Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities7.8
Service8.2
Cleanliness8.1
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All reviews(56)
Positive reviews(52)
Reviews with photos/video(19)
Convenient location(14)
Awesome stay(13)
Great location(12)
Friendly staff(6)
Negative reviews(4)
Adam Ashraff
Nabalu Room 1 Queen bed
Stayed in Oct 2024
Family
38 review
9.0/10
Great
Posted on Dec 19, 2024
The location is great as its very near to the town/night market. Room is good as it come with hot water and quit spacious. We got pond view room. Very good. But, the hot water need to wait for next people to use as it might needed to re-heat back. As u are in cold places, the hot water need to be always available as soon as possible. The management can improve this. Other is ok. Good.
6/7
Guest User
Studio Chalet
Stayed in Apr 2025
Travel with friends
1 review
5.0/10
Posted on May 19, 2025
The staff was friendly and welcoming, which we truly appreciated. However, the condition of the room was disappointing. There was a strong soaking smell, and the room appeared dusty, as if it hadn't been properly cleaned or maintained. The shower head was broken, and one of the blankets had a bloodstain, which was very concerning. Additionally, the bathroom drainage was poor—water couldn't flow properly and remained stagnant on the floor.
Erna Zaabar
Nabalu Room 1 Queen bed
Stayed in Apr 2025
Booked for others
23 review
8.0/10
Very Good
Posted on May 14, 2025
I had a pleasant stay at this property. The location was convenient and close to local attractions, making it easy to get around. The room was clean, comfortable, and well-equipped with the essentials. The staff were friendly and responsive to any requests. Overall, it was a good value for the price and I would consider staying here again in the future.
Nazree Wong-Abdullah
Studio Chalet
Stayed in Sep 2024
Family
1 review
6.5/10
Posted on Oct 15, 2024
The chalet is a good size although it was really not sound proof as you could hear conversations clearly from the neighbours. The morning mountain view from the chalet is magnificent. The restaurant is decent for Kundasang. Little irritation that the bathroom is water logged after use.
Suvendu Behera
Studio Chalet
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 31, 2025
Everything was just nice in this hotel apart from the bathroom.
Great location.
Awesome food.
Great view.
Guest User
Basic Twin Room, 2 Twin Beds
Stayed in Feb 2025
Family
2 review
8.0/10
Very Good
Posted on Mar 3, 2025
Its really convenient and close to city centre. It also has its own restaurant which served traditional food any many more.
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Family
4 review
6.5/10
Posted on Feb 17, 2025
The hot water service and phone were not working. Bed could be firmer. The bathroom cleanliness could be improved.
Tai
Studio Chalet
Stayed in Nov 2024
Travel with friends
6 review
10.0/10
Outstanding
Posted on Dec 17, 2024
What a nice view!
Mindelai
Studio Chalet
Stayed in Mar 2024
Family
6 review
7.5/10
Posted on May 5, 2024
Good location at Kundasang ,nearby Desa Dairy Farm 15-30min,mini city at outside 5min walking,at night close so early around 6pm,nice view at sunset can saw Kundasang
My room good for family room,at night weather very cool,awesome and nice place
6/20
Dba Rpaa
Junior Suite
Stayed in Feb 2024
Couples
46 review
10.0/10
Outstanding
Posted on Apr 12, 2024
The hotel is located right in the middle of the busy area in Kundasang. Everything is close by. It is also located by the side of the Kinabalu mountain. The view of the mountain is so majestic. The room is very clean. The staff are all friendly and the food is so good. I enjoyed my stay in this hotel and I would recommend everyone to try this hotel of you come to Kundasang.
6/11
Zack
Basic Twin Room, 2 Twin Beds
Stayed in Nov 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Dec 17, 2024
Nice place , good service, restorant provide local n western food , both nice.
Leem2023
Budget Room
Stayed in Jan 2024
Family
32 review
8.0/10
Very Good
Posted on Feb 16, 2024
Clean environment close to kundasang town can walk. The room is spacious and comfortable
GinLiau
Nabalu Room 1 Queen bed
Stayed in Sep 2024
Solo travelers
34 review
6.5/10
Posted on Oct 27, 2024
Not allowed to change date or cancel. 👎🏻👎🏻 but location wise is super awesome.
DG1
Nabalu Room 2 Single bed
Stayed in Feb 2024
Family
12 review
7.5/10
Posted on Apr 28, 2024
Central location. Comfortable stay. Short walk to the town centre.
Viola Genevieve
Nabalu Room 1 Queen bed
Stayed in Nov 2024
Family
7 review
8.5/10
Very Good
Posted on Dec 20, 2024
Strategic location!! Only 1 problem..extra pillow rm8..