G-luxe By Gloria Suzhou Taimei

G-luxe By Gloria Suzhou Taimei Reviews

G-luxe By Gloria Suzhou Taimei

No.12 Huantaihu Avenue, Taihu Tourist Resort, Wuzhong District, Suzhou, Jiangsu, ChinaView Hotel Details
G-luxe By Gloria Suzhou Taimei
G-luxe By Gloria Suzhou TaimeiG-luxe By Gloria Suzhou TaimeiG-luxe By Gloria Suzhou Taimei
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G-luxe By Gloria Suzhou Taimei Guest Reviews

4.7/5
Outstanding
718 review
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(718)
Positive reviews(697)
Reviews with photos/video(288)
Classy environment(194)
Friendly front desk staff(72)
Perfect for kids(57)
Great swimming pool(45)
Well designed(29)
Secluded lake view(21)
Negative reviews(21)
Guest User
Qinggong Mountain Side Lake-View Private Hot Spring Suite
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 15, 2025
It was a wonderful trip away from the city life. The luscious greenery of the mountains really gives that calm feel. We had the jacuzzi put on in the rain and it was so nice to enjoy the warm water in the cold weather. Staff were amazing and communicated via wechat. Room was clean and tidy and a lot of effort was put in to make our stay memorable. We had an amazing time. Definitely worth a weekend trip to suzhou.
Response from Property: 《服務熱情》《漁洋山麓》《環境舒適優雅》《靠太湖》一方天地的温暖,衹在點滴中體現。親愛的貴賓您好,感謝您的滿意,我們致力於打造傳遞愛,做有温度的酒店,願您遇見蘇州太美逸郡,遇見美好生活!!
Nicky Iuliana
Yindai Lake-View Double Bed Room
Stayed in Aug 2024
Family
2 review
3.0/5
Posted on Sep 15, 2024
Unfortunately not what we expected. Price absolutely not worth what you get.
Response from Property: 酒店回覆內容:《服務熱情》《漁洋山麓》《環境舒適優雅》《靠太湖》世界上最美的風景不如回家的路,世界上最深情的話不如您在蘇州太美逸郡相擁,乾淨優美的環境是您良好睡眠的保障,積極熱情的服務是我們一貫的堅持,希望能和您成為老朋友,歡迎您常回家~~
Chy
Wan Xiang Lake-View Double Bed Room
Stayed in Oct 2023
Travel with friends
11 review
4.7/5
Amazing
Posted on Nov 20, 2023
This hotel is located in a scenic area with a great view of the lake. The sunrise greets you in the morning and the drivers take you to where you want to go. Breakfast is buffet style with a mix of eastern and western dishes. My friend and i really enjoyed being surrounded by fall foliage. It's great for taking photos. The rooms were nice as well, a japanese style dining area, an adequately sized bedroom, a balcony, and a bathroom with conjoined tub and shower. Everything was great. Looking forward to my second trip there.
Response from Property: lt seems that Suzhou Taimei Hotel is still not perfect, did not make the guestsatisfied, we will pay more attention,health, service to a higher level, thankyou for choosing and staying in our Suzhou Taimei hotel. We reallyhope that you can contact us as soon as you have any problems during your stayin the store, and we will definitely give you a satisfactory solution
Aidan22ID
Yindai Garden-View Double Bed Room
Stayed in Jun 2023
Other
10 review
5.0/5
Outstanding
Posted on Jul 12, 2023
The service was great and the breakfast had a lot of choices. The scenery and outdoor pool are also great for photos. Thank you to the hotel staff.
Response from Property: Dear guests: Hello! Thank you for staying at Suzhou Taimei Yijun Hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. We are deeply encouraged by your recognition and praise of our front desk staff! We will definitely learn from him and make persistent efforts, so that every guest who comes to the store can enjoy the most considerate and high-quality service! Looking forward to serving you again!
Adair
Wan Xiang Lake-View Double Bed Room
Stayed in Oct 2023
Travel with friends
19 review
4.7/5
Amazing
Posted on Dec 17, 2023
This hotel was beyond breathtaking. The view, the aesthetics, everything was top notch. Great staff and great food. Both breakfast and dinner was delicious. The hotel is extremely far away from city life, so it’s good to bring snacks either way you. It was very peaceful and relaxing.
