Conrad Bali

Conrad Bali Reviews

Conrad Bali

Jalan Pratama 168, Tanjung Benoa, On the Coast of Nusa Dua, Badung Regency, Bali, Province of Bali, 80363, IndonesiaSee Hotel Details
Conrad Bali
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1 night

Guest Reviews

9.1/10
Great
388 review
Verified reviews
Location9.1
Amenities8.9
Service9.0
Cleanliness9.3
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All reviews(388)
Positive reviews(372)
Reviews with photos/video(183)
Great swimming pool(58)
Classy environment(31)
Perfect for kids(30)
Nice sea view(28)
Large rooms(14)
Close to beach(12)
Tasty dinner(9)
Too many mosquitoes(5)
Negative reviews(16)
Guest User
Deluxe King Pool View
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 10, 2025
Absolutely loved our stay at this Conrad! The relaxed atmosphere made it easy to unwind, and there were so many activities to enjoy. We went swimming, cycling, jet skiing, and much more. Everything was well organized and the staff were fantastic. We had a great time and are definitely coming back. Very impressed with the quality and experience overall!
Response from Property: We're thrilled to hear that you had an amazing stay with us at Conrad Bali! We're delighted that our relaxed atmosphere and variety of activities contributed to your wonderful experience. Our team works hard to ensure everything runs smoothly, and it's great to know they succeeded in making your stay memorable. Thank you for your feedback and can't wait to welcome you back soon! Thank you for choosing Conrad Bali, and we look forward to serving you again in the future.Best - Kevin
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 15, 2025
#Room: Very spacious. (Infinity Church View) #Friendly Staff: Very professional and helpful. #Breakfast&Dinner: Suku Restaurant is the best! #Afternoon tea: very pleasant! #Pool: Exceptional #Improvement: WiFi reception in room. Toothbrush on request/toothbrush quality.
Response from Property: We were grateful you chose to stay with us recently and appreciate you took time to share your impressions on our team's level of service, making for a great overall experience. Thank you for your constructive and honest feedback which we will review together for continuous improvement. We look forward to welcoming you back when you next return to BaliBest regards,Evelyne
Chintung
Deluxe Twin Room
Stayed in Mar 2025
Couple
9 review
10/10
Outstanding
Posted on Apr 6, 2025
Perfect location with fantastic ocean view . The staff is helpful . They have 3 swimming pools and we spent a very good time with Azure bar service . So chill . The food Conrad provided is also delicious . We enjoyed our dinner in Suku very much!
Response from Property: Dear Chintung,Thank you for sharing your wonderful feedback, we are pleased you had a great time with us. Our team works hard to provide exceptional service, and we are glad you found our staff helpful.We look forward to welcoming you back soon!With regards,Evelyne
Guest User
Deluxe Twin Lagoon Access
Stayed in Feb 2025
Family
3 review
9.5/10
Amazing
Posted on Mar 19, 2025
Good trip. Suku restaurant was great. Very close to beach, relatively quiet. However food options could be better.
Response from Property: Thank you for sharing your feedback! We are glad you enjoyed Suku Restaurant and the resort's ambiance. We also appreciate your honest feedback about food options – we will definitely take note and explore ways to enhance our culinary offerings to better cater to our guests' tastes. We look forward to welcoming you back soon.Best - Kevin
Anonymous User
Deluxe King Ocean Front
Stayed in Jan 2025
Family
6 review
8.0/10
Very Good
Posted on Mar 23, 2025
Conrad Bali is a fairly old hotel, but it's well maintained. The staff is polite, and the service meets expected standards. The swimming pools are excellent and well-kept. As of March 2025, a significant portion of the hotel, including the beachfront, was undergoing renovation. It appears that the shoreline had been eroded over time, and heavy construction machinery was working daily to restore it — trucks delivered loads of sand, while bulldozers and tractors redistributed it across the beach. As a result, the beach was completely inaccessible for swimming, leaving the pools as the only available option for water activities. Therefore, I would explore other nearby accommodation options.
Response from Property: Thank you for your review, I am pleased to hear that our team members delivered exceptional service and hospitality. We have recently conducted a major rejuvenation project to our beach and that the experience is just as one would expect of a five-star luxury resort. Hope we have the opportunity to welcome you again soon. Best – Kevin
K_Singh
Deluxe Twin Pool View
Stayed in Dec 2024
Other
2 review
9.5/10
Amazing
Posted on Jan 10, 2025
Luxurious 5* hotel with great amenities and spa. Has everything you need for a comfortable stay in nusa dua and the hotel's restaurants are also delicious.
Response from Property: Dear K_Singh, Brilliant! Glad you enjoyed and thanks for having chosen to place your confidence in us. See you back again soon. Best - Kevin
Mrs Moo
Deluxe King Room
Stayed in Nov 2024
Family
14 review
8.5/10
Very Good
Posted on Dec 28, 2024
