No.1037 Dongli Avenue, Dongli Lake Resort, Dongli District, Tianjin, 300309, ChinaView Hotel Details
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Evergrande Hotel,Tianjin Dongli Lake Guest Reviews
9.1/10
Good
3150 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.0
Service9.3
Cleanliness9.1
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All reviews(3150)
Positive reviews(3053)
Reviews with photos/video(963)
Perfect for kids(453)
Relaxing hot springs(451)
Large rooms(443)
Friendly front desk staff(187)
Has facilities for children(77)
Luxurious(54)
Secluded lake view(31)
Negative reviews(97)
Mr. Panda
Sen Breath Healthy Double Bed Room
Stayed in May 2024
Business travelers
4 review
10.0/10
Outstanding
Posted on Jul 5, 2024
We were very surprised at our experience. We were not expecting much because the price was so reasonable but we ended up deciding to plan our school trips to this location. We are looking forward to discussing these opportunities with your team 🤝
Response from Property: "Dear guests: Due to the business development needs of the company," Tianjin Dongli Huheng Hotel "is officially changed to" Tianjin Guanhu Castle Hotel ".Tianjin Dongli Lake Hengda Hot Spring Tourism Area, a national 4A scenic spot, is equipped with 100,000 square meters of lakeside garden landscape, which is called a living paradise rich in pure negative oxygen ions. Mori Respiratory Health Room, Liquan Bay Soup Room, derived from the natural hot spring 1494 meters underground, rich supporting facilities, to provide you with quality service. Thank you very much for your recognition of us. Looking forward to meeting you next time!"
Derek
Featured Room (Double Bed)
Stayed in May 2023
Business travelers
5 review
3.5/10
Posted on Jun 16, 2023
This is a empty lavish hotel, it looks like a palace but nothing for comfortable living. They can’t even number the rooms in sequence, no fork and knife for meals, nicely displayed Starbucks dispenser but no cup available, etc. No value for expensive room rates.
Response from Property: Dear guest, we appreciate your feedback and we are deeply sorry for the problem you raised. We will report the problem to the relevant departments and take measures to improve it as soon as possible. We are always striving to provide quality service and your feedback is key to our improvement. Thank you for your patience and support, we will continue to work hard to provide you with a better experience.
Xihuansuanbushicu
Sen Breath Healthy Double Bed Room
Stayed in Jun 2022
Family
18 review
10.0/10
Outstanding
Posted on Jul 21, 2022
I like this hotel very much and have stayed in many similar resorts before, but not as many activities as here. Love the hot springs, the children's fun center. I also like the design of the room, which is very large and spacious, with a balcony, so it is very ok to watch the scenery. I was deeply impressed by the butler service here. As I am Japanese, a lady named Linda Zhang communicated with me throughout the check-in process and added my wechat account, telling me to do nucleic acid and other intimate matters, as well as helping me to delay check-out. Thank you very much! I'll come again next time!
Response from Property: Dear guests, thank you very much for your recognition of the tourist area and our staff, we are always in the running stage, we will continue to work hard, improve the service, committed to provide you with the most perfect check-in experience, sincerely look forward to your next visit, wish you a happy life!
Guest User
Sen Breath Healthy Twin Room
Stayed in Jun 2022
Family
47 review
5.0/10
Posted on Aug 15, 2022
Very close to Happy Valley. However, no shuttle service so inconvenient. Rooms have high ceilings and big. Clean and good views. Inside good. However, outside the rooms is dated. There appeared to be a leak in the hallway with a bucket collecting water. Outside pool - exercise building looks like it was in disrepair. Pool had a plastic gate separating the shallow kid section from the deeper side. However, the bars where broken in several areas. A child could easily get their head caught underwater. I hope the management can change this before it is too late. We arrived late but no room service or restaurants open at 9:00 pm. Very strange for a hotel that says it is 5-star. Big breakfast and big rooms but seems like one could do better.
Response from Property: Dear guest, we are very sorry for not providing you with a perfect check-in experience. We will feedback your problem to the relevant department head and make timely adjustments to avoid the recurrence of such problems. Looking forward to your next visit and wish you a happy life!