Response from Property: lt seems that Suzhou Taimei Hotel is still not perfect, did not make the guestsatisfied, we will pay more attention,health, service to a higher level, thankyou for choosing and staying in our Suzhou Taimei hotel. We reallyhope that you can contact us as soon as you have any problems during your stayin the store, and we will definitely give you a satisfactory solution
Malcolm Yew Kong
Yindai Garden-View Twin Room
Stayed in Mar 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 16, 2023
Very peaceful scenery and excellent room.
Response from Property: 您好! 我們十分感謝您對蘇州太美逸郡酒店入住體驗進行的評論! 很高興得知您在酒店度過了愉快的時光,感謝您選擇酒店,相信您的認可將會成為我們不斷進步,繼續提高服務品質的力量。
Guest User
Qinggong Mountain And Lake-View Family Suite
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The hotel is very good. I took my family on vacation on the weekend. Because I have a dog, I chose to live in the villa area. The hotel environment is very good and the service staff are also very enthusiastic. Recommended!
Original TextTranslated by Google
Response from Property: "Enthusiastic service", "Foot of Yuyang Mountain", "Comfortable and elegant environment", "Close to Taihu Lake". The most beautiful scenery in the world is not as good as the way home, and the most affectionate words in the world are not as good as your embrace in Suzhou Taimei Yijun. The clean and beautiful environment is the guarantee of your good sleep. Active and enthusiastic service is our consistent insistence. I hope to become an old friend with you. Welcome to come home often~~
Guest User
Yindai Garden-View Double Bed Room
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The service is very thoughtful, the environment is very beautiful, the hotel's game and entertainment facilities are very complete; it is convenient for mountain climbing, vacation and sports, and there is also travel photography service
Original TextTranslated by Google
Response from Property: "Enthusiastic service", "Foot of Yuyang Mountain", "Comfortable and elegant environment", "Close to Taihu Lake". The most beautiful scenery in the world is not as good as the way home, and the most affectionate words in the world are not as good as your embrace in Suzhou Taimeiyi County. The clean and beautiful environment is the guarantee of your good sleep. Active and enthusiastic service is our consistent insistence. I hope to become an old friend with you. Welcome to come home often~~
Guest User
Yindai Lake-View Double Bed Room
Stayed in Nov 2024
Business travelers
1 review
1.5/5
Posted on Jan 2, 2025
I chose to stay at your hotel, hoping to start a comfortable journey, but I encountered so many bad things. When I arrived, there was no baggage handler at the door. I was carrying a heavy suitcase alone, feeling very embarrassed. As a female customer, I felt particularly isolated and helpless, which was far from the quality hotel service. Entering the floor was even more shocking. The corridors and stairwells were full of beds and mattresses, dirty and disorderly, and it was difficult to pass through. How could it be comfortable? This seriously affected my mood and failed my expectations for accommodation. I hope your hotel can face the problem and rectify it as soon as possible, so as not to disappoint more guests.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, I would like to express my gratitude for your stay in our hotel this time. We are very sorry for the problems you encountered this time. We attach great importance to your reminder and will follow up and handle it in a timely manner and strengthen training. The day before, it was the peak time for the team to check out of the hotel. The hotel concierge did not fill the room in time, and the extra bed in the team room was not moved out of the aisle in time. We sincerely apologize for your experience during your stay this time. Let you experience other room types in our hotel next time. We look forward to your next visit. The hotel will provide a more comfortable and elegant accommodation environment and considerate services. Thank you again for your feedback.
Huige
Qinggong Loft Duplex Private Hot Spring Suite
Stayed in Oct 2024
Family
26 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Overall, it exceeded expectations. I didn't expect to find such a good hotel. The housekeeper contacted us a few days in advance. Because there were elderly people and children, he gave a lot of suggestions, such as the location of the extra bed, etc. He answered all questions and responded quickly, which exceeded expectations. The children needed to print homework temporarily, and it was delivered to the door quickly. The hotel's bathroom supplies are very good, and a disposable bathtub cover is prepared next to the bathtub so that children can take a bath in the bathtub. After checking out, we also found the clothes we forgot and mailed them back. The hotel is located in a valley in Yuyang Mountain, facing Taihu Lake, quiet in the hustle and bustle, suitable for self-driving. Not far from the driving distance are scenic spots and various farmhouses (be careful to avoid mines in farmhouses...) The only drawback is that there are a few supplies on the second floor, such as cups, which are not prepared on the second floor. But it's no big deal.
