WPÜ Hotel Shinjuku Reviews

Nice lobby and atmosphere, the tea in the morning was a great bonus!

Strategic location with convenient access to Shinjuku station. Friendly service. Toiletries available at front desk.

Great Service, But Rooms Could Be Quieter The staff at this hotel were exceptionally friendly and helpful—they went above and beyond to assist us, even arranging for our luggage to be sent ahead to our next destination. Their hospitality truly stood out! That said, the rooms were quite compact, and due to the hotel's central location, outside noise (including nightlife and street sounds) was noticeable, especially at night. Light sleepers might want to use earplugs provided in the rooms. Overall, the excellent service made our stay pleasant, but a quieter setting or better soundproofing would have made it even better.

All great. This was my second time here. All staff are friendly and warm. I got a small gift for my birthday, you just let them know in the form about your spacial occasion! So impressive.

great location, small room, good for a quick stay for the location in Shinjuku. Very convenient with 24 hr connivence store just round the corner and heart of Shinjuku.

I had to wait for 2 hours to get my room. I am not interested in its web system. I had to wait for an hour to check my reservation and the room that I finally got to enter was not in the middle of setting up so I had to wait for another one hour to clean my room. And the reception desk people didnt really take care of me. I HAD TO ASK several times to check what going on.

Second time staying here and it was as good as a I remember. The hotel staff was kind enough to accommodate my request to provide me with a room with the same layout as my previous stay. Will definitely stay here again when I come back to Tokyo.

Very friendly reception, well-spoken English. Clean bathroom and good quality towels

The best and so strategic hotel...just located next to the shinjuku train station that very convenient to explore all main attraction in tokyo city...the best thing is for muslim there a lot of halal food nearby and there also foodtruck selling kebab next to the hotel and suprising it was so delicious...

This was my first booked hotel in Japan. I am happy about this hotel although it is small. (I heard all hotels in Japan are like this) The location was perfect in the heart of Shinjuku and less than 10 mins to Shinjuku station. The staff were friendly and easy to communicate with in English. It’s also a hotel where you can choose not to be disturbed by cleaning the room or not. You can put magnetized signs in front of the door. It was really great and I would book again in this hotel given the chance. Pictures are mine and I do travel vlogs! You can search my name from the pictures on youtube or instagram!😬

I like the vibe and location. Very convenient at the city center that is closer to the shopping area and train station yet not right at the busiest street so the environment is quite safe and quiet. The staff speaks very good English and is very helpful and friendly to answer my question. I really enjoy this place.

Wonder-Powered You (WPU) was a wonderful hotel. We thoroughly enjoyed the stay and we left full of wonder and feeling powered! Great staff, great location, great service, great drinks, great food, great candies! ＜3

Loved my stay at WPU. Shinjuku is kinda crazy to navigate but once you get the hang of it, it's super convenient. And the hotel is in walkable distance to the train and the main bus station, and with lots to do around. The staffs at the hotel all have excellent command of English so communication is really easy. They also provide free coffee, tea, juice and bread in the morning. The room was pretty small but has everything you need and I spent most of the day outside anyway so it was not a problem.

Excellent as always. Welcoming Staff and quite fluent in English.