Holiday Inn Resort the Lodge at Big Bear Lake Guest Reviews
4/5
Very Good
106 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service3.9
Cleanliness4.0
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All reviews(106)
Positive reviews(6)
Reviews with photos/video(1)
Clarisa624
Spa Fireplace Suite
Stayed in Jun 2022
Couples
8 review
5.0/5
Outstanding
Posted on Jun 30, 2022
The check in was smooth, although there was only one representative for the front desk so she had to juggle us and the phones but she was very friendly and welcoming, she gave us a great recommendation for eating which was Oakside, the room was clean, we stayed for 3 nights and the amenities were provided as needed without any issues. It was a great stay and we look forward to staying here again!
Guest User
Leisure Two Queen Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2023
full facilities
nice environment
Service: All very good👍 I will introduce my friends next time, and my family will come again. It is very close to the lake and the town. It takes only 4 minutes to drive to the amusement park. It is a good location. I like it.
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Guest User
Leisure Two Queen Room
Stayed in Jul 2023
Family
13 review
4.0/5
Very Good
Posted on Jul 27, 2023
The hotels in Big Bear Lake seemed to be very old, and my expectations were not high when I checked in. It's okay. Service is okay. People are friendly.
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everloong
Standard Room
Stayed in Jan 2023
Family
2 review
3.7/5
Posted on Jan 24, 2023
The parking is convenient and the service is average. After staying for three nights, the waiter didn't clean it once. Breakfast needs to be ordered separately.