Original TextTranslated by Google
Response from Property: 《服務熱情》《漁洋山麓》《環境舒適優雅》《靠太湖》一方天地的温暖,衹在點滴中體現。親愛的貴賓您好,感謝您的滿意,我們致力於打造傳遞愛,做有温度的酒店,願您遇見蘇州太美逸郡,遇見美好生活!!
Pingyan5318
Qinggong Loft Duplex Private Hot Spring Suite
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The whole family traveled during the National Day holiday, and the whole family was very satisfied. It is worth recommending and will definitely come again if there is a chance. The hotel has a wide variety of buffet breakfasts, and the overall hardware supporting facilities are complete. There are swimming pools, recreation centers, gyms, billiards, table tennis, and various Hanfu, lacquer fans, and travel photography activities. The experience is good. The room is clean and tidy; the balcony has a wide view. If the weather is good, it is very pleasant to enjoy afternoon tea under the parasol. During the stay, I am very grateful to Manager Huanhuan and the service staff for their thoughtful service. The housekeeper can respond to any needs such as room delivery in time. The hotel also has an exclusive mountaineering passage for traveling to Yuyang Mountain. The overall environment of the hotel is good, with birds singing and flowers blooming. The trip to Yuyang Mountain is worthwhile!
Original TextTranslated by Google
6/12
Response from Property: 《服務熱情》《漁洋山麓》《環境舒適優雅》《靠太湖》一方天地的温暖,衹在點滴中體現。親愛的貴賓您好,感謝您的滿意,我們致力於打造傳遞愛,做有温度的酒店,願您遇見蘇州太美逸郡,遇見美好生活!!
Guest User
Yindai Garden-View Twin Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Free upgrade to lake view room, hotel hardware decoration is very good.
Original TextTranslated by Google
Response from Property: "Passionate service", "Foothills of Yuyang Mountain", "Comfortable and elegant environment", "Close to Taihu Lake", the warmth of the world is only reflected in bits and pieces. Dear distinguished guest, thank you for your satisfaction. We are committed to building a hotel that delivers love and warmth. We hope you will meet Suzhou Taimeiyi County and a better life!
Shenqiheimaxunyouqu
Wan Xiang Japanese-Style Family Room
Stayed in Sep 2024
Family
2 review
4.8/5
Amazing
Posted on Oct 9, 2024
We went on a family trip during the National Day holiday. We were crowded in the citywalk in the first two days, and we lay down by the Taihu Lake in the next two days. The hotel environment is good, the buffet breakfast is very rich, and the taste of the Chinese restaurant is also good. It takes only 10 minutes to walk to the Taihu Lake. Next to it is Yuyang Mountain. The hotel has a separate mountain trail. The mountain is not high and the elderly can climb slowly. Remember to go to the front desk in advance to get the Yuyang Mountain ticket. I would like to praise the two girls at the front desk. They responded to various needs in a timely manner. It was my daughter's birthday and they also sent a small cake.
Original TextTranslated by Google
Response from Property: 《服務熱情》《漁洋山麓》《環境舒適優雅》《靠太湖》一方天地的温暖,衹在點滴中體現。親愛的貴賓您好,感謝您的滿意,我們致力於打造傳遞愛,做有温度的酒店,願您遇見蘇州太美逸郡,遇見美好生活!!
