Sofitel Sydney Darling Harbour, 12 Darling Dr, Sydney, New South Wales, 2000, AustraliaView Hotel Details
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Sofitel Sydney Darling Harbour Guest Reviews
4.4/5
Very Good
337 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.3
Cleanliness4.6
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All reviews(337)
Positive reviews(311)
Reviews with photos/video(98)
Great location(67)
Loved the view(49)
Convenient location(30)
Delicious breakfast(20)
Easy to get around(20)
Average sound insulation(13)
Great swimming pool(9)
Perfect for business trips(6)
Negative reviews(26)
田经纬
Superior King Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
good view can see the port ,very happy to stay one night ……wonderful views
Yaqi
Luxury Corner King Room with Darling Harbour View
Stayed in Jul 2024
Couples
4 review
4.5/5
Great
Posted on Aug 27, 2024
Loved it! The room was clean with a fantastic view, perfect for watching the Darling Harbour fireworks. The location is superb. While the service was a bit slow, the staff was friendly, warm, and professional. Highly recommend for a comfortable stay!
Jessica Li Jie
Superior Two Double Room
Stayed in Sep 2024
Family
9 review
4.5/5
Great
Posted on Oct 14, 2024
Good location , but check in & out is slow
Anonymous User
Superior Two Double Room
Stayed in Jun 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jul 16, 2024
Everything went well. We were provided with the twin bed room as specified in our booking, with no unexpected surprises like being given a king bed, which we did not want.. Stayed for 3 nights. Amenities were of good quality. Service was not bad, was attended to immediately at the entrance by the bell boy who handed our luggages with enthusiasm. Was also allowed early checked in as our room was ready when we arrived.
Xiaoxiaoma
SUPERIOR ROOM, 1 King Size Bed, Accessible Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 4, 2024
great stay with great view, recommended to stay. Staff upgraded room after some miscommunications.
Eelee
Luxury Corner King Room with Darling Harbour View
Stayed in May 2024
Solo travelers
11 review
4.5/5
Great
Posted on Jul 2, 2024
Receptionist are less friendly during check in process. On top of that, as 5 star hotel Uber Eats not offer to send in to room and need to collect by guest showing enough the services standard are low.
Guest User
Superior Two Double Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 2, 2025
everything about this hotel was perfect should have stayed longer great location, access to transport/ amenities and staff- well done!
Krisel
Superior Two Double Room with Darling Harbour View
Stayed in Nov 2024
Family
10 review
4.0/5
Very Good
Posted on Dec 29, 2024
We loved the location as it was close to everything. We had an amazing view of the harbour. We also got lucky when they had a fireworks display at the harbour, we had the perfect room for it. Happy that we were assigned to a high floor. The construction was a bit of an eyesore but we still enjoyed our stay.
JetSetJ
SUPERIOR ROOM, 1 King Size Bed, Accessible Room
Stayed in Nov 2024
Family
10 review
3.7/5
Posted on Dec 20, 2024
They have accessible room which is great for elderly, toilet is much bigger and the room too
Location was really good with a train station right across, small swimming pool, breakfast was decent and not included, check in only one person working at the desk so a bit slow.
The only downside is for every room service your order they charge tray fee and this was not explained from the start. First time to encounter this in hotel. So make sure you know what you want to order and only order once. If you forgot to order say drinks and order it after a separate tray charge will be charged on top of the bill for the food /drink
Guest User
Superior King Room
Stayed in Apr 2024
Business travelers
4 review
4.0/5
Very Good
Posted on May 21, 2024
It is a great place to stay. There is a building that is into a reconstruction project and can be a bit noisy early morning
Guest User
Superior Two Double Room
Stayed in Oct 2024
Family
1 review
2.5/5
Posted on Nov 4, 2024
Really didn’t enjoy this hotel. Despite being 32° it was very cold and windy around the pool. The hotel is now surrounded by constant construction as the Harbourside complex has been completely demolished. Certain lights didn’t work in the room. The QR code for room service was not working. The Digital room key from my phone was not working to get into our room. No access to the pool or amenities before receiving room keys, despite being checked in already. No turndown service was offered. My body was itching all over from the bed. Couldn’t connect Chromecast to my phone kept saying service was interrupted. The staff were lovely, however, and service was great. My kids loved the pool despite it being cold and windy.
Chow Kawaii
Superior Two Double Room
Stayed in Aug 2024
Family
1 review
3.5/5
Posted on Oct 1, 2024
In the middle of darling,but a bit if distance from central.
Only got outside swimming pool but no heated spa of indoor pool.even quite cold for spring .
Service is good,bellboy super polite.
No water provide,make sure u prepare yourself.
냠냠띄
Superior King Room With Darling Harbour View
Stayed in Feb 2024
Couples
12 review
5.0/5
Outstanding
Posted on Mar 12, 2024
It is a hotel with beautiful scenery. Make sure to book Darling Harbour view. It will bring back great memories. It was beautiful both day and night. The light tram was close to the hotel, so the transportation was convenient, and the hotel staff was kind and I felt good.
Zhennan Mai
Luxury Corner King Room with Darling Harbour View
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 21, 2024
good location and view, just above darling harbour. will book again new year eve. Fireworks!!!!!
Guest User
Superior King Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Great location! It is just next to the ICC Sydney. The room is clean and spacious. Highly recommend for business traveller.