2 Chome-2-1 Yaesu, Chuo Ward, Tokyo, 104-0028, JapanSee Hotel Details
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1 night
Guest Reviews
9.8/10
Outstanding
58 review
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Verified reviews
Location9.8
Amenities9.7
Service9.9
Cleanliness9.8
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All reviews(58)
Positive reviews(58)
Reviews with photos/video(17)
Friendly staff(20)
Awesome stay(13)
Awesome rooms(11)
Great location(8)
Loved the view(6)
Awesome amenities(6)
Well decorated(4)
PengMurray
Superior, 1 Bedroom Suite, 1 King, Skyline view
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 17, 2025
Fantastic service! We had to adjust our reservations due to a sudden sickness. The hotel staff is quick to respond and easy to communicate. We appreciate their willingness to to accommodate our change and we truly enjoy our stay at this wonderful hotel! Five Star service all the way! Will definitely stay again for the next visit to Tokyo!
Response from Property: Dear Guest, Thank you for your wonderful review! We are delighted to hear that our team could assist you during your change in plans. Providing exceptional service and ensuring a seamless experience for our guests is always our priority. Your kind words truly mean a lot to us, and we’re thrilled that you enjoyed your stay. We look forward to welcoming you back on your next visit to Tokyo! Kind regards,Yuji TanakaGeneral Manager
Heheyouming
Deluxe King Room With Skyline View
Stayed in Jan 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Feb 27, 2025
Very satisfactory hotel, I like the details of the decoration, the service is so good, you don't need to go to the front desk when you get off the car, the service staff will prepare the room card and take it directly to the room, the window has an unobstructed view of Tokyo, and there is a detailed introduction to the hotel. The equipment is also very good, the pajamas are very comfortable, I want to buy a set, but unfortunately there is no stock in my size, the turndown service time will be booked, there are hot drinks without caffeine, which are different every day, as well as fruits and snacks, with sleep essential oils, lip care, and five breakfast sets, including Chinese, Japanese, Italian and healthy breakfasts, which can be eaten in the room or on the 40th floor, all the same, the gym is also good, there is an outdoor swimming pool, it is a very satisfactory hotel.
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6/19
Response from Property: Dear Guest, thank you for taking the time to share your great review. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
Anihaseyo
Premium, Guest room, 1 King, Imperial Garden view
Stayed in Feb 2025
Solo travelers
63 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Facilities: Very good, the hotel is very new
Sanitation: Very clean
Environment: The hotel is very close to Tokyo Station and is connected by an underground passage, which is very convenient.
Service: Very good. When I asked for directions, the staff took me to Kyobashi Station. The concierge was even better. When I asked the hotel to help me book a restaurant, many restaurants were fully booked. Other hotels disappeared after telling me that they could not book, but Bulgari will continue to pay attention to this matter! When other diners canceled their reservations, the hotel helped me hold the restaurant location and contacted me, which was really great.
View: The room type with garden view I chose is actually a certain distance from the Imperial Palace and it is not very visible due to the obstruction in front. When the weather is good, you can see Mount Fuji from the garden view (based on personal experience), but the weather was not very good during the three days I was there, so I couldn't see it.
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6/9
Response from Property: Dear Guest, thank you for taking the time to share your great review. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
The sound of the subway can be heard in the room. . . The only flaw
Such a pity
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Response from Property: Dear Guest, thank you for taking the time to share your great review. We appreciate your feedback regarding the soundproofing. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
Baiyiqingcongma
Deluxe King Room With Skyline View
Stayed in Dec 2024
Solo travelers
12 review
10.0/10
Outstanding
Posted on Jan 30, 2025
The location is very good, close to Ginza, the room is very large, larger than most hotels in Japan, the facilities are first-class, the hygiene is also very good, the service is very good, in line with first-class standards, worthy of being a product of Bulgari
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6/12
Response from Property: Dear Guest, thank you for taking the time to share your great review. We are delighted to hear that you had a wonderful stay with and enjoyed our rooms and facilities. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
The location is convenient, the hotel is on the 40th-45th floor, and the view is great.
The only problem is that it may be difficult to find Tokyo Station, and the entrance is not very obvious.
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Response from Property: Dear Guest, thank you for taking the time to share your great review. We appreciate your valuable feedback regarding our entrance. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
Guest User
Premium, Guest room, 1 King, Imperial Garden view
Stayed in Dec 2024
Solo travelers
7 review
10.0/10
Outstanding
Posted on Jan 16, 2025
Bulgari Tokyo and Aman Tokyo jointly hold up the ceiling of Tokyo Hotel. The hotel service staff, from the doorman to the front desk including the manager, everyone greeted me warmly and called my name when they saw me, which surprised me. The room service was also very good. If you need anything, it will be delivered to the room within ten minutes. There was a problem with the TV, and the room manager brought people to help me solve the problem carefully. Everyone was very polite and enthusiastic, not to mention the swimming pool and gym, which are extremely luxurious. The room faces the Imperial Palace, Tokyo Station and Tokyo's steel forest. The scenery is unique. It is the most worthwhile hotel to experience in Tokyo!
