Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(641)
Positive reviews(620)
Reviews with photos/video(99)
Easy to get around(115)
Friendly front desk staff(88)
Close to metro(85)
Classy environment(29)
Average sound insulation(25)
Convenient for shopping(21)
Perfect for business trips(14)
Comfortable bed(13)
Negative reviews(21)
AnneJay
Panoramic Triple Room
Stayed in Feb 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 29, 2025
It was a nice stay. Very decent and clean place.
Response from Property: 親愛的客官非常感謝您的肯定,您的肯定是對酒店的最大支持!酒店很榮幸能得到您的滿分表揚,我們會一如既往的保持着優質的服務哦我們始終相信好的口碑一定是從客人 最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!全體員工隨時恭候您的再次光臨,祝您生活愉快,天天開心!
Guest User
Boutique Twin Room
Stayed in Mar 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Apr 16, 2025
Nice , clean
Response from Property: 尊敬的賓客,您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力於讓每一位賓客享有賓至如歸的感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快。
Annabelle TWS
Guestroom (Double bed)
Stayed in Apr 2025
Couple
2 review
7.0/10
Posted on May 11, 2025
Old hotel concept.
But location wise is superb. Metro just opposite the hotel, hotel location is just nearby to most of the tourist spot.
Surrounded by convenient store and restaurant.
Response from Property: Thank you very much for staying at PACE HOTEL and leaving your valuable comments. These comments are very important to us. We will continue to work hard and constantly improve our hardware facilities and service standards. I hope to have the opportunity to continue to serve you and sincerely look forward to your next visit.
aarifaiman
Boutique Double Room
Stayed in Mar 2025
Solo traveler
7 review
10/10
Outstanding
Posted on May 3, 2025
Room is cosy and quiet. It was a comfortable stay. Has family mart and coffee shop beside the hotel. Staff is friendly and helpful. Metro is just few minutes walk in front of the hotel.
Response from Property: Dear guest, thank you very much for your affirmation. Your affirmation is the greatest support for the hotel! The hotel is honored to receive your full praise. We will continue to maintain high-quality service. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! All staff are waiting for your visit again at any time. I wish you a happy life and happiness every day!
Guest User
Boutique Double Room
Stayed in Sep 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Nov 2, 2024
Great hotel with excellent services. Special mentioned to the receptionist both Candy & Jodi.
Response from Property: Thank you very much for choosing to stay at PACE HOTEL. Your satisfaction is the unremitting pursuit of our PACE HOTEL staff. We will continue to work hard to provide you with better services. The PACE HOTEL staff wish you a happy life! Looking forward to your visit again!
Guest User
Boutique Double Room
Stayed in Mar 2025
Couple
38 review
9.5/10
Amazing
Posted on Apr 14, 2025
Great location in the Gusu District, right near the Nanmen metro station, so very easy to get anywhere you need to go in Suzhou. A nice shopping mall and antique street nearby, lots of good restaurant choices. The hotel staff at the desk and the housekeepers were very friendly, gave great service and a late checkout. The room is simple and basic, but very comfortable and clean. We would stay at the Pace again.
Response from Property: Dear guest, thank you very much for your affirmation. Your affirmation is the greatest support for the hotel! The hotel is honored to receive your full praise. We will continue to maintain high-quality service. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! All staff are waiting for your visit again at any time. I wish you a happy life and happiness every day!
Rain JC
Boutique Twin Room
Stayed in Feb 2025
Traveling with friends
33 review
9.0/10
Great
Posted on Mar 19, 2025
Had a great stay. Cost effectiveness is just too high. The place is a very short walk from the metro station, malls, cafes, etc. Would definitely stay again if I find myself in central Suzhou.
Response from Property: Dear guest, thank you very much for your affirmation. Your affirmation is the greatest support for the hotel! The hotel is honored to receive your full praise. We will continue to maintain high-quality service. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! All staff are waiting for your visit again at any time. I wish you a happy life and happiness every day!
Chefabhi
Guestroom (Double bed)
Stayed in Feb 2025
Solo traveler
7 review
9.0/10
Great
Posted on Mar 23, 2025
Satisfies with the stay. Bed and bath was very clean. Fridge was a big dusty. Overall very good.
