Gusu Hotel

Gusu Hotel Reviews

Gusu Hotel

No.133 Xiangwang Road, Shiquan Street, Gusu District, Suzhou, Jiangsu, 215006, ChinaView Hotel Details
Gusu Hotel
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Gusu Hotel Guest Reviews

4.1/5
993 review
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.2
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All reviews(993)
Positive reviews(883)
Reviews with photos/video(146)
Classy environment(97)
Friendly front desk staff(78)
Convenient parking(72)
Quiet & comfortable(64)
Easy to get around(58)
Poor air conditioning(28)
Close to scenic area(23)
Garden view(22)
Negative reviews(110)
JayAce
Cozy 2-bed Room
Stayed in Jan 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 7, 2025
I had a wonderful stay at Gusu Hotel in Suzhou. The check-in was smooth thanks to the friendly, English speaking receptionist, Sima. Spacious, clean rooms and great location—definitely value for money!
Response from Property: ❤Gusu CITY WALK is located at Gusu Hotel❤Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel and look forward to visiting again!
Guest User
Cozy 2-bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
This hotel is very friendly, the receptionist named Sima supported us very enthusiastically, the rainy weather in Suzhou she gave us an umbrella. The bedroom is spacious with reasonable cost.
Response from Property: ❤Gusu CITY WALK is located at Gusu Hotel❤Dear guests! Thank you very much for your stay and praise! I am very happy to bring you a good time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Twin Room
Stayed in Oct 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Jan 13, 2025
Great location in the Gusu area. Very close to a shopping street and lots of shops and restaurants close by. Rooms are what you can expect for the cheap price. Service was great.
Response from Property: A wonderful time, I met you unexpectedly while staying at the Gusu Hotel. Thank you for this fate, we will cherish it even more and look forward to seeing you again next time!
Bibz
Superior Room (2 beds)
Stayed in Aug 2024
Couples
4 review
3.2/5
Posted on Sep 17, 2024
There are some health concerns. Mould growing from the walls. Dampness seeps in during rain. Can be very dangerous. Staff is friendly. Hope they can pay attention towards the old rooms.
Response from Property: Dear customer, we deeply apologize and regret that we were unable to provide you with a pleasant stay experience. Thank you for your feedback and suggestions, and we will further improve and enhance our facilities and services. We sincerely look forward to your visit again to experience more of our products and services. Wishing you a happy mood!
Anonymous User
Cozy 2-bed Room
Stayed in Jul 2024
Business travelers
33 review
2.5/5
Posted on Aug 13, 2024
Smelly rooms, beddings weren’t clean. The receptionist doesn’t behave well.
Response from Property: I'm sorry that this accommodation experience has brought you dissatisfaction. I will pass it on to the team and strengthen management and optimize the improvement of service quality. I wish you a happy mood.
ShearTravels
Superior Double Room
Stayed in Sep 2024
Couples
28 review
4.2/5
Very Good
Posted on Oct 14, 2024
Stayed here, best value for your buck, we only wanted a bed to stay as we were just visiting the city. Good value for the money
Response from Property: A wonderful time, I met you unexpectedly while staying at the Gusu Hotel. Thank you for this fate, we will cherish it even more and look forward to seeing you again next time!
alvina :)
Superior Room (2 beds)
Stayed in Jul 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Aug 18, 2024
The location is very good, you can get around with the bus or walk around to the town. The staff was very kind and helpful. Thank you to the Assistant Manager Ms Sima for helping me and assisting me throughout my stay at the hotel. I could also leave my luggage free of cost for 24h after check out and pick it up later. I really liked the staff but the room I got was smelly at first but Ms Sima changed it for me and was very helpful.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again!
小铭
Cozy 2-bed Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Spacious room, good facilities and friendly staff
Response from Property: 感謝您送的5分好評!美好的時光,旅居姑蘇飯店與您不期而遇,感謝這份緣分,我們會倍加珍惜,期待與您的下次相見!
Guest User
Superior Room (2 beds)
Stayed in Jan 2025
Couples
18 review
4.5/5
Great
Posted on Feb 6, 2025
