Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location5.9
Amenities5.5
Service5.3
Cleanliness5.7
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All reviews(130)
Positive reviews(21)
Reviews with photos/video(6)
Room was average(7)
Negative reviews(9)
Guest User
Studio with 2 Queen Beds-Non-Smoking
Stayed in Aug 2024
Family
7 review
8.0/10
Very Good
Posted on Sep 30, 2024
1st room bed wasn’t made door was open, 2nd room shower head didn’t work but was fixed right away. Breakfast was mid great location though
Tutu Mar
Queen Studio-Non-Smoking
Stayed in Jan 2024
Couple
31 review
7.5/10
Posted on Feb 26, 2024
It was a 3 night stay very nice spot it’s hidden from main streets staff very nice rooms need more love when cleaning tho it wasn’t that bad but needs more loving
Guest User
Queen Studio-Non-Smoking
Stayed in Oct 2024
Business traveler
8 review
2.0/10
Posted on Nov 15, 2024
Full of pets hairs and dusts. Dirty and no shampoo
Yilanwuwáng
Queen Studio-Non-Smoking
Stayed in Dec 2023
Business traveler
73 review
6.0/10
Posted on Jan 16, 2024
the last room and am arranged to the handicap ,the service is not so good especially the showe area
Mehraj u din shalla
Queen Studio-Non-Smoking
Stayed in Apr 2025
Solo traveler
14 review
10/10
Outstanding
Posted on May 14, 2025
Awesome
Irene&henry
Studio Two Queen Suite
Stayed in Aug 2022
Family
4 review
6.5/10
Posted on Sep 24, 2022
Breakfast suck bit other than that room was ok
Clean. There is a little kitchenette in room.
Gedizhifu
Studio with 2 Queen Beds-Non-Smoking
Stayed in Feb 2025
Solo traveler
43 review
9.2/10
Great
Posted on Mar 29, 2025
To be exact, this Stay America in Spectrum is better than the average motel and Inn. It is a 5-minute walk to the very good Outdoor World and Costco, and the Spectrum Center is also very close.
Breakfast is self-made oatmeal porridge, coffee, and small desserts.
The staff is generally responsible
At this price, you don’t stay in the room for a long time every day, just come back to rest at night, it’s worth it!
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Guest User
Queen Studio-Non-Smoking
Stayed in Mar 2025
Business traveler
2 review
1.7/10
Posted on Apr 23, 2025
There are several major problems with this hotel:
1. As long as you move in, they won't clean the room. They will wait until you leave before cleaning. I lived here for two weeks and urged them many times, but they didn't come to clean the room. Later, they told me that as long as the guests move in, they will come to clean the room after 14 days, unless you move out, they will clean it before the new guests come in. The key is that the used bath towels are never replaced. You have to take them to the laundry room downstairs by yourself, and you have to wait more than two hours in the laundry room to get clean towels.
2. There is a big problem with the access card of the room door here. The access card often cannot open the door. You have to go to the front desk to reset it before you can open the door, but after going out and coming back, it can't be opened again. The probability of this happening is more than 70-80%.
3. It is said that there is breakfast here, but in fact, there is only coffee and a single kind of small bread that seems to be expired. The bad thing is that I have lived here for more than a week and there is no coffee supply every day. It is said that the coffee machine is broken.
4. The room here is not very soundproof, and any movement of the neighbors on the left and right and behind can be heard clearly. All the rooms have no windows except those facing the corridor. The windows in the corridor are usually not convenient to open, so the rooms are dark all day long.
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Dingxue
Studio with 2 Queen Beds-Non-Smoking
Stayed in Jul 2024
Family
41 review
8.0/10
Very Good
Posted on Aug 25, 2024
The overall feeling is still OK, but the room card can't open the door after swiping for a long time
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Doudounatie
Queen Studio-Non-Smoking
Stayed in Nov 2024
Business traveler
2 review
8.7/10
Very Good
Posted on Jan 10, 2025
I stayed here for a while on a business trip. It was nice and convenient.
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Guest User
Queen Studio-Non-Smoking
Stayed in Jun 2024
Traveling with friends
26 review
6.0/10
Posted on Jul 6, 2024
It's a bit like a motel, the breakfast is simple and the room service is completely self-service.
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Guest User
Queen Studio-Non-Smoking
Stayed in Jan 2024
Family
2 review
10/10
Outstanding
Posted on Feb 15, 2024
Clean and convenient. Except for the poor sound insulation, everything else is good👍
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Guest User
Studio Two Queen Suite
Stayed in Mar 2023
Family
1 review
2.0/10
Posted on Apr 16, 2023
100% disappointment, don't book it, 1200 RMB to book the hotel, the front desk attitude is good, but Ctrip made it impossible to refund, the whole thing was shocked, there is nothing in the room, it is not a hotel, they rent it for a short term, don't buy it, the breakfast the hotel said was not there, there is no elevator, the stairs are dangerous, the food already smells
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Anonymous User
Studio Queen Suite
Stayed in Aug 2023
Business traveler
26 review
7.5/10
Posted on Sep 28, 2023
The soundproofing effect of the room is very poor, and the sound of showering or flushing the toilet in the next room can be clearly heard. In addition, the hotel's breakfast is very casual, just snacks and homemade coffee. In addition, there is no elevator, so if your carry-on luggage is heavy, it will be difficult to lift it up manually.
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Guest User
Studio Queen Suite
Stayed in Aug 2023
Business traveler
10 review
6.0/10
Posted on Sep 24, 2023
Except for the location, everything else is a bit uncomfortable. The water pressure in the shower is very low, the pillows are old (not fluffy), the kitchen facilities are not complete, and the breakfast is just simple fast food (cereals, muffins). It can only be regarded as cheap, but the price/performance ratio is not high.