Response from Property: Dear guest, thank you very much for your affirmation. Your affirmation is the greatest support for the hotel! The hotel is honored to receive your full praise. We will continue to maintain high-quality service. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! All staff are waiting for your visit again at any time. I wish you a happy life and happiness every day!
Guest User
Deluxe Family Suite
Stayed in Jul 2024
Family
20 review
10/10
Outstanding
Posted on Aug 19, 2024
The hotel is super close to the subway. The room was clean and the bed was soft and comfortable . I recommend this hotel.
Response from Property: Thank you very much for choosing to stay at PACE HOTEL. Your satisfaction is the unremitting pursuit of our PACE HOTEL staff. We will continue to work hard to provide you with better services. The PACE HOTEL staff wish you a happy life! Looking forward to your visit again!
Michael
Panoramic Triple Room
Stayed in Apr 2024
Family
5 review
8.0/10
Very Good
Posted on May 31, 2024
Staff helpfull and polite,near public station , good location , mrt station great city
Response from Property: Dear guest, thank you for your review of the hotel! Dear guest, thank you for choosing to stay at PACE HOTEL during your stay in Suzhou. We are sorry to bring you a bad stay experience. The hotel has different room types to choose from. You can contact the front desk to upgrade the room type. We will be happy to serve you and we will continue to work hard. If you have any questions about the room during check-in, you can call the front desk. We are here 24 hours a day. We hope to serve you again in the near future and look forward to your stay.
Guest User
Guestroom (Double bed)
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on May 3, 2025
Nice location and very close to the Metro station.
Response from Property: 親愛的客官非常感謝您的肯定,您的肯定是對酒店的最大支持!酒店很榮幸能得到您的滿分表揚,我們會一如既往的保持着優質的服務哦我們始終相信好的口碑一定是從客人 最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!全體員工隨時恭候您的再次光臨,祝您生活愉快,天天開心!
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Family
2 review
10/10
Outstanding
Posted on Apr 18, 2024
The hote loation is awesome. Very close to subway, mdern shopping mall, and beautiful lake
6/7
Response from Property: Every smile is frozen in the glance back at that encounter. If the hotel is a way of meeting, then the friendship after entering the store is truly eternal. When you feel satisfied and relieved by our service, we are also sincerely happy. Your praise and your good comments deeply touched us. Peixi wishes you a happy day. Our hotel is next to the Renmin South Road subway station. The convenient transportation opened the first step of our meeting. Peixi Hotel looks forward to meeting you again.
Francisco Araya
Boutique Twin Room
Stayed in Feb 2024
Traveling with friends
2 review
9.0/10
Great
Posted on Mar 17, 2024
All good, super clean and nice. Only thing missing is a good breakfast, not a lot of options and you can get much more buying in the shops at the side of the hotel.
Response from Property: Every smile is fixed in the retrospect of that encounter. If a hotel is a way of meeting, then the friendship after entering the store is truly eternal. When you feel satisfied and pleased with our service, we are also sincerely Happy. We are deeply moved by your praise and your good comments. Peixi wishes you a happy every day. Our hotel is right next to the Renmin South Road subway entrance. The convenient transportation started the first step of our meeting. Peixi Hotel looks forward to working with you. meet you again
MonkeyKing
Boutique Double Room
Stayed in Jul 2024
Solo traveler
4 review
8.0/10
Very Good
Posted on Sep 1, 2024
A very good room if you do not care about the usual characteristics of hotel such as , strong perfume smell and carpet floor . A very simple yet clean room .
Response from Property: Thank you very much for staying at Peixi Hotel and leaving valuable feedback. These feedback are very important to us, and we will continue to work hard and continuously improve our hardware facilities and service standards. I hope to have the opportunity to continue providing you with service and sincerely look forward to your next visit
Pop Chai
Boutique Double Room
Stayed in Oct 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Jan 22, 2025
Near subway station. Clean room and facilities. Good location. Nice service
Response from Property: 非常感謝你選擇下榻沛喜酒店,您的滿意是我們沛喜酒店人不懈的追求,我們再接再厲,為您提供更優質的服務,沛喜酒店人員祝生活愉快!期待您的再次光臨