67, Jalan Pantai Bagan Lalang, Kg Bagan Lalang, Bagan Lalang, Tanjong Sepat, Selangor, 43950, MalaysiaView Hotel Details
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Avani Sepang Goldcoast Resort Guest Reviews
4.1/5
Very Good
337 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(337)
Positive reviews(301)
Reviews with photos/video(156)
Nice sea view(22)
Tasty food(18)
Too many mosquitoes(17)
Great swimming pool(16)
Offers pick-up/drop-offs(12)
Perfect for kids(12)
Well designed(7)
Close to airport(7)
Negative reviews(36)
Anonymous User
Superior Room
Stayed in Jan 2025
Couples
6 review
4.5/5
Great
Posted on Mar 2, 2025
Overall is good!
A pleasant stay there, there is an excellent fire show during weekend.
Thanks hotel for the birthday decoration.
For breakfast , I saw flies on the food maybe need to solve this problem.
Buggy service from free car park to lobby and lobby to hotel room is consider fast, no long waiting time
Recommended 2d1n stay👍
Response from Property: Dear value guest,Thank you for taking the time to share your recent experience at Avani Sepang Goldcoast Resort.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Anonymous User
Superior Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Everything is good. Excellent service from the staff. A very memorable experience staying at Avani
Response from Property: Dear Value guest ,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Thenmoli
Superior Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Very nice and peaceful place❤️🌸 Love the people there and good buggy services 😉 Thank you so much for the good services
Response from Property: Dear Thenmoli,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Tuncay Yo
Superior Room
Stayed in Jan 2025
Couples
3 review
3.7/5
Posted on Feb 6, 2025
The room was good , with balcony and compfortable Bed. Service was Always friendly and helpful.
the Location of the Resort is totally Out of the Zone. which means If you want to do some actions, then is Not the right place.
very quiet and some where No where. If you stay longer then 4 days will be defenetly boring.
the breakfast was OK , have Seen better places for the Money they charging !
the swimming pool is to small and dirty, WE was Not even one day inside . ...which makes the whole Holidays more worse....because the SEA also dirty and Not even possible to swim.
This was our first and Last time . and WE also will Not reccomand it.
WE think this is a place for writing people or old people Like to have really quiet time.
Response from Property: Dear Tuncay Yo,We are truly grateful for the feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Nazarul Hisham JaniNight Manager
karlz
Superior Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 3, 2025
checking in was smooth and staff very polite and friendly. room are spacious and clean. buggy service was excellent from car park to hotel room. breakfast are so nice and so much varieties. weekend full with activities from morning till dawn. very happy and surely will repeat.
Response from Property: Dear Karlz,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Guest User
Family Villa
Stayed in Nov 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jan 1, 2025
Everything was top notch except the buggy cab pickup service. Considering the new year crowd, the management would have hired more buggy cab services. We waited for almost most 1.5 hours to get picked up and then complete the checkout process. There is really a room for improvement on this aspect.
Response from Property: Dear Guest User,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Shean Lim
Superior Room
Stayed in Nov 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 2, 2025
Our room’S fan is quite noisy, the temperature of air con on and off cold and hot.
Staff is friendly.
Response from Property: Dear Shean Lim,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Manraj Barhey
Two Bedroom Villa
Stayed in Nov 2024
Family
1 review
3.7/5
Posted on Jan 1, 2025
Needs a little refresh but good overall . They didn’t tell us we had to switch on the hot water switch in the room … so cold showers !