Guest User
Hot Spring Boutique Hot Spring Room (Double Bed)
Stayed in Mar 2025
Couples
3 review
10.0/10
Outstanding
Posted on Apr 22, 2025
I went to run a half marathon and booked a nearby hot spring hotel. I didn't expect to be pleasantly surprised. The whole hotel is designed in European style and covers a large area. I also saw couples taking wedding photos here. The group-purchased room is more than 50 square meters. You can take a hot spring bath indoors. Even the hot spring pool has disposable bath bags laid out in advance, which is very thoughtful. It is just right for relaxing the whole body after running. Of course, there are many public hot springs, including more than a dozen indoor and outdoor pools of various sizes, and a special play area for children. The breakfast is also very rich, a combination of Chinese and Western, and Tianjin's special Gabacai pancakes. Opposite is Happy Valley. If you want to relax for two or three days, it is worth coming.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your enthusiastic evaluation of us! We are very glad that you chose to stay in our hot spring hotel after the half marathon and were satisfied with our services and facilities. Your feedback is a great encouragement to us and a driving force for our continuous improvement.
We are committed to providing every guest with an experience beyond expectations. From the elegant European design to the well-arranged hot spring area, to the rich and diverse breakfast options, we strive to make every detail comfortable and relaxing for you. We are honored to know that you enjoyed the comfort of indoor hot springs in the hotel and were satisfied with the facilities and environment of the public hot spring area. At the same time, we are very happy to see couples leaving beautiful memories here and children laughing in the exclusive play area.
The proximity of our hotel to Happy Valley adds a lot of fun to your leisure time. If you plan to relax for two or three days in the future, this is indeed an ideal choice. We look forward to serving you again and making every stay an unforgettable experience. Thank you again for your valuable evaluation and wish you a happy life!
Guest User
Sen Breath Healthy Twin Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 12, 2025
The service is very thoughtful, and there is a butler! Eat, drink and play all in one, you can play with your baby all day! The child fell asleep before checking out, and the check-out time was postponed for a long time. I am very grateful🙏 It was a very pleasant stay, the child had a lot of fun, and I will come again if I have the chance!
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們的認可與鼓勵,我們深感榮幸。得知您的孩子在酒店玩得開心,我們倍感欣慰。我們承諾,每一份細心與關注都將傾注於每一位賓客,無論是貼心的服務還是定製的小童活動,皆為讓您的體驗更加難忘。針對高需求情況,我們建立有更靈活的退房政策,以最大限度地滿足您的個性化需求。承諾此次的超時退房,是我們對您體驗重視的體現。在此,我們鄭重承諾,對於符合邀請條件的客人,未來有機會還將提供更多專屬優惠和服務。期待您再次光臨,與我們共同創造更多美好回憶。
Guest User
Sen Breath Healthy Twin Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 21, 2025
The hotel environment is great, the hot springs are clean, the recreational projects are rich, the front desk service attitude is good, and I had a lot of fun. The hotel is located opposite Happy Valley. I will choose to stay in this hotel next time I go there.
Service: The front desk service is very good. I specially added WeChat to contact you at any time
Environment: The hotel is large and the environment is very good
Facilities: Complete facilities
Original TextTranslated by Google
Response from Property: 非常感謝您對我們的高度評價和選擇。聽到您在酒店度過了愉快的時光,我們感到非常欣慰。尤其感謝您提出的寶貴建議,關於前台服務人員在離店前一天主動添加微信以備後續聯繫這一建議,我們將立即實施並推廣此服務,以便能更好地為下一位入住的您提供更加便捷且個性化的服務體驗。再次感謝您的反饋,我們承諾保持並不斷提升服務質量,期待您再次光臨,繼續為您帶來更多難忘的體驗。
Guest User
Sen Breath Healthy Twin Room
Stayed in Mar 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on Apr 6, 2025
This time, the experience at Tianjin Dongli View Hotel was simply amazing! I must praise their housekeeper service. From the moment I checked in, the housekeeper has been following up attentively. Whether it is asking about surrounding attractions or needing additional daily necessities, sending a WeChat message, the housekeeper can always respond quickly and help solve the problem. The efficiency is super high, and the attitude is friendly, which makes people feel particularly warm.
The conditions of the hotel itself are also very good. The room is spacious and bright, the decoration is elegant, and the layout is very attentive. The bedding is soft and comfortable, and I slept very well at night. The bathroom is separated into dry and wet areas, and all kinds of toiletries are available, and the quality is also good.
