Smile Hotel Tokushima

Smile Hotel Tokushima Reviews

Smile Hotel Tokushima

Motomachi, 1-24, Tokushima City, Tokushima Prefecture, 770-0834, JapanView Hotel Details
Smile Hotel Tokushima
Smile Hotel TokushimaSmile Hotel TokushimaSmile Hotel Tokushima
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Smile Hotel Tokushima Guest Reviews

4.5/5
Great
79 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(79)
Positive reviews(75)
Reviews with photos/video(22)
Friendly staff(20)
Clean and tidy(19)
Convenient location(18)
Great location(15)
Awesome stay(14)
Awesome rooms(10)
Great value for money(8)
Delicious breakfast(8)
Negative reviews(4)
Trissy
Twin Room Non Smoking
Stayed in Oct 2024
Family
6 review
4.7/5
Amazing
Posted on Nov 20, 2024
The hotel is clean and has car park in the building. But we park in the building opposite, we can still get the same parking fee at 1000 yen per night. The hotel is clean and in the downtown. Shopping malls and train station are nearby.
Response from Property: Thank you for using Smile Hotel Tokushima.Thank you for choosing our hotel from the many hotels available.We are very happy to read that you were satisfied with your stay.Our hotel is always committed to providing hospitality with our motto of peace of mind, safety, and comfort, and we will do our best to accommodate your requests.We will continue to work hard to ensure that this will continue to be a place where you can feel at ease and meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to welcoming you again.Smile Hotel Tokushima Front Desk
Guest User
Twin Room Non Smoking
Stayed in Dec 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Jan 15, 2025
Good hospitality and friendly staff! The room is clean and tidy! Good recommendation!
Response from Property: Thank you for using Smile Hotel Tokushima. Thank you for choosing our hotel from the many hotels available. Thank you again. We are very happy to read that you were satisfied with your stay. Our hotel is always committed to providing hospitality with our motto of peace of mind, safety, and comfort, and we will do our best to respond to your requests. We will continue to work hard to ensure that this will continue to be a place where you can feel at ease and meet your expectations. Thank you for taking the time to post this review despite your busy schedule. We look forward to welcoming you again. Smile Hotel Tokushima Front Desk
Guest User
Single Room Non Smoking
Stayed in Oct 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on Nov 21, 2024
Location was very good as it was very close to the JR station. Furniture looked quite new. Room rate was good and the room had a beautiful river view. Room was spacious enough with sufficient illumination. Staff was nice and could speak some English. The hotel got a big lobby.
Response from Property: Thank you for using Smile Hotel Tokushima.Thank you for choosing our hotel from the many hotels available.We are very happy to read that you were satisfied with your stay.Our hotel is always committed to providing hospitality with our motto of peace of mind, safety, and comfort, and we will do our best to accommodate your requests.We will continue to work hard to ensure that this will continue to be a place where you can feel at ease and meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to welcoming you again.Smile Hotel Tokushima Front Desk
DWHall
Double Room - Non-Smoking
Stayed in Sep 2024
Family
6 review
4.2/5
Very Good
Posted on Oct 22, 2024
A little bit dated. Beds were super firm which was great. All standard amenities included. When checking in staff were kind but we didn't get much of an explanation of hotel facilities which is a shame because the hotel is actually attached to a library which guests my use with a special card from the hotel. Proximity to the station was good.
Response from Property: Thank you for using Smile Hotel Tokushima.We deeply apologize for the insufficient information provided about our facilities during your stay.Our hotel is always committed to providing hospitality with the motto of peace of mind, safety, and comfort, and we will do our best to accommodate your requests.We hope to continue to be a place where you can feel at ease and to meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to welcoming you again.Smile Hotel Tokushima Front Desk
Anonymous User
Twin Room Non Smoking
Stayed in Feb 2024
Couples
31 review
3.5/5
Posted on Mar 3, 2024
Old hotel but clean, staffs are helpful. Close to JR station.
Response from Property: Thank you for using Smile Hotel Tokushima.Thank you for choosing our hotel from the many hotels available.We are very happy to read that you were satisfied with your stay.Our hotel is always committed to providing hospitality with our motto of peace of mind, safety, and comfort, and we will do our best to accommodate your requests.We will continue to work hard to ensure that this will continue to be a place where you can feel at ease and meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to welcoming you again.Smile Hotel Tokushima Front Desk
Yjacky
Twin Room Non Smoking
Stayed in Nov 2024
Business travelers
73 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Good good
Response from Property: Thank you very much for using Smile Hotel Tokushima.We are very happy to read that you were satisfied with your stay.Our hotel is always committed to providing hospitality with the motto of peace of mind, safety, and comfort, and we will do our best to meet your requests.We hope that we can continue to be a place where you can feel at ease and that we will continue to do our best to meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to seeing you again.Smile Hotel Tokushima Front Desk
Otgonerdene
Double Room - Non-Smoking
Stayed in Oct 2024
Family
5 review
4.0/5
Very Good
Posted on Nov 19, 2024
Very good
Response from Property: Thank you for using Smile Hotel Tokushima.Thank you for choosing our hotel from the many hotels available.We are very happy to read that you were satisfied with your stay.Our hotel is always committed to providing hospitality with our motto of peace of mind, safety, and comfort, and we will do our best to accommodate your requests.We will continue to work hard to ensure that this will continue to be a place where you can feel at ease and meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to welcoming you again.Smile Hotel Tokushima Front Desk
