East SQUARE Tokyo Reviews

Very clean, room was as shown in the hotel photos Receptionist can speak English but the standard varies since these are student temp workers. Girl that attended to us on Day 1 was fantastic but on Day 2 our towels weren’t topped up and the guy manning the front closed up early (10.30 instead of 11pm) so we were left without fresh towels Railing at staircase/lift landing area has really wide gaps

we were not informed during booking kids age 3 and below stays for free, as my kids were 5 and 10, as i only included 4 adults, i have to pay more for them kids even though we booked a room big enough for 6 people, train and convenience store are nearby but train station is quite far from the city, cleaner didn’t clean enough the room every 2 days

It was a great experience staying in this cozy hotel. My kids enjoying the warm service from the hotel staffs especially the cheerful guy named Yu. Spacious room, near to train station, helpful hotel staff. I really can’t find any reason that this hotel doesn’t deserve a full star rating.

The room is good design,minimal, big size and comfortable,suitable for families with kids.The Air-Con and heaters are perfect, we felt warm and cozy while we stayed.The staffs are so kind, friendly and lovely. The location is nice, not to busy but nearby the subway station, and have elevator to subway for baby stroller at A3 Exit.(Very good) We are really happy and love this place.

spacious rooms w new facilities. clean and neat. feels like japanese house , tatami mat with washing machine & cooker. no bathtub but it's ok for us. about 200m from Morishita station which have 5 exits , exit A3 with lift. easy access with shinjuku & toei metro line . highly recommended especially for family or groups.

It's very neat and clean, with a full sense of space. The kitchen is fully equipped with pots, pans, bowls and utensils. The shower room is separated from dry and wet areas, with a large mirror and a long table for placing items, and sufficient lighting. 

The hotel is located about 5 minutes away from the subway station. It is very convenient to enter and exit different areas. The nearby environment is also quiet, which I am very satisfied with. When we arrived, the hotel staff introduced us to the equipment and usage in the room in a very friendly and detailed manner, and provided snacks, washing powder, etc. The attitude was very friendly. The environment in the room is also very good, clean and tidy. It has an induction cooker, washing machine, hair dryer, etc. It is very suitable for family travel and I am very satisfied. If there is a chance for my family to come to Tokyo again, I will book again:)

Convenient transportation ~ there are many convenience stores nearby The staff’s attitude is also very good and friendly🫶🏻 Will come again next time

The service staff are very kind and the rooms are comfortable and clean. There are two Japanese-style rooms and one Japanese-style room in the six-person room. The space is well planned and the children like it very much.

There isn't much to do around, but it's very close to the subway station. It wasn't the kind of hotel you go to on a package tour, but it was good enough to have a good time with the cute staff.

房間很大，乾淨整潔，前台美女服務非常謙卑大方有利體貼周到，開始不會開熱水，拖鞋進來給我們打開，有問必答，回答還很細緻入微，酒店門口就可以吸煙，對於吸煙的人來説，完美，周邊小的，大的超市很多，非常方便，地鐵很近，這個是我日本住的最舒服最方便，最有回憶的酒店