The hotel's supporting facilities are rich and diverse. The water quality of the indoor swimming pool is clear, and it is very enjoyable to swim; the gym equipment is brand new and complete, which meets my daily exercise needs. The restaurant provides a wide variety of meals, and the taste is also great. There are many breakfast choices, which start a day full of vitality.
The geographical location is even more amazing. The surrounding transportation is convenient, whether it is traveling or shopping, it is very convenient. There are also many attractions nearby, and it is easy and comfortable to play. I really can't find fault with this stay. Next time I come to Tianjin, I will definitely choose here!
Original TextTranslated by Google
Response from Property: 感謝您的入住體驗
Guest User
Sen Breath Healthy Twin Room
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 21, 2025
The environment of Tianjin Guanhu Castle is great! The room is spacious, bright, clean and warm. When you open the window, you can see the rippling lake view, as if you are in a painting. The staff is considerate and thoughtful, the breakfast is rich and delicious, and it is super comfortable from check-in to check-out. The experience is perfect. The children have a lot of fun. I recommend staying here!
Original TextTranslated by Google
Response from Property: 尊敬的客人,看到您對我們的熱情好評,我們倍感榮幸與感激!得知您和家人都在這次天津觀湖城堡之旅中擁有難忘的體驗,我們深感欣慰。您的滿意是我們不斷追求的目標。對於餐廳的美味早餐和寬敞明亮的客房,我們將持續優化品質,確保始終如一的美味和舒適。針對小朋友們的娛樂設施,我們還會增加多樣化的活動,以讓孩子也能在度假中快樂成長。再次感謝您的寶貴反饋,您的滿意是我們最珍貴的認可。期待您的再次光臨,願我們能繼續為您創造更多美好回憶。
Huanranxinjing
Sen Breath Healthy Twin Room
Stayed in Mar 2025
Family
8 review
10.0/10
Outstanding
Posted on Apr 21, 2025
The hotel service is very good and enthusiastic. The butler at the front desk provided meticulous service during the stay. Thank you very much. The hotel rooms are clean, sanitary and luxurious. The facilities in the room are also very complete, with a large balcony, a large bathtub, a full-length mirror, in short, it is fully equipped. By the way, there are also various recreation centers, where you can swim, exercise, play in the naughty castle, hot springs, and buffet. I came with my family and everyone had a great time. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: 尊敬的客人, 非常感謝您的熱情點評和對我們的讚賞。我們深感榮幸能為您和您的家人提供如此滿意的服務和體驗。我們特別高興知道前台管家的熱情接待和無微不至的服務給您留下了深刻印象,同時對房間的設施配備、清潔度以及各種娛樂設施的完善表示感謝。 為您和家人帶來愉快的度假體驗是我們最大的追求。如果在接下來的任何篇章中,我們有機會再次為您服務,我們承諾將努力創新,給您帶來超出預期的體驗。再次對您給予我們的信任和讚美表示感激,期待下次與您的重逢。 祝您生活愉快,健康快樂! 此致敬禮
Guest User
Sen Breath Healthy Twin Room
Stayed in Mar 2025
Family
12 review
10.0/10
Outstanding
Posted on Apr 21, 2025
The check-in experience was great! The front desk was enthusiastic and efficient, and the room attendants greeted us with a smile. When you check in, you can add the housekeeper's WeChat if you need it. If there are any problems, they can be coordinated and solved at any time. The room is clean and tidy. I will bring my family here next time.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對我們酒店的極力肯定與寶貴建議。您的滿意就是我們最大的動力。我們注意到您提到的管家微信服務,目前我們已建立起管家服務流程,所有員工皆需培訓並熟練掌握如何提供無縫連接的個性化服務。對於房間的清潔度和整潔度,我們一直堅持高標準維護,確保每位客户的居住體驗。您的家人在下次來訪定會同樣享受。我們期待在未來接待您與家人,再次體驗這份温馨與便捷。再次感謝您的反饋,您的滿意就是我們前進的方向。
Guest User
Hot Spring Room (2 Beds)
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 5, 2025
I was very satisfied with my stay in the [Tangwu Room] this time. The location, service and facilities are impeccable! The details are also in place, such as providing free mineral water, charging cables, etc., which is very considerate.
The front desk staff is friendly, check-in and check-out are very efficient, and any needs can be solved in time.
