Occidental Tanger Reviews

Response from Property: Dear Guest, Thank you very much for your kind feedback.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words, we will be sure to share your feedback with the team. We are also happy to hear that our breakfast helped to start your day off the right way.We look forward to welcoming you back for another memorable experience.Best wishes,Farah CHIATIGuest Experience ManagerOccidental Tanger

Response from Property: Thank you for taking the time to share your feedback.We were concerned by your remarks on the service you experienced whilst staying with us. Your comments do not reflect the usual standard of service we strive to ensure for our guests. We extend our sincere apologies and assure you that your review will be shared with our heads of department for review.Thank you for highlighting the high standards of our installations. Being fully aware that this is of primary importance for our guests to feel comfortable in our hotel, our housekeeping team undertakes a thorough cleaning of our installations and rooms on a daily basis.We hope that you will return in the future for a more enjoyable stay. Kindest regards,The Management

Response from Property: Dear Youness Mohieddine, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,The Management

Response from Property: 尊敬的賓客：您好！感謝您選擇我們的酒店,我們很高興您對Occidental Tanger的整體體驗感到滿意。我們很高興您享受到了我們的舒適房間、無可挑剔的清潔服務以及寧靜的環境。我們的酒店致力於結合摩洛哥的傳統熱情和丹吉爾的活力，為您提供獨一無二的Pop-art風格的裝飾和安靜的休息空間。此外，我們的房間還提供了三種迷人的景觀選擇：花園、泳池和地中海視野，以確保您的住宿體驗既舒適又難忘。衷心期待您的再次光臨，我們將為您奉上更好的住宿體驗.The Management

Response from Property: أهلًا بكم،في البداية نود أن نعبر عن مدى سعادتنا بإقامتكم بالفندق ونعرب عن امتناننا لمنحنا بعضًا من وقتكم الكريم لإبداء الرأي ونرجو أن تكونوا قد استمتعتم بإقامة طيبة ومريحة بفندقنا.وبخصوص ملاحظتكم بشأن موقع الفندق فإننا نود التوضيح أن الفندق قريب من كافة وسائل المواصلات وفي الوقت نفسه يتيح موقعه الاستثنائي مزيدًا من الهدوء والاستجمام للنزلاء للاستمتاع بإقامة مريحة بعيدًا عن الزحام لكن جميع الخدمات متوفرة بسهولة ومتاحة بالقرب من الفندق.وختامًا لا يفوتنا أن نشكركم على إشادتكم بمستوى الهدوء الذي نوفره لنزلائنا ويسرنا أن نكون في خدمتكم على الدوام. مع أطيب التحية وفي انتظار زيارتكم القادمةThe Management

Response from Property: Hello dear guests! Thank you for choosing our hotel and leaving feedback! We deeply regret the inconvenience caused to you by the wait at the front desk during check-in. As a hotel whose highest pursuit is customer satisfaction, we are committed to handling every guest complaint efficiently and courteously. However, in your experience, it was clear that our service was not up to par and this was not the service experience we expected. We have always prided ourselves on providing a professional and friendly service and in this regard we clearly did not do our best. Please be assured that we value your feedback and work hard to ensure that future services reflect our high standards. We sincerely look forward to your visit again. We will provide you with a better accommodation experience and wish you a happy life! The Management

Response from Property: Dear visitor: We are very happy that you found your stay beautiful and peaceful. We are pleased that our site provides comfort and tranquility to our valued guests. We always work to provide the best services and facilities to ensure the comfort of our guests. With our sincere greetings and appreciation and we hope to repeat the honor of your visit at the earliest opportunity. The Management