Response from Property: Dear Manraj Barhey,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Bazmeer NazarGuest Services Manager
Cronous
Family Villa
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Mar 6, 2025
It's a luxury chalet near Kuala Lumpur. I took my family vacation and they all love it. However the food was very pricey for us. We order a food panda or grab it for dinner. Such a memorable holiday with them. Definitely will repeat
Response from Property: Dear Cronous,Thank you for choosing Avani Sepang Goldcoast Resort for your family vacation! We’re delighted to hear that you and your loved ones had a memorable and enjoyable stay with us. It’s wonderful to know that you appreciated the luxury chalet experience and had a great time together.We understand your feedback regarding the food pricing, and we truly appreciate your input. We continuously review our offerings to enhance the value and variety of dining experiences for our guests.We look forward to welcoming you back for another relaxing getaway in the future!Best regards,Bazmeer NazarGuest Services Manager
Winson06
Superior Room
Stayed in Nov 2024
Family
11 review
4.0/5
Very Good
Posted on Dec 11, 2024
Good:
1. The room definitely had the “wow” factor upon entering.
2. The customer telephone hotline was polite.
3. The fire show was okay—while we’ve seen better, it was still quite entertaining overall.
4. The bed was comfortable.
5. Breakfast was amazing, with a wide range of foods. I particularly enjoyed the cheese platter and croissants. I must admit, I overate that morning.
Areas for Improvement:
1. The buggy service could be more consistent. On one occasion, we had to wait 10 minutes for it to arrive, even though it wasn’t during peak hours.
2. The paint was peeling off in the balcony area—time for a touch-up.
3. There was an exposed nail at the entrance to Room 053.
4. Email replies could be faster. I emailed to check if I could do an early check-in but only received a reply after 3 PM, by which time I had already checked in.
5. The receptionist took a while to check us in and seemed new. Additionally, it would have been helpful if we were informed about the available activities. For example, we only found out about the SUP (stand-up paddleboarding) after reaching the beach.
Overall:
It was a good stay, and I would consider staying here again.
Response from Property: Dear Winson, Thank you for taking the time to share your recent experience with Avani Sepang Goldcoast. We appreciate your constructive feedback and are looking to improve on the areas mentioned. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Robin , Front Office Manager
Jia Haw
Superior Room
Stayed in Nov 2024
Couples
1 review
4.0/5
Very Good
Posted on Dec 10, 2024
Very good, especially the massage. Personally suggest Cynthia and Fatimah.
Location wise, it’s abit far from town
Response from Property: Dear Jia Haw, Thank you for taking the time to share your recent experience with Avani Sepang Goldcoast. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Robin , Front Office Manager
Mo fandi
Family Villa
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 13, 2025
I had the most incredible stay.. From the moment I arrived, I was greeted with warm smiles and exceptional service. The check-in process was seamless, and the staff went above and beyond to ensure I felt welcomed and comfortable throughout my stay.
The room was immaculate and thoughtfully designed, with all the modern amenities one could ask for. The bed was incredibly comfortable, and the view from my window was simply breathtaking. Housekeeping did an excellent job of keeping everything spotless.
The dining experience was another highlight. They served some of the most delicious meals I’ve ever had, with a great variety of options catering to all tastes. The breakfast buffet was particularly impressive, with fresh and high-quality ingredients.
The hotel’s facilities were top-notch, including a well-maintained pool, a fully equipped gym, and a serene spa. Every area of the property exuded elegance and attention to detail.
What truly sets this hotel apart, though, is the outstanding team. Their kindness and professionalism truly made my stay memorable.
I highly recommend this hotel to anyone looking for a luxurious and relaxing experience. I can’t wait to return for another amazing stay!
Response from Property: Dear Mo fandi,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
NAT|KRMY
Superior Room
Stayed in Nov 2024
Couples
119 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The staff at this hotel were incredibly welcoming n helpful throughout our stay.. The room was clean, immaculate n very comfortable.. We also enjoyed the delicious breakfast each morning..
The hotel had many nice spots for ootd too plus wonderful sunrise n sunset..
Response from Property: Dear Nat,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager
Anonymous User
Family Villa
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Jan 7, 2025
Service is good . Breakfast good , however the room cleanliness need to improve
Response from Property: Dear guest,Thank you for taking the time to share your recent experience at Avani Sepang.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,RobinFront Office Manager
Guest User
Superior Room
Stayed in Dec 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Such a great stay here. Everything was perfect. The pool was refreshing.
Response from Property: Dear Value Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager