Kota Heritage Hotel Reviews

Response from Property: We’re truly sorry to hear about your recent experience and sincerely apologize for the inconvenience caused during your stay. Your feedback regarding the room condition, cleanliness, air-conditioning, iron, and early morning disturbance is taken seriously. We are investigating the issues you've highlighted and will take corrective action to prevent this from happening again.We appreciate you taking the time to share your honest experience, even if it was disappointing. Feedback like yours helps us improve. We hope to have the opportunity to provide you with a better stay in the future.Best regards,Kota Heritage hotel Team.

Response from Property: Thank you for your positive rating and for taking the time to share your feedback. We're glad to hear that you found our hotel generally clean and safe, and we appreciate your kind words about our surroundings and service.We also acknowledge your comment regarding the maintenance of fixtures and fittings. Your feedback is important to us, and we will look into improving these areas to enhance guest comfort and satisfaction.We hope to welcome you again in the future!Warm regards,Kota Heritage Hotel

Response from Property: Thank you for your detailed feedback. We're glad to hear you found the hotel suitable for a short stay and appreciated the nearby eateries. We apologise for the inconvenience caused by the bathroom setup and the cleanliness of the fridge — your comments have been noted and will be addressed with our housekeeping team. We also appreciate your input on the bed comfort and location. Your insights help us improve for future guests.warm regards,Kota Heritage Team

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re sorry to hear that your stay was disturbed by noise due to the thin walls. We understand how important a peaceful environment is for our guests, and we truly regret any inconvenience caused.Your comments are valuable to us and will be shared with our management team as we continue to improve our facilities for a better guest experience. We hope to have the opportunity to welcome you again with a more comfortable and enjoyable stay.Warm regards,Kota Heritage Hotel Team.

Response from Property: Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the air conditioning issue and the delay in resolving it. Your comfort is our priority, and we regret that your initial room did not meet expectations.Additionally, we appreciate your feedback regarding the room’s odor and the hot water issue. We will work closely with our housekeeping and maintenance teams to ensure these matters are addressed promptly.We truly value your input and hope to have the opportunity to provide you with a much better stay in the future. Kota Heritage Hotel Team.

Response from Property: Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the cleanliness issues you encountered in your room and the corridor. Your comments are deeply concerning, and we truly regret that your experience did not meet our usual standards.Please rest assured that we are addressing these matters immediately. Our housekeeping team has been briefed to ensure such lapses are not repeated, and we are conducting a thorough inspection to enhance our cleanliness and maintenance processes.We greatly appreciate your positive remarks about our location and your willingness to visit us again. We are committed to making significant improvements, and we look forward to providing you with a much better experience on your next stay.Thank you for helping us improve.Kota Heritage Hotel Management Team

Response from Property: Thank you so much for your kind words! We're delighted that you consider Kota Heritage Hotel one of the better and cleaner hotels in Kota. It's great to know that our location worked well for your stopover.We look forward to welcoming you back on your next visit!Best regards,Kota Heritage Hotel Team

Response from Property: Dear Guest,Thank you for choosing to stay with us! We’re glad to hear that everything was satisfactory during your overnight stay. It’s great that our hotel provided you with a comfortable retreat from the heat.We hope to welcome you again whenever you need a relaxing escape, even if just for a short visit!Warm regards,Kota Heritage Hotel

Response from Property: Thank you for sharing your feedback with us. We're glad to hear that you found the room clean, but we apologize for the inconvenience caused by the lighting. We appreciate your input and will look into improving the lighting in our rooms to ensure a more comfortable stay for our guests.We hope to have the pleasure of welcoming you back to Kota Heritage Hotel in the future!Best regards,Kota Heritage Hotel Team

Response from Property: thank you for the review , we will improve it again for guest comfort :)

Response from Property: Thank you for your wonderful review! We're thrilled to hear that you found our staff friendly and our place cozy. Your recommendation means a lot to us, and we're delighted that you enjoyed your stay.We look forward to welcoming you back soon!

Response from Property: Thank you for your kind words! We're thrilled to hear that you found our hotel good and a great value for money. Providing a comfortable and worthwhile experience is our priority, and your feedback means a lot to us.We look forward to welcoming you again soon!Best regards, Kota Heritage Hotel Team

Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience at Kota Heritage Hotel. Your kind words truly mean a lot to us, and we’re glad that we could make your stay enjoyable.We look forward to welcoming you back on your next visit!Best regards,Kota Heritage Hotel Team

Response from Property: Okay thankyou for the review , we will improve it again for guest comfort :)