Hexieshengdoushi
Xiao Qilin Dream Family Room
Stayed in Sep 2024
Family
8 review
2.2/5
Posted on Oct 6, 2024
Let me first state the conclusion. If it is over 700, it is not worth it. This price is also for the surrounding environment of the hotel. It can be said that except for the environment, it is at the level of a 300-400 hotel. Disadvantages: 1. The room is stuffy and the air conditioning is poor. When I entered the room, the air conditioning was on, and the temperature was set to 17 and the room temperature was 27. Then I asked the hotel to deal with it before leaving. They came back and said, "Well, set the temperature to 17 and the room temperature to 24." But I found that the window in the room was open and it was 19 degrees outside. I don't know if it was the air conditioning that was turned on. I set it to 24 degrees when I went to bed at night and 28 degrees when I woke up in the morning. 2. Because the hotel opened the window, I found that the window could not be closed. . . 3. The rooms on the second floor do not have balconies, and there is a layer of green plastic outside, see the picture 4. The facilities are old. The parent-child room I stayed in had all the wallpaper in the children's area warped up. The sofa in the corridor was white, and there were a lot of dirt and no one changed it 5. The hotel was reluctant to turn on the air conditioner, and the passages leading to the Chinese restaurant, conference room and Western restaurant were very stuffy 6. The bedding was uncomfortable, especially the pillows 7. The toiletries were even more funny. The AHAYA promotion on the Internet only had a hand soap and lotion, and the rest, including shower gel, shampoo, and conditioner, were not. I asked the waiter, and it turned out that they were all replaced now. I guess it was to reduce costs. 8. There are not many varieties of breakfast 9. A deposit of 1,000 is required for check-in, and then the front desk is unwilling to refund immediately when checking out, saying that it will be credited in a while. I was forced to do it immediately, and I don't understand what they want to do. Advantages: 1. The surrounding environment is very good 2. There is an underground parking lot, which is quite convenient 3. I really can't think of it
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Suzhou Taimei Yijun Hotel and sharing your stay experience with us. We are deeply sorry that our service did not satisfy you. 1. The hotel is centrally air-conditioned and controlled uniformly. According to the temperature switch, the temperature drops greatly during the National Day. The outdoor temperature is below 20°. Some guests have requested heating at night. Therefore, the hotel rooms have windows opened for ventilation during the season change. If the guests have special If required, the hotel will provide air conditioning fans or electric heating oil heaters separately. 2. The windows in the hotel can be opened and closed normally. The switch is a spiral knob. Turn the switch clockwise. 3. For safety reasons, only two parent-child rooms in the hotel are designed with indoor balconies, and all other rooms are designed with outdoor balconies. 4. The recent rainy weather caused part of the wallpaper on the wall to fall off and it was not repaired in time. The sofa in the restaurant aisle was dirty and it was not cleaned in time. We deeply apologize for this. 5. Hotels have extremely high requirements for the quality of bedding. From sheets, quilt covers to pillowcases, high-quality pure cotton materials are used to ensure the softness and skin-friendly nature of the bedding. If you feel that the pillows are not to your liking during your stay, you can call the front desk to provide you with a variety of pillow menu choices for free. 6. The toiletries provided in your room are all 300ml large bottles of AHAVA, with different models, and the ingredients and fragrance are all the same as those in the small bottles. If you like, you can call the front desk and they can provide you with small bottles. 7. The deposit needs to be refunded after confirming that there are no other expenses or other damages to the room, usually within one hour. Thank you very much for your comments and suggestions, which are of great help to the hotel. If you have any questions, you can continue to contact our housekeepers. We will do our best to give you a satisfactory stay experience. I'm very sorry for giving you such an unpleasant experience during your stay this time. Our management attaches great importance to your opinions and suggestions and has held an improvement coordination and communication meeting. Thank you again and look forward to your next stay.
summer_chenj
Yindai Garden-View Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Suzhou Taimeiyi County has a very good ecological environment and complete room facilities. The front desk beauty Huanhuan provided excellent service. The reservation of Yumo Travel Photography is very convenient. The young man has great photography skills and is very professional in post-production selection. The elderly in my family are very happy. It is worth recommending.
Original TextTranslated by Google
Response from Property: 《服務熱情》《漁洋山麓》《環境舒適優雅》《靠太湖》一方天地的温暖,衹在點滴中體現。親愛的貴賓您好,感謝您的滿意,我們致力於打造傳遞愛,做有温度的酒店,願您遇見蘇州太美逸郡,遇見美好生活!!