Kokotel Khao Lak Lighthouse Reviews

Response from Property: Dear Alice,Thank you for the positive review and the 5-star rating! We're delighted to hear you enjoyed our great location. It's wonderful to know that our beachfront setting and the comfort of our rooms contributed to your pleasant stay. We hope to welcome you back soon for another memorable experience.Best Regards,Sawitree.PJunior Assistant Residential MasterKokotel Khao Lak Lighthouse

Response from Property: เรียนคุณลูกค้าผู้มีเกียรติ,พวกเราขอขอบพระคุณเป็นอย่างสูงสำหรับรีวิวอันยอดเยี่ยมที่คุณมอบให้ทางเรานะคะ พวกเรามีความยินดีเป็นอย่างยิ่งที่ทราบว่าคุณประทับใจในที่พักที่ใหม่และสะอาด พนักงานที่คอยช่วยเหลือและให้ข้อมูลอย่างเต็มที่ รวมถึงอาหารเช้าที่อร่อยค่ะนอกจากนี้ การที่คุณชื่นชอบทำเลที่ตั้งที่ติดริมทะเลและบรรยากาศที่ดีมากนั้น ถือเป็นกำลังใจอันมีค่าที่ทำให้ทีมงานของเรามุ่งมั่นพัฒนาการบริการให้ดียิ่งขึ้นไปอย่างไม่หยุดยั้งค่ะพวกเราหวังเป็นอย่างยิ่งว่าจะได้ต้อนรับคุณกลับมาสร้างความทรงจำอันน่าประทับใจกับ Kokotel Khao Lak Lighthouse อีกครั้งในอนาคตอันใกล้นี้นะคะขอแสดงความนับถือ,Sawitree.Pผู้ช่วยผู้จัดการที่พักอาศัยระดับจูเนียร์Kokotel Khao Lak Lighthouse

Response from Property: Dear Khun Krissila, Thank you very much for your feedback. We are very glad to hear that everything in the hotel is quite okay for you. As for the drinking water bottles that we provide for you and the Coway water filter, it is because we are aware of the importance of protecting the environment and we want our customers to receive the best from us. However, we will take your feedback into consideration for further improvements because your happiness is always important. We hope that our hotel will have the opportunity to take care of you again on your next vacation. Best regards, Sawitree.P Junior Assistant Residential Manager Kokotel Khao Lak Lighthouse

Response from Property: Dear Ammarit, Thank you for taking the time to share your experience with us. We understand that you find our hotel a great value for your stay, and our convenient location makes it easy for guests to explore the many attractions in Khao Lak. Your feedback is helpful in understanding the needs of our diverse guests. We are glad that you had the chance to explore the beauty of Khao Lak and hope that you had a memorable experience during your stay. Although our hotel is focused on comfort and simplicity, we are committed to providing clean and comfortable accommodation that is a great base from which to explore Khao Lak to the fullest. If you have the chance to visit Khao Lak again, we hope that you will consider Kokotel Khao Lak Lighthouse as one of your options. 🏠🔆🌊 Best regards, Praphassorn.y, Junior Residential Assistant Manager, Kokotel Khao Lak Lighthouse

Response from Property: Dear guest, thank you for taking the time to share your stay experience. We sincerely apologize for your feedback. Regarding the air conditioning and water pressure issues, we have listed them as priorities for improvement and have instructed the maintenance team to thoroughly inspect and repair them. As for the accumulated water at the door of the room and the cleanliness of the towels, we will definitely strengthen inspections and improve the cleaning process to ensure a clean and comfortable environment for every guest. We're glad to hear you enjoyed the self-service water cooler and the beach, which are all part of the first-class service we strive to provide. Your valuable suggestions are very important to us and can help us continuously improve our services and facilities. We value your every stay and hope you can give us the opportunity to improve our services and facilities and welcome you again. Best regards, Sawitree.P Junior Assistant Resident Manager Kokotel Khao Lak Lighthouse