Oakwood Hotel & Residence Suzhou Reviews

The room are very cozy andvery big I didn’t expect it to be this big cause the picture was so so but it’s actually super big and got many space to relax and the staff are so nice they are so friendly love it 100% recommend this place

I stayed in this hotel in May 2024 and jun 2025. One week in both cases. In both cases in an apartment. I had good time and excellent service. I will surely go back next year.

thank you Carry and Joseph for the good arrange ment.

The 2 bedroom apartment was very spacious and it looked new and clean. The bed in the main room was huge and both the bed and sofa were extremely comfortable. Water pressure and shower were good. We had an excellent view of the lake and the surroundings.

Clean and comfortable

Family of four with teenagers. Recommend the 2 bedroom. Gives you privacy and kids have their own bathroom. Very spacious. Love the kitchen. The lake view was awesome.

Location would be a tricky problem. By the lake, but not by the other lake. JingJi lake is more popular.

Beautiful room with a view. Room was very clean and well managed. Amenities was perfect for adults and children. Although furniture are slightly old, but we have no problems with it.

Very good apartments for families. This is the second time we stayed 🥰🥰

Oakwood Hotel & Residence Suzhou: A Tranquil Escape with Exceptional Staff My recent stay at the Oakwood Hotel & Residence Suzhou was an absolute delight! From the moment we arrived, the staff impressed us with their professionalism and genuine helpfulness. They were always available to answer questions, offer recommendations, and ensure a smooth and enjoyable experience. The highlight of the hotel was undoubtedly the stunning view of Dushu Lake. Our apartment room offered a tranquil escape, with the beautiful lake providing a serene backdrop. Waking up to that view each morning was truly refreshing. What truly made our stay unforgettable was the surprise gift we received at the end! This thoughtful gesture by the staff left a lasting impression and showed their dedication to exceeding guest expectations. It's these small touches that make a big difference. Overall, I highly recommend the Oakwood Hotel & Residence Suzhou to anyone seeking a relaxing and luxurious stay in Suzhou. The combination of stunning views, professional staff, and thoughtful service makes it an exceptional choice.

Counter staff New and Alice are excellent in producing tips and directions on payment and places to visit. Especially kudos to New for his initiative and friendly smiles which brighten up the day of weary travellers. Kudos also for the surprise portable fan when checking out:)

Oakwood residence and hotel is located at the lakeside with beautiful scenery. The rooms are exceptionally clean and well kept. More importantly, the front desk staff Alice and Joseph showed great politeness and professionalism when arrived at the hotel in the midnight, making me feel that it's an excellent "home away from Home".

The hotel is located in a very quiet neighborhood right next to the DuShu lake. There’s a beautiful park with a waterfront promenade and some splendid views along the way. The staff are welcoming and happy to assist with requests . The hotel is a stone’s throw from MoonBay metro station . Overall, if you want to have some quiet time , this hotel is ideal!

Close to the lake. Staff are helpful and accommodating. Rooms are large and clean.