Suzhou Hotels with Pools

Here’s a draft for your review: --- I had a pleasant stay at this hotel. The room was very cozy, offering a warm and comfortable atmosphere. While the facilities are a bit old, they are surprisingly well-maintained, which added to the charm of the experience. The hotel itself has a classic feel, giving off a sense of timeless elegance that sets it apart from modern, cookie-cutter accommodations. It’s a great choice for those who appreciate a blend of comfort and vintage aesthetics. I’d definitely recommend it for anyone seeking a relaxed and nostalgic stay.

Good location with a nice and modern shopping mall just a traffic light away. Checkin staff did not seem to be very well trained, however polite. Added breakfast for one day but only registered 1 guest despite 2 guests stayed in the room. When we asked advise at concierge if there was any shops selling photography items, reply was “ sorry I’m not local”… Would like to express our gratitude to concierge staff Peter Zhang and room attendant Li Lingyu. Peter always has a genuine smile on his face and helped with our parcel delivery reached destination smoothly. Ms Li is kind and considerate, noted we like to drink coffee, made effort to place a Nespresso coffee machine in the room. Lastly, we’d like to appreciate hotel management for making my husband’s birthday even more special by presenting a cake and a card in the room. Would consider to stay again if we go back to Suzhou.

👥 Staff is super friendly and helpful 📍The location is great, near from the subway, Pingjiang Rd and railway station 🛏️ The bed and pillows are comfortable and cozy 🚭The “bad” part: I booked a nonsmoking room, but the room that I had smelled like somebody smoke some minutes before 🥴 (750) In addition, only one of the contacts (European style) has energy The carpet needs to be cleaned, it has stains in several areas and looks bad

Super Hotel, Friendly staff, good located! I can recommend this hotel!! Gym is also quite okay for a Hotel!

Outstanding service from the staff, would like to thank a staff member Amber Li, she was kind enough to upgrade me, it was so appreciated Thank you Amber !! I would surely stay there again.

The room is large and has a balcony. I can't look closely, but I can see that many facilities are old and not well maintained, including the shower, which is faded and leaking. Parking is convenient The breakfast is average, which is different from the old five-star hotels. Service 4.5, 0.5 is a deduction for room service. I asked for paper towels twice but didn't get them, so I had to go to the front desk to get them myself. The front desk service is very good, giving people a homely feeling. In general, I won't come again next time.

Excellent location, surrounded by restaurants and shops, and facing the lake boardwalk. The hotel is solid and traditional in its style, typical of the decade it was constructed. Front staff spoke English, they were polite, however, I was annoyed as they didn’t have my room available till 16:30, only smoking rooms were available earlier, surprised this brand has those rooms types available in 2024! Nevertheless, they upgraded me, and left fruit in the room. The room was spacious, bed was very comfortable, view was stunning and the round bath tub was ginormous! Breakfast was ok, not as extensive as other InterContinentals, but sufficient. Swimming pool is massive, and open till 23:00, which I’m grateful for. They are slow in releasing the deposit which should be credited on checkout, I didn’t receive it till the following day, that is not acceptable. So some minor issues but overall, it was an enjoyable stay.

We spend one night at the hotel and liked it a lot. Very nice traditional chinese elements in their design, good and well known local Suzhou restaurant at the ground floor of the hotel (even a lot of non hotel guests would go to enjoy the local food here). Nicely located at the lake, whereas also being very close to the city center with the huge, new, luxury shopping mall in walking distance. The hotel has a little garden itself in which you can walk around. Rooms are specious and well designed. Service is attentive as well.

The location is excellent, overlooking the lake. Everything is clean and tidy, as you would expect for the price paid. A few suggestions for improvement: Breakfast: The hotel closes its breakfast bar at 10:15 a.m., which is too early. For people on holiday, it can be challenging to wake up before 9 a.m. Personally, during my two-day stay, I missed breakfast on the first day and had to rush through it on the second. Based on my experience with other five-star hotels, most do not enforce such an early cutoff. Some even allow guests to enjoy breakfast as long as they arrive at the restaurant by 11 a.m., letting them take their time and enjoy a leisurely breakfast or brunch until 1 p.m. Facilities: I am sure the hotel offers plenty, from gym facilities and a spa to a pool. However, when I checked in, the staff did not explain how to access these amenities. Since I was busy exploring the city of Suzhou, I didn’t have the opportunity to make full use of the hotel’s facilities. Still, for a five-star hotel, I expected the staff to provide a warm introduction to the property and its offerings upon check-in.

Good location with a metro station next door and many shopping centres and restaurants nearby. The rooms are of very good size. Booking a Club room with a small extra cost allows you to have a room on the higher floor and access to the executive lounge. Checkout time is 12pm but the hotel was happy to give me another extra 2 hours. There are a very limited number if rooms with (partial) a lake view.