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6/7
Response from Property: Dear Guest,Thank you so much for your wonderful feedback regarding your recent stay. We are delighted to hear that your experience exceeded expectations, and we truly appreciate your recognition of the exceptional service provided by our team.It’s fantastic to know that our staff, from the doorman to the front desk, made you feel so welcome, and we are grateful for your kind words regarding their warmth and attention. We take great pride in delivering impeccable service, and we are pleased that you felt this in every aspect of your stay, from room service to our team's swift response to your TV issue.We are also thrilled that you enjoyed the luxury of our swimming pool, gym, and the stunning views of the Imperial Palace and Tokyo’s iconic skyline. Thank you again for your kind comments. We look forward to welcoming you back for another unforgettable stay.Kind regards,Yuji TanakaGeneral Manager
Guoran2028
Deluxe King Room With Skyline View
Stayed in Mar 2025
Couples
68 review
10.0/10
Outstanding
Posted on Apr 18, 2025
Beautiful environment, clean and tidy rooms, warm, thoughtful and polite service, the view room is absolutely amazing, there are countless shopping and dining options around, and convenient transportation, it is worth recommending!
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Response from Property: Dear Guest, thank you for taking the time to share your great review. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
Guest User
Deluxe King Room With Skyline View
Stayed in Jan 2025
Solo travelers
14 review
9.2/10
Great
Posted on Feb 13, 2025
The service is very good, the location is very convenient, the decoration is OK, the breakfast is satisfactory, but there is a strange noise in the room, creaking, it rings every ten minutes or so, and it rings frequently at 6 or 7 in the morning! After waking up, I started to feel a little scared! I was afraid of ghosts, but later I listened carefully and found that it was the glass windows and wardrobe that were making the noises! I reported it to the front desk and they dealt with it.
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Response from Property: Dear Guest, thank you for taking the time to share your great review. We appreciate your valuable feedback regarding the noise from the windows and wood. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
Guest User
Deluxe, Guest room, 2 Doubles, Skyline view
Stayed in Dec 2024
Solo travelers
5 review
10.0/10
Outstanding
Posted on Feb 9, 2025
The room layout is good, the scenery is good, the service is good, the location is good, and the surrounding environment is good. The breakfast is not a buffet but a serviced meal
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your great review. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
Anonymous User
Deluxe, Guest room, 2 Doubles, Skyline view
Stayed in Dec 2024
Family
17 review
10.0/10
Outstanding
Posted on Jan 25, 2025
Bulgari's twin rooms are much larger than those in ordinary hotels, and are very friendly to guests who value sleeping comfort.
The rooms are equipped with lighting equipment of various styles and forms, so you can read, work, etc. without disturbing the rest of your roommates.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your great review. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
Xitalaotaitai
Deluxe, Guest room, 2 Doubles, Skyline view
Stayed in Dec 2024
Family
5 review
10.0/10
Outstanding
Posted on Jan 19, 2025
The environment and service of Bulgari Hotel Tokyo are very good👌. The breakfast is not as good as expected. This needs to be improved.
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Response from Property: Dear Guest, thank you for taking the time to share your great review. we appreciate your feedback regarding the breakfast, and we strive on improving. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
Guest User
Deluxe King Room With Skyline View
Stayed in May 2024
Family
20 review
9.7/10
Amazing
Posted on Jul 22, 2024
Personally, I feel that it is better than Amman overall, especially the service, but the facilities are not very child-friendly. For example, children are not allowed to enter the swimming pool after 5 pm unless there are no other guests.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your thoughtful feedback regarding your recent stay at Bvlgari Hotel Tokyo. We’re thrilled to hear that you found our service to be exceptional and that our property stood out to you.We appreciate your comments about our facilities. We understand the importance of creating a welcoming environment for families, and we regret any inconvenience caused by our swimming pool policy. Your feedback is invaluable, and we will certainly review our policies to explore how we can better accommodate families and ensure a more inclusive experience for all our guests.Thank you once again for your insights and for choosing Bvlgari Hotel Tokyo. We hope to have the opportunity to welcome you and your family back in the future.Best regards,Yuji TanakaGeneral Manager
Leon
Deluxe King Room With Skyline View
Stayed in Feb 2025
Couples
7 review
10.0/10
Outstanding
Posted on Mar 12, 2025
I prefer the location, and personally feel it is more comfortable than Aman.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your great review. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager
Guest User
Deluxe King Room With Skyline View
Stayed in Aug 2024
Business travelers
25 review
10.0/10
Outstanding
Posted on Nov 2, 2024
High standard, highly recommended
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your great review. We look forward to welcoming you back. Kind regards, Yuji Tanaka General Manager