The Westin Hapuna Beach Resort

The Westin Hapuna Beach Resort Reviews

The Westin Hapuna Beach Resort

62-100 Kauna’oa Drive, Kohala Coast, The Big Island (Hawaii island), Hawaii, 96743View Hotel Details
The Westin Hapuna Beach Resort
The Westin Hapuna Beach ResortThe Westin Hapuna Beach ResortThe Westin Hapuna Beach Resort
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The Westin Hapuna Beach Resort Guest Reviews

4.1/5
Very Good
49 review
Verified reviews
Location4.1
Amenities4.2
Service4.0
Cleanliness4.1
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All reviews(49)
Positive reviews(46)
Reviews with photos/video(27)
Awesome stay(23)
Great service(15)
Loved the beach(8)
Awesome rooms(6)
Great swimming pool(6)
Convenient location(5)
Negative reviews(3)
Jaewon
Two Queen Room with Balcony and Partial Ocean View
Stayed in Feb 2024
Family
6 review
3.5/5
Posted on Mar 5, 2024
It was a wonderful place where my family and I could enjoy a comfortable trip. I'd like to stay longer next time if given the chance. It seems like it would be a good idea to prepare in advance for the lack of amenities around the hotel.
John Peter
King Room with Balcony and Partial Ocean View
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 4, 2023
The best resort in the USA! Thank you Trip.com, great location at the lowest price!
Pedro
King Room with Balcony and Partial Ocean View
Stayed in Aug 2022
Family
4 review
4.5/5
Great
Posted on Aug 20, 2022
Modern hotel with a beautiful design and in a good location. The highlight would be the beach, which is excellent. Friendly and helpful staff. Wide and comfortable rooms. The hotel should have at least one more restaurant, since the main restaurant closes two days per week. It would also be worthwhile to have bar/restaurant service on the beach. Nevertheless, it is a hotel that I would highly recommend.
Guest User
King Room with Balcony and Partial Ocean View
Stayed in Feb 2023
Couples
2 review
5.0/5
Outstanding
Posted on Feb 12, 2023
We loved every aspect about the hotel. It was well appointed. The rooms were amazing. The service was great. The sister property was a nice bonus. The beach was awesome and not a piece of plastic was seen on the beach or in the ocean. The check-in experience was pleasantly memorable with leis and welcome beverage. The reuseable water bottle may be the best gift I have received ever. We will be back and hopefully stay longer and more often.
hidayaterwin
King Room with Balcony and Partial Ocean View
Stayed in Jul 2022
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 19, 2022
What a wonderful resort In the middle of a golf course Lovely Hapuna white sandy beach on the back Good variety of food
Guest User
King Room with Balcony and Partial Ocean View
Stayed in Jun 2022
Couples
1 review
4.5/5
Great
Posted on Jun 7, 2022
it was a great stay for our hineymoon. can't be better.
르미
King Room with Balcony and Partial Ocean View
Stayed in Oct 2022
Couples
4 review
4.5/5
Great
Posted on Oct 28, 2022
So Good
Guest User
Ocean View Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
I visited this place during the honeymoon and couldn't forget the perfection, so I visited it again It's a place where I want to visit every year, with the condition/view/facilities/service+the pretty night sky Hapuna Beach is the best beach in Hawaii👍 Isn't it the #1 place to stay in the Big Island?
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Guest User
Partial Ocean View
Stayed in Feb 2024
Couples
1 review
1.0/5
Posted on Feb 17, 2024
After staying for 5 nights, there were a total of 3 mice in the room. One of them climbed directly along the wall to the ceiling, just above the head of the bed. Later, I brought two sticky mouse boards to take away two of them. After telling the front desk about this situation, the hotel only helped reduce the parking fee. Maybe it was because we seemed too talkative? pest control is needed. Come if you like Mickey Mouse 🤡
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Guest User
Two Queen Room with Balcony and Ocean View
Stayed in Jan 2024
Family
37 review
4.0/5
Very Good
Posted on Jan 29, 2024
The hotel's location is unique, but it still takes more than half an hour's drive from the attractions. I booked a twin room with sea view. When I checked in, the front desk gave me a partial sea view room. I felt something was not right on the spot, so I immediately took out the order to check. , pretending to look for it for a long time before saying it was a mistake. But you have to pick it up after 16:00. Okay, so we went to the scenic spot first and came back to get a room in the evening. When we came back in the evening, we got a room that was super far away, and we could see that it was all houses (as shown in Figure 1). It seemed to be no different from the partial sea view? I responded to Ctrip and said that I need to contact the agent. The agent contacted me for a long time and said that the resort fee will be waived for the last 2 days of the 3 days and a hotel voucher of 100 US dollars... I can only admit it. The entire hotel environment is still very beautiful. I don’t know if it is targeted at China. I'm very impatient when I ask the guest room to pick up something and throw it away. In addition, the children's swimming pool is being renovated and the dust is very big. Anyway, I will definitely not come here next time in Oshima. It is more convenient to book a hotel near Captain Cook directly.
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리뷰어…
Partial Ocean View
Stayed in Jan 2024
Family
8 review
3.5/5
Posted on Jan 22, 2024
This was my second return visit, and it was a comfortable accommodation that did not disappoint. Although the location is a little far away, it was a great resort where you can enjoy a full stay while feeling nature and the beach. Daniel, the front office manager, provides sincere answers to advance request emails and tries to accommodate the customer's needs as much as possible. Thank you, I was satisfied with the hotel's service. The spacious rooms, balconies, and cleanly renovated bathrooms were comfortable, and the ocean view from the balcony was beautiful. The beds were in good condition so you could sleep comfortably, and you could relax in the quiet swimming pool. The facilities and restaurant were also satisfactory, so it was comfortable and I would like to visit again. I highly recommend it as it is a good resort. If you visit the same resort, Manuakea Resort, which is a 20-minute walk away, you can have fun while using the various atmosphere and facilities.
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Guest User
Ocean View Room
Stayed in Aug 2024
Travel with friends
35 review
4.0/5
Very Good
Posted on Aug 17, 2024
It's OK, the view is unbeatable, and the beach provides supplies for all marine activities
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Changyuanbolvehou
King Room with Balcony and Partial Ocean View
Stayed in Jan 2024
Couples
15 review
3.0/5
Posted on Jan 12, 2024
The accommodation has no special features. The breakfast at the hotel is very average. There are no restaurants nearby for dinner. We can only eat at the hotel. The better Meradia is not open. We can only eat at the beach restaurant, which is terrible. It is not a pleasant stay.
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영바라규
Partial Ocean View
Stayed in Dec 2023
Couples
3 review
4.7/5
Amazing
Posted on Dec 6, 2023
It was such a fantastic experience!~~ There are no downsides at all except that it is a long distance from the accommodation to tourist attractions or food places!
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Anonymous User
King Room with Balcony and Partial Ocean View
Stayed in Aug 2023
Couples
3 review
5.0/5
Outstanding
Posted on Sep 1, 2023
I visited on a whim. There was nothing around. The facilities and room service are top notch. The view and breakfast were absolutely superb. The swimming pool and beach in front were also great.
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