Hotel Hankyu International Reviews

Nice location and impeccable service.  Breakfast choice is a little bit limited though, not to mention the long lines for seats in the morning

The location was good and the view from the room is amazing! However breakfast was not that great!

Nice hotel, staff very friendly! Restaurant need to walk few mins. High floor & nice view

Always great choice and great view! We always come here :) every time we visit Osaka. Big room!

Very attentive service and good location. Staff are very helpful to proactively attend to guests

A bit far away from the Osaka station. But reasonable walking distance. Room is big

Very nice and Service with heart, all staff always wearing a warm smile on their faces.

Service super friendly very nice staff but facilities might be a bit on the older side but overall great experience

Overall a good experience at this hotel. Just wish the bidet is a bit more modern and the tub is deeper.

We love this hotel, they tried their best to accommodate our booking request.

I went on a three night trip with my younger sister to Osaka. Everything about the hotel was grear, with the exception of the breakfast at the Japanese restaurant. With a prefix single food option, it was hard to eat the same food over and over again over several days. Otherwise, the room condition, the location, and the hospitality from the staff were all great. Strongly recommend this hotel if you are looking for a hotel during your Osaka stay.

Not a very satisifed experience with Hankyu International. The hotel is located in a business building for about 6 mins walking from the metro station of Nakatsu. You can find the Lawson and Familymart from north/south entrance of the building which is convenient. Here comes the cons: 1. The hotel does not provide body lotion, but strange enough, it provides 4 types of hair relatred treament liquid, how on earth a hotel provide 4 types of hair liquid but no body lotion. 2. Breakfast located in 25th floor, the skyview of Osaka is defenitely a hightlight but the food destroied everything. A 5-star hotel breakfast (cost 3900 Yan) serve you for: two eggs, two sasuage, 1 glass of juice and a small dish of salad and a bread, that's all. However the service looks like a sort of art performance, but they can never make it correct. I stayed for 3 nights and all 3 breakfast can not served as requested. By the way, if you'd like to have more eggs, an extra egg dish will cost 1100 Yan. 3. The hotel seems has no standard for late check-out. I asked for a late check-out for 60 mins, the reception pull a paper and write down a 3,000 indicates for extra charge. I begged if I can have a 30 mins late check out the reception shake his had and point the 3,000 number again, then a manager-like girl slowly walked to his said and give him a very slight gesture then suddenly the guy says ok. Not decent at all. Funny enough, while I was packing my stuff in the room at about 12:10, the phone rings and says I have to check out at 12 PM otherwise there will be extra charge. Question mark? 4. Although the hotel named itself as "International", it turns out very they can barely speak English. 5. Swinmming pool rquires for extra charge! Trip.com should consider this hotel as No swming pool! It's actually in the business building, not in the hotel!

Slightly far from the station, but don’t have much ti complain about. Clean room, good service, great view. Great place to stay in umeda area!

It was a pleasant hotel