It is an old and formal hotel. It is located in the alleys of the city. It is very quiet. It is a garden-style hotel with a good environment and parking spaces. The front desk clerk Zhang Nana enthusiastically introduced us how to get to the surrounding attractions and the delicious food around. Thank you very much. The bedding in the room is clean and there is no odor in the room. It is very cost-effective, but the mattress is hard.
Original TextTranslated by Google
Response from Property: ❤姑蘇CITY WALK就住姑蘇飯店❤尊敬的賓客您好,非常感謝您入住旅居姑蘇飯店並在百忙之中抽出時間與我們分享您的入住感受,您的真心評價帶給了我們一份美好的祝福,衷心期待您的再次入住,祝您生活愉快!
Guest User
Family Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The hotel has a warm environment, complete facilities and warm service. The location is also very good. It is very close to Shiquan Street and Fengmen Hengjie Street. It is also very convenient to subway station Line 5.
Original TextTranslated by Google
Response from Property: ❤步行8分鐘即達網師園❤尊敬的賓客您好!非常感謝您的入住與讚賞!很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱情,致力讓每一位賓客享有賓至如歸的入住感受。熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Family Room
Stayed in Dec 2024
Family
3 review
4.1/5
Very Good
Posted on Feb 4, 2025
A state-owned hotel under China Travel Group, the facilities are relatively old, but generally speaking, they are OK, and the alcohol shop is clean. Turn left and walk more than 200 meters to the Wuyachang Wharf on Shiquan Road, which is very convenient for taking a cruise. There is also a No. 511 bus at the intersection to Mudu Ancient Town. Turn right and there is a public toilet not far away for squatting. It is very inconvenient to get to the subway station nearby, and the nearest subway station takes more than ten minutes to walk. The toilet paper used in the room is still Xinxiangyin, and the quality is good. The hotel can walk to Wangshiyuan and Guanqian Street in half an hour. Disadvantages: 1. The bed in the family room is too low, only as high as the calf of an adult, and it is very soft. 2. The toilet door is very strange. I don’t know which little cutie came up with the idea of ​​installing a barn door on the toilet. The gap is three fingers wide, and it is afraid of polluting the air in the room if it is enlarged.
Original TextTranslated by Google
Response from Property: ❤Free parking lot❤Dear guests, thank you very much for staying at the Traveler Gusu Hotel and taking the time to share your stay experience with us despite your busy schedule. Your sincere evaluation brings us a good blessing. We sincerely look forward to your stay again and wish you a happy life!
zogo
Superior Room (2 beds)
Stayed in Dec 2024
Travel with friends
93 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The courtyard is quite unique, parking is convenient and well managed, the room is very quiet, the air conditioning is powerful, the front desk is very considerate, and they also gave me an umbrella on rainy days. Great
Original TextTranslated by Google
Response from Property: ❤免費停車場❤感謝您送的5分好評!美好的時光,旅居姑蘇飯店與您不期而遇,感謝這份緣分,我們會倍加珍惜,期待與您的下次相見!
Taitaitaitaixiao
Cozy 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Relatives came to my house, and the place was too small to accommodate them, so I booked this hotel temporarily. It was pretty good, affordable, and parking was convenient. In addition, I would like to praise Shengyun and give it a big thumbs up! ! ! !
Original TextTranslated by Google
Response from Property: ❤Free parking lot❤Thank you for your 5-point praise! Good time, I met you unexpectedly when I was staying at Gusu Hotel. Thank you for this fate. We will cherish it and look forward to seeing you next time!
Guest User
Cozy 2-bed Room
Stayed in Nov 2024
Solo travelers
48 review
5.0/5
Outstanding
Posted on Feb 4, 2025
An old state-owned tourist hotel with complete hardware equipment and facilities, high-quality professional software services, a very good location, convenient parking, and it is quite interesting to go out and stroll around Shiquan Street. The price is affordable, and the safety of staying is guaranteed. It is an economical tourist hotel with a very high cost performance.
Original TextTranslated by Google
Response from Property: ❤姑蘇CITY WALK就住姑蘇飯店❤尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨!
Guest User
Cozy 2-bed Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The service is very good. Except for the noise, the facilities are a bit old, but everything else is good. The environment is particularly suitable. The hygiene is also OK. The service attitude is very good and the incident is handled quickly.
Original TextTranslated by Google
Response from Property: ❤步行8分鐘即達網師園❤尊敬的賓客您好!非常感謝您的入住與評價!我們會繼續保持熱情,致力讓每一位賓客享有賓至如歸的入住感受。熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!