Overall, the hotel was very nice, and the staff were incredibly friendly. We spent most of our time at the hotel, so the location didn't really bother us. The room was nice and clean, but the bathroom wasn’t very kid or elderly-friendly because it was very slippery. The toys in the kids' room were pretty old, with very limited choices, which wasn’t enough to keep the kids entertained for an hour. I suggest adding more toy options for kids. As a family hotel, I’d also recommend including more amenities, such as anti-slip mats in the bathroom and shower areas and tv programs!
6/11
Response from Property: Dear Mrs Moo,Thank you for your kind comments about our team's level of service and the resort quality. We are working on an improved kids' program and facilities; hope you notice a difference on your next visit.We look forward to welcoming you back again on a future stay.Best - Kevin
Anonymous User
Deluxe King Pool View
Stayed in Nov 2024
Couple
8 review
10/10
Outstanding
Posted on Dec 24, 2024
We took the half board package with breakfast and lunch/dinner and it suited our needs. Good service and we enjoyed our stay. Wish we'd booked for a longer one! :)
Response from Property: Thank you for your kind words! We appreciate your review.Best - Kevin
Maria
Deluxe King Room
Stayed in Oct 2024
Family
9 review
8.5/10
Very Good
Posted on Feb 13, 2025
We had the best time in Conrad Hotel. It is definitely very relaxing. The only thing we didn't like was when we lost our money in our room and the management had not even followed it up. 😒 definitely lost our confidence with the security at Conrad Bali.
Response from Property: Dear Maria,Thank you for sharing your review and we are thrilled to hear that you had a wonderful and relaxing time with us. We apologize for the unfortunate incident during your stay and that following your report, and despite our best efforts and actions, we were unable to rebuild your trust. We hope to have the opportunity to regain your trust and welcome you back when you are next in Bali. Best - Kevin
Hendri Wirawan
Deluxe King Room
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Jan 1, 2025
Big and nice hotel. And the staff all very helpfull and very kind
Response from Property: Dear Hendri Wirawan,Thank you for your wonderful review!! Hope to welcome you back soon.Best - Kevin
Guest User
Deluxe King Room
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 16, 2025
Greats service with exceptional attitude of staff…all are very cooperative..
Response from Property: Thank you for your wonderful feedback! We're thrilled our team provided great service and look forward to welcoming you back.Best - Kevin
Deng
Deluxe Twin Pool View
Stayed in Mar 2025
Family
4 review
7.0/10
Posted on Apr 22, 2025
I slipped in the shower room, and my back landed on the concrete floor near the door edge. Beware of bathroom floor design is not complied and unsafe. Now I have to lay on the bed for next a few months. Still negotiating for my compensation.
Response from Property: Dear Deng,Thank you for your review. As mentioned in our ongoing email correspondence, we deeply regret the injury you have sustained. As I previously mentioned, our bathroom floors are graded for guest use and in compliance with our design and safety standards. This includes the shower area that you referred to in your emails. The flooring is natural marble and is equipped with bathmats as a standard and rubber mats upon request. In addition, we have done a thorough investigation of the area and did not find any abnormalities or defects. We wish you a most swift recovery and remain at your disposal for any assistance you may require. Thank you,Evelyne
Guest User
Deluxe King Room
Stayed in Mar 2025
Solo traveler
4 review
8.5/10
Very Good
Posted on Apr 20, 2025
My second time at Conrad and their hospitality is top notch as always. Thankyou to all the staff for their friendly and attentive service everyday. The amenities are excellent too.
Response from Property: Thank you for choosing Conrad Bali again and for sharing your wonderful feedback. We are thrilled to hear that the amenities and our hospitality met your expectations. We are proud of our team's dedication to providing exceptional experiences. We all look forward to welcoming you back soon.Best regards,Evelyne
Guest User
Deluxe Twin Ocean Front
Stayed in Aug 2024
Family
3 review
8.5/10
Very Good
Posted on Sep 19, 2024
Service is fantastic. Beach view is beautiful while on high tide. Good sunrise view too. A lot of sea sports at the beach and can book surfing lessons and surfing instructor would come pick you up to the nearby beach for training.
Response from Property: Brilliant to hear you found our team to deliver fantastic service during your recent stay.We hope to welcome you back with us again when you are next in Bali!Best,Kevin
Guest User
Deluxe King Ocean Front
Stayed in Aug 2024
Couple
1 review
10/10
Outstanding
Posted on Sep 17, 2024
Very nice experience!!!!!!! Good service and attitude,restaurant staff is very nice,and tasty food also,nice choice for honey moon and trip:)
Response from Property: Thank you for sharing your positive recent experience with us. Great to hear our team took great care of you during your stay, and that you fully enjoyed your honeymoon celebration here at Conrad Bali.Best,Kevin