Service: Especially thoughtful
Original TextTranslated by Google
Response from Property: 感謝您的入住分享,我們將竭誠為您服務。
Guest User
Sen Breath Healthy Twin Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 5, 2025
A friend recommended this hotel. The former Evergrande Hotel is really grand. The front desk lady is really busy during the holidays but her service enthusiasm has not diminished at all. I added the housekeeper Xiaoxiao's WeChat when I checked in. I can contact her at any time if I need during my stay. It is very convenient. The number of guests on holidays is large, so it is very considerate to put mineral water in the lobby for free. The room is large and the lighting is good. The hotel is located in an area with no traffic restrictions. It is only 5 minutes away from the highway. The transportation is very convenient. The breakfast is rich and the taste is what I like. The room rate is very suitable during holidays. The housekeeper helped to register the license plate, and it is free to go in and out. I will stay in this hotel next time!
Original TextTranslated by Google
Response from Property: 非常感謝您的厚愛與肯定,您的滿意是我們最大的動力!看到您對管家笑笑及前台小姐姐的服務讚譽有加,也十分感動。我們會將這份温馨的分享傳遞給團隊,確保這樣的貼心服務能持續傳遞。關於節假日高峯期間的忙碌,我們正積極優化接待流程,增加人手及自助服務設備,力求提供更流暢的入住體驗。對贈送礦泉水和免費停車場的反饋,我們會繼續提供這些貼心服務,提供一個舒心的住宿環境。您提到的早餐豐盛且口味適口的問題,我們會持續努力,提高餐品質量與選擇,期待您的下次光臨,我們定為您帶來更美好的旅行體驗。再次感謝您的寶貴建議和推薦,您的認可是對我們工作的最好鼓勵和支持。
Degula👻
Sen Breath Healthy Double Bed Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 5, 2025
The whole family went out to play during the short holiday, but we were afraid that there would be too many people in the scenic area. We chose this one because we can soak in hot springs, which is convenient for children and there are many areas to play. There is a closed playground, indoor, and a game room. Boys like to play racing cars more, and they have both here. You can also ride horses outdoors. We went there on the first day of Qingming Festival. The overall area is large, and we don’t have to queue up for any activities. There were three adults and one child. In addition to the breakfast provided by the two rooms, all the activities we chose + two additional buffets cost a total of 800. The tickets for an amusement park in a shopping mall in Beijing cost more than 100 yuan, so this is still a good deal.
Original TextTranslated by Google
Response from Property: 非常感謝您的光臨與精彩點評,我們深感榮幸您的家人在小長假裏的快樂時光中選擇了我們作為親子活動目的地。您的反饋對我們來説是巨大的動力與肯定。對於您的家人能享受到豐富的室內遊樂、室外活動,以及無需排隊的高效遊玩體驗,深感欣慰。在餐飲方面,我們努力提供性價比高的服務,很高興得知自助餐能夠物超所值地滿足您全家人的需求。我們承諾,在之後的工作中將不斷優化設施和服務,尤其是在排隊管理與菜品選擇上,以期為更多的客人帶來無與倫比的滿意度。期待您及家人再次光臨,一同見證我們的努力與進步。再次感謝您的寶貴評價,您的聲音至關重要,幫助我們不斷提升。
Guest User
Sen Breath Healthy Twin Room
Stayed in Mar 2025
Family
5 review
10.0/10
Outstanding
Posted on Apr 5, 2025
The room is clean and sanitary. There are many types of breakfast. The hot spring is large, both indoors and outdoors. Zhang Yurou at the front desk provides good service
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your affirmation and support! We are glad to know that you had a pleasant time in our hotel and spoke highly of the room cleanliness, breakfast variety, hot spring facilities and front desk service. Your satisfaction is our greatest motivation. Since you have given special praise to our front desk staff, Zhang Yurou, we will make sure she knows your recognition. We believe that this encouragement will add another layer of pride and enthusiasm to her excellent service. If the service does not meet your expectations in any aspect, please be assured that our goal is to make every guest feel perfect. If there is anything we need to improve or provide additional services in the future, we hope you will come back and let us know in person or provide valuable feedback through the booking platform. In addition, in order to continuously optimize the accommodation experience, we appreciate your mention of specific details, which will help us to make precise improvements. Please continue to choose us as your first choice for future accommodation. We promise to work hard to provide services and facilities that exceed your expectations. Thank you again for your stay and valuable comments. We look forward to your next visit and make every encounter between us a wonderful memory.