Momomo926
Double Room - Non-Smoking
Stayed in Oct 2024
Couples
36 review
3.7/5
Posted on Nov 21, 2024
The hotel is located near Tokushima Station, on the 8th to 11th floors of the Mitsukoshi Department Store. The location is convenient. The hotel facilities are older, the air-conditioning system is hot and cold, and the quilts are also glued. However, the overall service is good, the environment is clean, and the breakfast is very good. There are many styles and fresh delicacies. If you book this hotel, you must add breakfast. After adding breakfast, it is very cost-effective.
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Response from Property: 非常感謝您使用德島微笑酒店。非常感謝您在眾多飯店中選擇我們飯店。我們很高興得知您對住宿感到滿意。我們的飯店始終以「安心、安全、舒適」為座右銘，盡力滿足客人的要求。我們將繼續努力，繼續成為讓您安心的地方，滿足您的期望。感謝您在百忙之中抽空發文。我們期待再次使用您的服務。德島微笑飯店前台
Zhuangzhuangqizi
Twin Room Smoking
Stayed in Sep 2024
Other
9 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The room is large in Japan and very clean. You can pick up bathroom supplies in the lobby as needed. When you wake up, you can see the beautiful mountains and scenery. The facilities are complete and the service is very good. They are very enthusiastic. They also actively provide luggage storage services when you check out early. There is a shopping mall downstairs, which is very convenient for shopping and eating. It's very good👌
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Response from Property: 非常感謝您使用德島微笑酒店。 我們很高興得知您對住宿感到滿意。 我們的酒店始終以“安心、安全、舒適”為座右銘，竭盡全力滿足客人的要求。 我們將繼續努力，繼續成為讓您安心的地方，滿足您的期望。 感謝您在百忙之中抽出時間來發帖。 我們期待再次使用您的服務。 德島微笑酒店前台
3X9C
Double Room - Non-Smoking
Stayed in Aug 2024
Solo travelers
31 review
4.5/5
Great
Posted on Sep 6, 2024
It takes about 3 minutes to walk from Tokushima Station. The room is not big and the walls are a bit dirty. Although the equipment is a bit old, it has everything you need. The breakfast is very delicious and not expensive. I highly recommend it.
Original TextTranslated by Google
Response from Property: Thank you very much for using Smile Hotel Tokushima. We are glad to hear that you were satisfied with your stay. Breakfast focuses on menus using seasonal ingredients local to Tokushima, and local menus are also available. Please enjoy it when you use it again. Our hotel always takes "security, safety and comfort" as its motto and does its best to meet your requirements. We will continue to work hard to continue to be a place where you feel safe and meet your expectations. Thank you for taking time out of your busy schedule to post. We look forward to seeing you again. Tokushima Smile Hotel
Guest User
Single Room Non Smoking
Stayed in Jan 2025
Travel with friends
12 review
4.5/5
Great
Posted on Feb 17, 2025
The room is a little small but it's okay. The hygiene is average for a Japanese hotel. I don't have much to say about the other things. Oh, it's close to Matsuyama Station, but I wanted to go to Dogo Onsen...
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Guest User
Single Room Non Smoking
Stayed in Jan 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 12, 2025
It's close to Tokushima Station and very convenient. The rooms are very clean and tidy. I checked in quite late, so I wasn't able to check out the shops. There is a convenience store near Tokushima Station.
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Guest User
Twin Room Non Smoking
Stayed in Jul 2024
Travel with friends
42 review
3.7/5
Posted on Aug 6, 2024
The room itself was average. The hotel's parking lot is contracted, not exclusive to the hotel, and was difficult to find for the first time. Although it was said to be 1,000 yen at most from 15:00 to 10:00 the next day, it actually cost 1,600 yen. I don't know what the problem was. The next day I found a nearby parking lot, which only charged 700 yen a day on weekdays.
Original TextTranslated by Google
Response from Property: Thank you very much for using Tokushima Smile Hotel. Thank you very much for choosing our hotel among many hotels. The parking fee is as follows. "15:00 - 10:00 the next day 1000 yen" "Overtime fee 300 yen per hour" It seems that the parking fee paid by the customer includes the 2-hour overtime fee. Our hotel always takes "safety, security, and comfort" as its motto and does its best to meet the requirements of guests. We will continue to work hard to continue to be a place where you can feel at ease and meet your expectations. Thank you for taking the time to post in your busy schedule. We look forward to using your service again. Front desk of Tokushima Smile Hotel
Philipp Maas
Single Room Non Smoking
Stayed in Jun 2024
Solo travelers
27 review
4.2/5
Very Good
Posted on Jul 20, 2024
It's conveniently located near the station, but it's just an ordinary business hotel, and the only disappointment was that the rooms were a little old. Good value for money.
Original TextTranslated by Google
Response from Property: Thank you for using Smile Hotel Tokushima. Thank you for choosing our hotel from the many hotels available. We would like to express our gratitude once again. Our hotel is always committed to providing safety, security, and comfort, and we do our best to meet our customers' requests. We hope to continue to be a place where you can feel at ease, and we will continue to work hard to meet your expectations. Thank you for taking the time to post this review despite your busy schedule. We look forward to seeing you again. Smile Hotel Tokushima Front Desk
Kotenshi
Twin Room Non Smoking
Stayed in Nov 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The hotel is conveniently located, not far from the JR station. Although the room is a bit small, it is very cost-effective for this price. Tokushima City is relatively small, and it is convenient to go anywhere from the hotel.
Original TextTranslated by Google
Response from Property: 非常感謝您使用德島微笑酒店。我們很高興得知您對住宿感到滿意。我們的酒店始終以“安心、安全、舒適”為座右銘，竭盡全力滿足客人的要求。我們將繼續努力，繼續成為讓您安心的地方，滿足您的期望。感謝您在百忙之中抽出時間來發帖。我們期待再次使用您的服務。德島微笑酒店前台