
Couples
2 review
6.0/10
Posted on May 19, 2025
The hygiene is not good. There are some packaging bags of goods left by the previous passengers in the cabinet. I left a little late, and the staff directly opened the door with the combination lock.
Original TextTranslated by Google
romerinrenrun
303
Stayed in Nov 2024
Family
1 review
8.5/10
Very Good
Posted on Dec 10, 2024
The hotel is not far from the subway station. The room is clean but small. It has complete facilities. The stairs are quite small. If you bring a large suitcase, you may not be able to carry it up. You have to check in yourself, but the method is not difficult, it is quite easy. The room is quite small. There is not much space to put things. If there are a lot of people, there may not be enough space to put things.
Original TextTranslated by Google
6/7
Guest User
203
Stayed in Oct 2024
Travel with friends
6 review
7.5/10
Posted on Dec 3, 2024
Please be careful when booking this hotel, because this hotel is one of many properties that are hosted on property and often miss check-in information (even if you have already filled in Google to send the check-in guest information, the other party will not respond whether they have received it or not. The Google form will be sent all the time (has it been filled out). It said that the check-in information will be sent five hours before check-in. However, the check-in information was not received within an hour of check-in. I had to call international roaming and barely communicate in English and Japanese to get it. Check-in information! If you still haven't received the check-in information before check-in, remember to keep calling trip customer service or the escrow mailbox one or two days before check-in to get the check-in information, just like us and other groups of foreign guests who are stuck outside the door and can't wait. Check-in information, it’s hard to contact the management, I’m so worried~ Even though the room facilities are small and well-equipped~ You have to sort the garbage by yourself. If you don’t live in a room on the first floor, there are quite steep stairs to climb on the second and third floors, and it will be difficult to carry luggage. It’s quite tiring!
Original TextTranslated by Google
Jianzhihainiu
102
Stayed in Oct 2024
Family
5 review
9.2/10
Great
Posted on Nov 24, 2024
Exit A0 of Honjo Azumabashi Station. There is an alley on the right. Walk along the alley and you will find a vending machine on the left (the second small crossroad) for a while. Turn left and walk about the same distance. This homestay is very close to the Tokyo Skytree and Asakusa. There are convenience stores nearby, bento boxes, grilled offal, izakayas, and the famous salt bread. It only takes about 10 minutes to walk. Very convenient. The homestay has two levels of building access control and room access control. Please pay attention to the landlord's email contact after confirming your stay. Be sure to confirm everything before checking in. Be careful that the room access control will not automatically lock when you go out, and you need to lock the door manually. Room 102, where I stayed, has an independent bathroom, kitchen, and bedroom. It is not big, but there are 2 large beds and a small sofa. Electrical appliances include air conditioning, TV, air filter, refrigerator, electric kettle, dryer, washing machine, and hair dryer. Kitchen utensils include knives, cutting boards, cups, plates, pots, knives and forks. In addition to the hand soap, shampoo, conditioner, shower gel, and clothing deodorizing spray that are generally provided by hotels, there are also dishwashing liquid, toilet, bathroom cleaner, and laundry detergent. However, there are no slippers, towels, toothbrushes and toothpaste, combs, or razors in the room. However, bathroom floor towels and large bath towels are provided. The landlord will respond promptly and enthusiastically to any questions. The landlord will send emails and pictures to clarify the requirements for garbage disposal, but when I threw the garbage, it seemed that some people did not comply. I also saw plastic bottles in the combustible garbage. To be honest, Japan's garbage classification is indeed a bit too harsh, but when in Rome, do as the Romans do, and it is better to be more careful.
Original TextTranslated by Google
6/8
ฉัตรมงคล
303
Stayed in Feb 2025
Travel with friends
1 review
7.5/10
Posted on Mar 27, 2025
The accommodation is near the train station and clean. But what do you expect from the size? And the staff's email response is slower than I thought. I had to use my own internet for 4 days before I could use the Wi-Fi in the room.
Original TextTranslated by Google
MASATO
301
Stayed in Feb 2025
Other
1 review
4.0/10
Posted on Mar 19, 2025
It was my first time using the system and I was confused, which caused me a lot of trouble. I was able to sleep normally in the room.
Original TextTranslated by Google